PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. Almost 65 percent of FIs said in a recent survey that their customers are now making more CNP payments, for example.

Cards 162

Cards Fraud Retail Security 162

PYMNTS

JUNE 4, 2019

Amazon , Worldpay , and Stripe — the eCommerce and payment companies — are expressing concern that a lack of preparedness by the industry to new EU security regulations could put billions of dollars of eCommerce purchases at risk. Less than half of the companies surveyed by 451 for Swipe expect to be ready by the deadline.

Online 166

Online Survey Industry Retail 166

PYMNTS

APRIL 16, 2018

The retailer’s website has 55.9 million average monthly visits, retail news source Retail Dive reported. The think tank found a decline of 410 basis points in the retailer’s apparel share as its revenues declined by $3 billion from 2012 to 2017. The retailer has already tested the technology at a store in New Jersey.

Retail 111

Retail Online New Jersey Florida 111

PYMNTS

JUNE 3, 2020

the wear-to-work retailer for women, warned it may file for Chapter 11 bankruptcy protection as the nationwide chain has been crippled by the COVID-19 crisis, CNBC reported. The company operates more than 385 retail and outlet locations in 33 states, according to its website. The parent company of New York & Co. ,

New York 151

New York Retail Groups Survey 151

PYMNTS

OCTOBER 23, 2020

Online grocers are increasingly allowing underprivileged consumers to use EBT payments (the modern equivalent of food stamps) at a time when the pandemic has made going to the store too risky for many shoppers. The move by the two companies is just the latest initiative in a growing trend of EBT acceptance for online grocery shoppers.

Online 195

Online Payments Montana Alaska 195

PYMNTS

NOVEMBER 26, 2020

Social Security Administration, for example, requires recipients using its website to provide unique eight-digit codes sent via text to their smartphones in addition to their usernames and passwords when they sign up or log in. . One survey found that 58 percent say they already receive too many notifications from companies.

Security 174

Security social media Retail Fraud 174

PYMNTS

JUNE 19, 2019

The connected vehicle ecosystem is taking shape, and that brings new opportunities to retail. But challenges remain, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Some of the latest developments from the retail side of the ecosystem come from the world of QSRs.

Retail 163

Retail Security Google Survey 163

PYMNTS

SEPTEMBER 18, 2017

How secure do you feel when it comes to payments? Consider a survey commissioned by payment, telecom and financial data solutions provider Transaction Network Services (TNS), which found that 85 percent of adults across the United States, the United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing.

Security 152

Security Payments Survey Cards 152

PYMNTS

OCTOBER 20, 2016

According to the 2016 American Express Digital Payments Security Survey , 70 percent of U.S. Nearly half — 48 percent — of consumers who shopped online in the past year have experienced payment fraud. Sixty percent had experience with online sales fraud, and 25 percent said that figure is on the incline.

Security 100

Security Online Fraud Survey 100

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

APRIL 3, 2018

Reports in The Motley Fool on Monday (April 2) found Amazon — despite being blamed for lower mall traffic, business downturn at mega-retailers like Toys R Us and heightened competition against small businesses — may actually be more beneficial than harmful for SMBs. Two-thirds said they use their own websites.

Survey 119

Survey Online Retail Cards 119

PYMNTS

DECEMBER 22, 2020

Almost half of Americans (46 percent) intend to travel for the December holidays amid the pandemic, according to press release from online automotive marketplace and solutions firm Cars.com. For most holiday travelers, the decision to drive is no longer primarily influenced by cost or convenience, but safety and security.”.

Survey 155

Survey Training National Trends 155

PYMNTS

APRIL 16, 2019

From fuel pumps to convenience stores (C-stores), many consumers worry about the security of their personal financial information. An ACI Worldwide and YouGov survey, for instance, found that more than six in 10 – or 62 percent – of U.S. Mobile wallets , however, have advantages that span from convenience to security.

Security 140

Security Mobile Retail Survey 140

PYMNTS

MARCH 11, 2019

Retailers are becoming more interested in omnichannel offerings: The PYMNTS mPOS Tracker found that 67 percent of those surveyed listed it as a priority for this year. From Walgreens to HP , retailers and technology providers are embracing the world of mobile payments through the help of point-of-sale technology.

Retail 213

Retail Technology Atlanta San Francisco 213

PYMNTS

JANUARY 13, 2021

Experts predicted that up to $190 billion would be spent online this year, a 35.8 The prevalence of online commerce opens new doors for digital fraud, however, both from career fraudsters and opportunistic customers. Phishing scams were on the rise all year, while a survey of online shoppers found that 40.3

Fraud 189

Fraud Analytics Data Retail 189

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. But a new survey shows a new urgency. The customer experience online has dozens of critical elements.

Retail 144

Retail Customer Experience social media User Experience 144

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Yet along with digital adoption, FIs are also butting up against entrenched consumer thinking that creates security risks. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

PYMNTS

APRIL 30, 2019

According to Will Byrne, CEO of Worldnet Payments , the kiosks and smart shelves that are gaining traction across any number of commerce and retail settings may even shift the employment picture a bit. The Changing Retail Footprint. As unattended retail notches an increasing footprint, said Byrne, other use cases will also emerge.

Retail 138

Retail Data Operations Payments 138

PYMNTS

JUNE 19, 2019

The connected vehicle ecosystem is taking shape, and that is bring new opportunities to retail. But challenges remains, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Among the latest developments from the retail side of the ecosystem comes from the world of QSRs.

Retail 109

Retail Google Survey Security 109

PYMNTS

JANUARY 18, 2020

More impressive, according to shop owner Aquila Brown, the burglar managed to avoid ever directly looking at the security cameras, and managed to locate the cash register instantly, despite the fact that it had been recently relocated in the shop. Botched crimes in local retail are common. Organized Crime’s Physical Retail Expansion .

Retail 147

Retail Colorado Cards Report 147

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

JANUARY 15, 2019

The team at my Mystore-E believes they can solve that problem, with an AI tool called Tore-E that is specifically designed for retail environments. Our goal is to create a personalized shopping experience that benefits retail stores, while also catering to the customers’ wants, needs and style preferences.”.

Retail 124

Retail Ohio Tools Data 124

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To The connected consumer wants to feel more connected.

Retail 131

Retail Branding Report Tools 131

Abrigo

DECEMBER 18, 2023

Banks and thrifts hold half of all outstanding CRE debt through the second quarter, with insurance companies accounting for 12% and commercial mortgage-backed securities holding 14%, according to Trepp. But Kirby recommended examining data and surveys used to support this idea. They’re not your hometown. The impact is not consistent.”

Risk Management 221

Risk Management Management Lending Capital 221

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

SEPTEMBER 8, 2020

Since its launch, Apple Pay transactions at brick-and-mortar retailers relied on NFC and an iPhone near the payment terminal to make a contactless purchase. In the filing, Apple describes a secure transaction without direct communication of sensitive data between the user’s device and a retailer’s platform.

Apple 257

Apple Survey Study Retail 257

PYMNTS

JUNE 8, 2017

The more connected devices consumers have, the more concerned they are about the security of their financial information. But half had also purchased something online in that same time, showing that the way people shop is shifting. Nearly 80 percent of respondents had made a purchase in a physical store within the last week.

Security 151

Security social media Study Google 151

Perficient

JULY 11, 2022

Buy now, pay later (BNPL) is a type of point-of-sale installment loan that partners with retailers to allow consumers to pay for their purchases in multiple equal payments. When online shopping, if a retailer has a partnership with a BNPL platform, the customer can choose it as their payment method when placing their order at checkout.

Fintech 474

Fintech Trends South Dakota Apple 474

PYMNTS

OCTOBER 16, 2020

Going straight to the heart of the matter, PYMNTS’ October Digital Identity Tracker® , done in collaboration with Jumio , states that “consumers’ growing digital habits are prompting many digital identity solution providers to view verification as part of the consumer engagement process as well as a means to ensure security and privacy.”.

Security 189

Security Knowledge Base Customer Experience Retail 189

PYMNTS

OCTOBER 1, 2020

As the digital revolution continues to transform the way shoppers pay for things amid the COVID-19 pandemic, Mastercard announced a free online tool to help entrepreneurs future-proof their companies. A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital.

Tools 262

Tools Cards Guidelines Online 262

PYMNTS

JANUARY 12, 2021

Retail giant Walmart is teaming up with delivery solutions startup HomeValet to launch a test pilot that would bring fresh groceries to people’s homes even if they’re not there. “If The smart box technology will provide the delivery driver with secure access to the box. Delivery is secure and contactless and will stay fresh.

Technology 152

Technology Arkansas Online Retail 152

PYMNTS

NOVEMBER 25, 2016

Bad guys know retailers and businesses are working to stay one step ahead of their sophisticated and malicious attacks. This year, we’re seeing that the general awareness of what good security looks like has shifted dramatically,” Stolte explained.

Retail 100

Retail Security Mobile Data 100

PYMNTS

NOVEMBER 23, 2016

22) the rules could hurt online shopping and may not boost security. as a way to cut down on fraud, which is on the rise online in Europe. These new proposals threaten to seriously disrupt the way we all shop online,” Visa’s chief risk officer for Europe, Peter Bayley, said in a statement to Fortune.

Online 100

Online Payments Security Fraud 100

PYMNTS

FEBRUARY 24, 2016

When it comes to a retailer protecting its assets — digital and otherwise — the intrinsic assumption might be that the focus ought to look outward. But the reality is that the greatest security threat facing retail companies, according to a number of recent surveys, often comes from within.

Retail 100

Retail Fraud Survey Branding 100