The Financial Brand

NOVEMBER 28, 2018

Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave. The post 3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue appeared first on The Financial Brand.

UX 30

UX User Experience Branding Mobile 30

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

Perficient

NOVEMBER 10, 2020

Accordingly, the goals of a redesign should always be derived from real, measured user experiences. Here are a few examples of concrete redesign goals: A better mobile web experience to drive smartphone engagement. Increased utilization of physician and appointment-setting functionality.

User Experience 322

User Experience Examples Analytics Meeting 322

PYMNTS

NOVEMBER 25, 2019

In today’s top payments news, India’s mobile payments startup Paytm said on Monday (Nov. And a recent breach exposed the personal data of more than 1 million prepaid T-Mobile customers. And a recent breach exposed the personal data of more than 1 million prepaid T-Mobile customers.

Security 130

Security Payments Google UX 130

Celent Banking

OCTOBER 10, 2016

A couple weeks ago I attended the Mobile Banking and Payments Summit in NYC for the first time. There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

OCTOBER 24, 2018

But for voice ecosystem watchers, the biggest action of the day came with the announcement of the latest version of Adobe XD , its user experience design app, which comes built out with a greatly expanded set of tools for voice integration. Adobe users will, however, have some edge in designing for and with Alexa and Echo devices.

Los Angeles 108

Los Angeles User Experience Google UX 108

Perficient

SEPTEMBER 14, 2020

iOS 14 is expected to work with all mobile devices and iPads that currently run iOS 13. Since these devices hold a significant share of the global market, you’ll want to make sure that any new features in your app will work with iOS 13. Need help evaluating your current mobile state? We can help with our Mobile IQ. .

Apple 473

Apple System Video Mobile 473

Fintech Labs Insights

NOVEMBER 8, 2016

The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master. As recently as 2010 they were the last major bank to launch a native mobile banking app. It’s still a relatively manual user experience, especially if you want to dispute a charge. Its latest innovation?

UX 17

UX Capital Mobile User Experience 17

PYMNTS

JANUARY 3, 2017

And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137

Retail UX Cards Branding 137

Insights on Business

FEBRUARY 5, 2019

Forrester Research, one of America’s preeminent market research organizations, has named IBM as one of the “most significant” and also as one of the “eight providers that matter most” for 2019 in sales performance management (SPM). IBM leverages User Experience Design (UXD) for latest software release.

Management 79

Management Analytics UX Data 79

BankNXT

AUGUST 30, 2016

Faisal Khan on understanding the behavioural aspects of mobile wallet commerce, and what years of research tells us. Building a mobile wallet that customers want on BankNXT.

Mobile 57

Mobile US User Experience UX 57

Insights on Business

FEBRUARY 27, 2019

Forrester Research, one of America’s preeminent market research organizations, has included IBM as one of the “most significant” and also as one of the “eight providers that matter most” in its 2019 evaluation of sales performance management (SPM) solutions. IBM leverages User Experience Design (UXD) for latest software release.

Management 79

Management Analytics UX Data 79

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. Finovate: What problem does Innofis solve?

UX 12

UX User Experience US Tools 12

BankNXT

NOVEMBER 15, 2017

The Everbank rate table for CD rates works well, but Jim Bruene recommends three simple changes to make the user experience even better. Everbank’s CD rate table creates more interest on BankNXT.

User Experience 49

User Experience UX Marketing Online 49

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

AUGUST 1, 2019

percent are focusing on them, likely because debit payments (and credit products) are more market-ready than other offerings. User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Bottom performers are focused on UX (62.5

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

JULY 23, 2020

That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. The depth of these experiences available in card management is so robust.”. Or at least those experiences can be robust if expanded on by FIs properly. How Banks Can Beat Big Tech.

UX 165

UX Cards Google User Experience 165

Fintech Labs Insights

AUGUST 24, 2016

With tech companies such as Uber and Venmo setting a higher bar for user experience, consumer expectations have also evolved. Financial services companies have to compete by offering more personalized services, real-time data and communication, and a user-friendly mobile features. Status quo is no longer an option.

Fintech 12

Fintech New York UX Lending 12

PYMNTS

FEBRUARY 13, 2018

When the company was founded], the lingerie industry was a $24 billion market, monopolized by one player with 40 to 60 percent market share, leading prices up, quality down and neglecting many customers along the way,” Hermand-Waiche explained. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By Consider, he said, how the Apple Card came into the market.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JUNE 13, 2019

Beyond the spin-off and name change comes some brick-and-mortar evolution and regional focus, as the firm opened a new headquarters in Amsterdam earlier this year, focused on sales and marketing efforts. In terms of differences, Eleveld said, technology and end-market focus have fostered clean lines between the units.

UX 124

UX Fraud Regional Operations 124

BankNXT

FEBRUARY 17, 2017

Chris Skinner looks at the impact social networking has made on our lives, and how many banks and other businesses have missed out on 'the conversation'. the 2000s and lovely jubbly social networking on BankNXT.

User Experience 57

User Experience social media UX Marketing 57

BankNXT

JULY 19, 2016

Gordon Hui on how social media techniques could help banks improve their relationship with the millennial generation. Can Snapchat and Facebook help banks solve their millennial problem? on BankNXT.

Millennials 40

Millennials social media User Experience UX 40

PYMNTS

AUGUST 9, 2019

Some pick up their mobiles phones to check Instagram or Facebook, while others open an app to check the weather or the headlines from their preferred news outlets. But there isn’t one, universal mobile app that consumers can rely on to help them do it all. Yet, our research suggests that there could be — at least in theory.

Data 155

Data Millennials Google Apple 155

PYMNTS

JANUARY 26, 2017

Catching the customer’s eye in the hopes of drawing them onto a retail site where they will hopefully be inspired to buy something (or at least look at an ad that will later impel them to buy something) has been a hallmark of digital marketing since the first moment there was a digital space in which to market. So what is their secret?

User Experience 100

User Experience UX Data Marketing 100

CB Insights

OCTOBER 10, 2017

It’s even harder when your target market would rather never think about what you’re trying to sell them — retirement, for example. Below, we’ll show you: How to use pre-launch marketing to build trust and hype. Why the color green helped Mint convert more potential users. WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

Those he termed “digital laggards” — FIs that have been slow to connect their card offerings to their mobile apps — have noticed more than a 50 percent reduction in their transaction spend of late. By contrast, digitally savvy FIs that had already been boosting their mobile capabilities are seeing more than a 360 percent increase.

Mobile 141

Mobile UX Cards Payments 141

CB Insights

OCTOBER 31, 2019

Crafting a simple UX for a personal finance app is a tall order. There are multiple inputs to juggle — bank accounts, credit cards, bills — and complex data that needs to be communicated in a user-friendly way. One issue for many e-commerce retailers is that user experience challenges can make online shopping a frustrating experience.

Industry 78

Industry Examples Tools Retail 78