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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient

Social Media as a Payment Channel Considering that the average American spends 147 minutes a day on social media , it is no surprise that businesses across industries seek the visibility that social media advertising and eCommerce can provide. million this year and 94.4 million in 2024.

Industry 471
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Closing the Social Media Gap

William Mills

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

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Retailers Have A Need For Speed On Digital CX

PYMNTS

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. This includes federating unstructured data and a self-service interface for use cases specific to Customer Experience Management (CXM).

Retail 144
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Sephora: The Key To Omnichannel Commerce Is Options, Options, Options

PYMNTS

Retailers in this space are also beginning to offer more payment methods and shopping channels, and the ongoing COVID-19 pandemic’s effects on consumer behaviors is partly driving this shift. Providing diverse payment methods is therefore becoming as essential to retailers’ success as offering expansive product lines.

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Shopify’s Grand Retail Experiment

PYMNTS

While the shift to the online space is often seen as the great game-changer in retail, Loren Padelford, vice president and general manager of Shopify Plus , said that the change is actually to something more fundamental. A lot of traditional merchants and retailers are struggling with that change. How do you sell on Facebook?

Retail 130
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PayPal Launches iZettle Food & Drink In The UK

PYMNTS

“Contactless and remote payments are now essential for any business; iZettle Food & Drink provides us with an easy and reliable solution along with the business insights needed to navigate our new normal,” said Shaun McCarron , co-owner of The Little Chartroom restaurant in Edinburgh, in a statement.

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How Digital-First Credit Unions Can Break The Impersonality Barrier

PYMNTS

Digitally focused banks can incur an aura of impersonality, a challenge Alliant meets with personalized customer engagement and a far-reaching social media strategy. Amazon’s ease of use and near-limitless offerings have spoiled customers with impossibly efficient online experiences. Social media for member engagement.