PYMNTS

JULY 3, 2017

Even in the quiet seasons, the online travel market is susceptible to the trade winds, and they don’t always blow in agents’ favor. But what hurts a business (especially a small one) more than an October snowstorm is when online fraudsters use CNP transactions to steal their services. The End of Excessive Card Surcharges.

Online 112

Online Payments Fraud Cards 112

Abrigo

NOVEMBER 17, 2023

Social media scams account for the highest losses and are higher than any other fraud typology , at a reported half-billion total loss. This , of course , doesn’t include fraud losses that were not filed due to the victim's embarrassment or lack of knowledge on how to report.

Fraud 195

Fraud Training Trends Compliance 195

Social Assurance

JULY 21, 2016

Passengers were left stranded with nothing to do but sit on their phones, pout and voice their frustrations on social media. However, Southwest stepped up and used social networks to communicate with their customers, address concerns and face the crisis head on. Most of our systems are back online this morning.

social media 12

social media System Video America 12

FICO

NOVEMBER 2, 2021

. Top-performing digital collections technology should easily co-ordinate a full range of omnichannel customer contact channels, including social media, text, mobile apps, chat-bots and automated telephone calls. This is one of the fundamentals of digital-first collections.

social media 52

social media Tools Strategy Risk Management 52

Jack Henry

OCTOBER 22, 2014

I also like to check for staff pictures on the chance that I can put a face with a name for the particular employee that I am working with on IT regulatory compliance and risk management efforts. Websites continue to be a vital part of every community FI’s online presence.

Community 83

Community Meeting Compliance social media 83

Gonzobanker

NOVEMBER 17, 2016

My colleague Ryan Rackley summed it up perfectly when he referred to social media as the “new tattoo.”. RegTech companies like NICE Actimize and Trulioo provide cloud-based platforms intended to simplify and standardize compliance processes through automated mapping of regulatory risks. Keep your eyes on this innovator.

Payments 60

Payments Las Vegas Risk Management Cyber Security 60

Social Assurance

JULY 1, 2014

recently did a study where we looked into how many banks & credit unions were on social media. Designs for the web can easily be translated over to social while informative articles around calculators and information for newsletters can be used for content on social. What if social media is a fad?

social media 22

social media Handbook Community Tools 22

Abrigo

FEBRUARY 8, 2024

Takeaway 2 Client fraud education at financial institutions should include takeaways that explain how to protect themselves from phishing and tips for staying secure online. Effective fraud risk management includes detection and fraud monitoring that should consider customer or member history and behavior.

Fraud 195

Fraud Resources social media Software 195

Gonzobanker

DECEMBER 22, 2020

Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. It feels like soon we will be ordering our burger online in the drive-through and having it “delivered” at the window. Kudos to blazing new trails that many institutions are taking on in 2020. Gritty is good.

Idaho 181

Idaho Community Industry Strategy 181

Jeff For Banks

JUNE 2, 2023

All suffered extraordinary runs on their bank due to large unrealized losses on both HTM and AFS securities, peculiarities in the p/e world, uninsured deposits, crypto, and old school panic via new school technologies and social media. For community banks, it’s not as much about the uninsured deposits or even the AOCI.

FDIC 78

FDIC Community Bank Regulation Lending 78

South State Correspondent

APRIL 3, 2023

Recent bank failures hurting public perceptions, the current market trends of higher rates, Quantitative Tightening, digital banking, social media, and a flight to safety have increased the difference between model and observed liability durations.

social media 195

social media Community Bank Analysis Training 195

Fintech Labs Insights

OCTOBER 30, 2016

Consider companies like Gremln ( F14 ), which demonstrated a social media platform specifically for regulated industries, and Finect ( F13 ), which unveiled a compliant communication platform for financial professionals. OutsideIQ ( F16 ) enables FIs to uncover regulatory risk using a combination of machine learning and human analysis.

blockchain 12

blockchain Trends Fintech social media 12

Tomorrow's Transactions

NOVEMBER 6, 2016

But my sense of Venmo is that it suceeded because of social media integration so I suspect that Zelle’s long term role will be as an API for other platforms (e.g., I tend to focus on the business models around identity, but I’m sure there are others in big data, analytics, risk management and so on. Pretty impressive.

blockchain 52

blockchain United States Payments social media 52

Tomorrow's Transactions

NOVEMBER 6, 2016

But my sense of Venmo is that it suceeded because of social media integration so I suspect that Zelle’s long term role will be as an API for other platforms (e.g., I tend to focus on the business models around identity, but I’m sure there are others in big data, analytics, risk management and so on. Pretty impressive.

blockchain 46

blockchain United States social media Fintech 46

Independent Banker

OCTOBER 28, 2014

“Community banks are using some basic analytics processes for reporting on account sizes, credit risk and elementary customer segments,” agrees Karan Bhalla, managing director for IQR Consulting in Santa Rosa, Calif. says examiners will look whether banks are gathering data on their loan portfolio for risk management purposes. “If

Data 88

Data social media Community Bank Community 88

PYMNTS

MAY 18, 2016

With the average loss of a single fraudulent “new” online bank account in the U.S. With the average loss of a single fraudulent “new” online bank account in the U.S. In this role, he handled strategy and operations for the WU Digital Payments Capabilities, Fraud Management, Customer Verification, and Operations. contact-form-7].

Fraud 101

Fraud social media Operations Capital 101

Independent Banker

NOVEMBER 13, 2014

“Community banks are using some basic analytics processes for reporting on account sizes, credit risk and elementary customer segments,” agrees Karan Bhalla, managing director for IQR Consulting in Santa Rosa, Calif. says examiners will look whether banks are gathering data on their loan portfolio for risk management purposes. “If

Data 70

Data social media Community Bank Community 70

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Online Relationship Builder (ORB) from Alkami. Freudian Slip Award.

Community Bank 60

Community Bank Apple Community Technology 60

Fintech Labs Insights

JULY 21, 2016

Online identity & payment services. Social stock trading platform. Tags: Institutions, B2B2C, social media, security, compliance, Santander (investor), Finovate alum. Latest round: $2.9 million Seed. Total raised: $2.9 HQ: Sunnyvale, California. Source: Crunchbase. Latest round: $2.66 Total raised: $48.7 MoneyMeets.

New York City 12

New York City Fintech Company San Francisco 12

William Mills

MAY 9, 2018

The company enables clients to achieve best-in-class results driving quality and innovation in Payments, Processing Services, Risk & Compliance, Customer & Channel Management, and Insights & Optimization. Info: Covered Security acts as a personal security assistant looking out for your online life. Brian Milas.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 14, 2023

Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. The Financial Branding Quote of the Year Award – goes to Piper Sandler’s Scott Hildenbrand : “Every bank has a peer group to compare their financial ratios, but bank leaders should also have a social media peer group.” Paul Murphy, founder of Murphy & Co.

Fintech 195

Fintech Community Regional Technology 195