Perficient

FEBRUARY 1, 2021

Payment Options. For consumers wanting to purchase a car, the chatbot walks them through their payment options and provides different scenarios based on decisions like down payment or monthly payment maximums. Online Purchase Completion. We recently implemented a chatbot for a bank’s automotive lending division.

Strategy 409

Strategy Branding Online Marketing Strategies 409

Accenture

MAY 22, 2019

I am excited to have Tim O’Donnell join our Payments team as a managing director and draw on his insights in developing this blog. For years, banks have enjoyed a low bar on CFO expectations around payment product sophistication and innovation. Digital-native new entrants have distinct advantages in corporate payments.

Payments 150

Payments Customer Experience Survey Capital 150

PYMNTS

APRIL 21, 2017

For the first time, Shopify is introducing its own payments hardware to the market with what they are calling a unique approach to the standard card reader. For those that aren’t – the hardware can be purchased for $29 via the Shopify Hardware Store online. The reader works with both iOS and Android devices.

San Francisco 100

San Francisco Payments Marketing Strategies Cards 100

PYMNTS

FEBRUARY 2, 2021

The B2B commerce arena is moving online at record speed as more business buyers seek to procure products and services the way they do in their personal lives. The furniture industry, for example, can be especially difficult to migrate to online platforms. Payments, too, must embrace a flexible approach.

Marketing 170

Marketing Strategy Meeting Online 170

PYMNTS

MAY 19, 2020

Quotient will enable Shipt to offer national manufacturers’ coupons from such brands as Bayer, Kimberly-Clark, Colgate-Palmolive, and Johnson & Johnson and in the process spur eCommerce growth by integrating digital coupons into their online experience. “As

Branding 239

Branding Retail Meeting National 239

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Ally Financial Inc.’s Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today.

Retail 170

Retail Millennials Marketing Strategies Strategy 170

PYMNTS

JANUARY 29, 2020

Borrower protection initiatives have taken aim at predatory lenders, both online and brick-and-mortar, with legislators at the state and federal levels addressing concerns that include a lack of transparency and sky-high fees and interest rates. small businesses had sought a loan online, compared to just 19 percent that did so in 2017.

Lending 136

Lending New York Online New Jersey 136

South State Correspondent

MAY 2, 2022

Because everyone has the mindset of the funnel, neither department takes much time to understand the customer, the intent, the metrics (like profitability over revenue), or the interactive role between product and marketing strategy. As one person received payment, they signed up and started using the product as well.

social media 195

social media Management Marketing Resources 195

PYMNTS

FEBRUARY 3, 2020

Smaller firms, which have to juggle lumpy cash flow, may use credit as a way to keep operations, well, operating, as they may see payment terms stretched by customers (especially if they operate across lengthy supply chains). It’s not a one-off process, either. Goldman has a relatively late start in the race where the field is rather crowded.

Lending 146

Lending Apple Study Online 146

PYMNTS

FEBRUARY 26, 2020

Migrating to Paytronix allowed Qdoba to integrate its already loyal customers, along with a new mobile-branded phone app and its Olo-powered online ordering service, all in one place. The program will aim to help Qdoba understand guest patterns and help tailor its programs to specific guests as individuals.

Customer Experience 130

Customer Experience Marketing Strategies Mobile Branding 130

PYMNTS

MAY 15, 2018

Edison Partners , the first institutional investor in business payments firm Billtrust , has exited the company. Edison Partners Managing Partner Chris Sugden said, “ Billtrust Founder and CEO Flint Lane was a visionary in 2001, continues to be the leading innovator in B2B billing payments, and pioneered payment cycle management today.

Leadership 100

Leadership Marketing Strategies Capital Analytics 100

PYMNTS

OCTOBER 24, 2016

21) MoneyGram Kameleon, a turnkey product that offers a customized website for agents looking to offer a money transfer and payment experience, is now available to all U.S. MoneyGram announced Friday (Oct. retailers, financial service providers and telcos.

Company 100

Company US Marketing Strategies Branding 100

PYMNTS

DECEMBER 23, 2020

Whether it is with a small, medium or mega-sized merchant, Hondal said businesses need to reimagine their loyalty strategies to manage customer experiences and ensure that they are consistently delivered throughout the organization. You’ve got to bring those together, and that is what we're bringing to the market.”. It really is.”.

Strategy 266

Strategy Marketing Marketing Strategies Branding 266

PYMNTS

JUNE 4, 2020

FIs have long provided digital services, but many have designed these experiences for the customer demographics that most prefer online and mobile channels. Many FIs are concerned about whether opening their APIs to FinTechs would result in criminals abusing open banking-powered payment apps to launder money, for example.

Report 158

Report Fraud Security Fintech 158

NCR

APRIL 1, 2016

3 ways to safely engage bank employees on social media: As more companies are implementing social media into their marketing strategies, #BankSocial shares three ways to engage bank employees while still being safe online. Baby Steps In Digital B2B Payments: Sam Robb, S. Facebook to Kill Venmo, is Apple Pay Next?

social media 40

social media Strategy Payments Apple 40

PYMNTS

MARCH 1, 2019

Linking financial institutions and corporates with its Banking-as-a-Service platform, ONPEX enables FIs to deploy cloud-based account and payment technology to digitize operations and enhance their cross-border corporate payment offerings. growth trajectory, particularly in the healthcare and public sectors. Splice Machine.

Security 189

Security Capital Analytics Software 189

PYMNTS

SEPTEMBER 13, 2016

He is a noted industry expert in online fraud, cybercrime, identity theft, information security and networking technology and holds several patents in security, fraud and networking. Armen leads worldwide marketing strategy and execution for ThreatMetrix. Armen leads worldwide marketing strategy and execution for ThreatMetrix.

San Jose 100

San Jose Strategy Fraud Marketing Strategies 100

PYMNTS

MAY 14, 2018

The QR code has had its place in retail, advertising and payments, but one Israeli tech company feels it’s time to take this low-tech solution high-tech. Going mainstream as a payment method would require an established technical standard and wide consensus among players in the field, Darbi said. Payments Potential.

Retail 103

Retail Mobile Marketing Strategies Payments 103

PYMNTS

MARCH 8, 2017

He noted that while other companies in the payments space have a product offering that is an inch deep and a mile wide, YapStone’s approach for the most part is about being several miles deep and several feet wide in any given vertical market. Most payments companies that focus on authorization, settlement, simple APIs, pay-outs, etc.,

Fintech 130

Fintech Marketing Strategy Payments 130

PYMNTS

MARCH 30, 2020

With many B2B suppliers struggling to hold onto revenue streams as corporate buyers cancel orders and withhold payment, finding new customers is critical to surviving the volatility. Digitization and automation are undoubtedly essential components of the B2B sales process, from customer outreach all the way through to payment.

Strategy 171

Strategy Tools Marketing Marketing Strategies 171

PYMNTS

SEPTEMBER 12, 2019

It’s also a useful way to describe the competing interests and mindsets of buyers and suppliers when making decisions about innovating the B2B payments and procurement process. Buyers want to hold onto their cash and defer payment as long as possible. The key is standardizing payments, money flows and invoicing.

Payments 114

Payments Data Operations Marketing Strategies 114

PYMNTS

MARCH 14, 2017

The company provides online banking platforms with small business solutions to help FIs better service their SMB clients. FinTech Autobooks announced new funding to support its SMB banking solutions. Reports Monday (March 13) said Autobooks secured $5.5 million in Series A financing led by Draper Triangle.

Detroit 122

Detroit Michigan Marketing Strategies Fintech 122

Payments Source

JULY 16, 2018

Amazon Prime Day is a marketing "holiday" that aims to expand Amazon Prime membership, a $119 subscription that's a major part of Amazon's marketing strategy at its core site and Whole Foods.

Marketing Strategies 63

Marketing Strategies Strategy Marketing Online 63

PYMNTS

APRIL 3, 2018

Fiserv VP of digital banking Scott Domach says the robust voice banking experience embraces everything from bill payment push alerts to fraud alerts, but one thing rules above all: The principle of natural speech. Ideally, those actions should run the gamut of transactions and financial services, across payments and cards.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

JUNE 4, 2019

With this option, consumers do have access to the refill store so they can come online and make purchases when they are ready. For payments, consumers can buy the refill plan with a credit or debit card. However, shoppers who opt for the a la carte offering can also use Apple Pay, Google Pay or PayPal as payment methods as well.

Strategy 148

Strategy Marketing Strategies Branding Company 148

PYMNTS

MAY 30, 2016

So, we’ve gathered up our top 13 themes of the year, and without further ado, those t op 13 are… Small Business Payments Trends. We talk to nearly 700 SMBs every quarter to get their views on payments and technology adoption. Online Checkout Conversion. Online Fraud Attack Rates Soar Since October.

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

JUNE 28, 2016

West Partners President Dennis O’Brien pointed to D3’s innovative market strategy as cause for the investment.

Security 100

Security Tennessee Analytics Digital Banking 100

PYMNTS

NOVEMBER 9, 2018

With artificial intelligence (AI), Fraugster has developed a software solution that prevents fraud for online retailers, analyzing data from multiple sources and cross-checking information to determine whether a transaction is fraudulent or not. Based in Germany, Fraugster raised more than $13.9 The firm, with headquarters in the U.S.

Software 158

Software North Carolina Capital San Francisco 158

PYMNTS

AUGUST 17, 2017

Firms such as Citigroup have announced API hubs that will let third-party developers access consumer data to develop a range of services built around everything from P2P payments to a wide swath of functions tied to account management — from bill pay to money transfers. Here in the United States, the road is less clearly defined.

Data 192

Data United States Strategy Marketing Strategies 192

PYMNTS

OCTOBER 21, 2016

Even as early as 1999, Villante observed that many of the people he knew were already paying their bills online, all except for one — their largest payment every month: their rent payment. For that bill payment, the paper check reigned. Bringing Value To Payments. A YapStone Was Born.

Software 100

Software Payments Management Cards 100

CB Insights

DECEMBER 4, 2019

If Amazon can get you lower-debt payments or give you a bank account, you’ll buy more stuff on Amazon.”. Table of Contents: Amazon’s product strategy. Market strategy outside the US. Product strategy: Amazon takes on financial services. Amazon Payments. Amazon’s Next Financial Pillar. Closing thoughts.

Cards 101

Cards Lending Strategy US 101

PYMNTS

JUNE 29, 2017

The business of helping people look and feel their best is bigger than ever, and consumers young and old are now heading online to get their fitness fix. NutraClick is one such player delivering on changing consumer expectations, both online and in retail stores. Building up Strength Online and in the Physical World.

Online 100

Online Software Apple Mobile 100

PYMNTS

OCTOBER 4, 2017

Points ubiquity is hard to achieve, he acknowledged, a holy grail of sorts in that corner of payments. The savvy consumer brand seeking to promote customer value must look at appropriate rewards program strategies that dovetail well with their customer base and marketing strategies.

Strategy 102

Strategy Marketing Strategies Technology Customer Experience 102

PYMNTS

FEBRUARY 16, 2018

But CPG marketing and market strategy is built around the world of bricks and mortar – particularly when it comes to traditional advertising and working out agreements with grocery retailers on how and where their products will be displayed in-store for maximum exposure to consumer eyeballs.

Retail 124

Retail Branding Mobile Strategy 124

PYMNTS

MARCH 15, 2016

Once you start your global expansion and you start your cross-border buildout and experience, you really have to start thinking about what that local experience,” West told MPD CEO Karen Webster in a recent digital discussion in which the duo dug deep into the findings of the recent X-Border Payments Optimization Index. The results?

Mobile 100

Mobile Regional Marketing Strategy 100

Long Lasting Ideas

JANUARY 5, 2015

In the age of Apple Pay, Google Wallet, and online banking, the old assumptions are shattered. Believe it or not, this is a slice of the market that in some cases has never opened the doors of a bricks-and-mortar branch bank or learned how to write a check. Give young people a voice. Customize branches to meet customer needs.

Marketing 40

Marketing Millennials Community Bank social media 40

Gonzobanker

JULY 27, 2022

The notion of “branch as attractor” has been eroding for 20 years as the point of attraction shifted to online search. A revenue recession in banking is depressing payments, mortgages, and overdraft revenue. But even this is changing, and the point of attraction is now shifting from search to platforms like Square and Credit Karma.

Strategy 88

Strategy Customer Experience Fintech blockchain 88