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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. It can be challenging for restaurants to manage multiple eateries and to keep them completely stocked as well as running smoothly in the best of times.

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Is technology replacing or augmenting the sales role in the digital age?

Insights on Business

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Making matters worse, early versions of Quibi offered no way for users to share content with friends, stymieing growth on social media. Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Quibi needed to move users above the FBM action line.

US 294
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Dock Stops Over USD$50m a Month in Fraud Using FICO Technology

FICO

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52
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How Banks Are Using AI for Document Intelligence

South State Correspondent

The advantage of using AI for document management in banking is threefold. Thus, if you are using document intelligence to review social media posts or survey results and a customer discusses “trouble opening an account,” the AI can infer that it is talking about a deposit account, not a loan or merchant credit account. .”

Training 448
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As Tech Transforms Treasury Management, Abandoning The Swivel Chair

PYMNTS

That’s a metaphor, of sorts, and a caution for treasury management professionals as they navigate their swivel chairs, swiveling between spreadsheets on their desks, computer screens on desktops and even apps on their phones and tablets. The technology and legacy systems that are in place at those banks may no longer be sufficient.

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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.