Perficient

OCTOBER 5, 2023

The judges evaluate all submissions on four criteria: functionality, integration, performance, and overall user experience. LanguageLine managed translations. The results: a dynamic website, cost-effective personalization, and swift page creation with tailored experiences.

User Experience 221

User Experience Regional America Tools 221

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Some data may exist in secure warehouses, others within Salesforce, or Amazon Web Services S3. Data completeness – Various data sources typically exist within an organization.

Data 491

Data Tools Customer Experience Security 491

PYMNTS

NOVEMBER 19, 2020

The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely.

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

NOVEMBER 17, 2020

Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been. percent more likely to use mobile banking apps now than they were in 2019, and 51.1

UX 234

UX Mobile Data United States 234

PYMNTS

JUNE 6, 2018

Travel and expense management mobile app Rydoo has made its market debut as a result of a collaboration between Sodexo , Xpenditure and iAlbatros , the companies announced Tuesday (June 5). Sodexo Mobility & Expense President Didier Dumont said, “Keeping people efficiently on the move is essential for business success.

Mobile 100

Mobile User Experience Software Management 100

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

MARCH 14, 2017

A new report by Global Market Insights reveals that the market size for mobile POS terminals will gain significant growth in the coming years, with a compound annual growth rate (CAGR) of more than 19 percent from 2016 to 2023. According to a press release , the POS Terminal Industry is expected to be valued at $103.52

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

NOVEMBER 25, 2019

In today’s top payments news, India’s mobile payments startup Paytm said on Monday (Nov. 25) that it secured $1 billion in new funds from Japan’s SoftBank and China’s Alibaba affiliate Ant. And a recent breach exposed the personal data of more than 1 million prepaid T-Mobile customers.

Security 130

Security Payments Google UX 130

PYMNTS

MARCH 30, 2017

Mastercard announced that it has entered into an agreement to acquire NuData Security, a global technology company that helps businesses prevent online and mobile fraud using session and biometric indicators. The addition of NuData will build on our layered security strategy to safeguard each and every transaction across the globe. “For

Security 100

Security User Experience Fraud Online 100

PYMNTS

JULY 2, 2018

This consumerization of the enterprise has emerged as a heavyweight behind corporates’ digital transformations – but businesses aren’t consumers, and emerging technologies must address unique needs while still providing a positive user experience. Take mobile banking , for instance.

America 117

America Mobile Security Technology 117

PYMNTS

AUGUST 15, 2019

Japan, in the last several years, has been something of a puzzle among mobile payments watchers around the world. And the first mobile wallet in history launched in Japan — created by I Mode and DOCOMO 20 years ago in 1999. And the first mobile wallet in history launched in Japan — created by I Mode and DOCOMO 20 years ago in 1999.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

AUGUST 24, 2017

Mobile 2.0, 3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Like Web 2.0, and Vegetables 2.0 (And, And, yes, that’s a thing. In-App Purchases.

Security 102

Security CA User Experience Mobile 102

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added. “At

United States 184

United States Security User Experience Mobile 184

Perficient

SEPTEMBER 15, 2020

Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users. Providers need to think about the entire patient care experience, not just the marketing-led version. And how can others in your organization benefit from those deepened understandings?

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

NOVEMBER 1, 2017

The updated 3D Secure 2.0 In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way.

Security 109

Security Payments CA Data 109

PYMNTS

MAY 11, 2020

Mumbai-based Tata Capital , a division of Tata Group, is rolling out a mobile app to make it easier for its business loan customers to manage their accounts. The Tata Capital Commercial and SME Mobile App will enable our customers to manage their existing accounts through the convenience of their mobile phone.

Capital 141

Capital Mobile User Experience Groups 141

PYMNTS

OCTOBER 3, 2018

NXP Semiconductors in late September introduced its latest NTAG DNA tag chip, providing privacy-enabled, multi-layered security for NFC and IoT authentication applications. What’s more, manufacturers will benefit from providing a secure and personalized mobile user experience.

User Experience 135

User Experience Security Fraud Leadership 135

Payments Source

DECEMBER 7, 2017

People need to feel secure and confident that their personal boundaries won’t be crossed or their information misused, writes Rik van't Hof, director of product management front-end for Ingenico e-commerce. Establishing trust, especially when it comes to online payments, is critical.

User Experience 63

User Experience Online Security Management 63

PYMNTS

DECEMBER 26, 2016

Here is the response from Sarah Clark, general manager, identity, Mitek … Payments 2016: The Year Mobile, Biometrics And Trust Converged. As payments continue their digital and mobile transformation, 2016 became the year that new methods of identity verification and authentication in the mobile channel became critical to success.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

JULY 22, 2020

.” As the government gears up for another possible round of stimulus disbursements, McFarland discussed the FinServ community’s chance to consider how to best manage multiple, and sometimes contradictory, priorities in digitizing and accelerating the disbursements process. Speed Vs. Security.

User Experience 141

User Experience Security Technology Data 141

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

MAY 18, 2016

Empowering professionals with mobile solutions is about more than providing these employees with a mobile device to access online tools. RWD means online platforms are built with the mobile device in mind. For RWD solutions to be effective, analysts added, they must also live in the cloud and within secure systems.

Mobile 101

Mobile User Experience Management Tools 101

PYMNTS

JULY 23, 2018

This one may be familiar: Wide receiver and cryptographer walk into a bar and … set the data security landscape on its ear. Neal himself had been hacked while in college and became interested in data security and technology. Keep the key untouchable, then the end result is enhanced security across any number of avenues.

Dallas 134

Dallas Security Data Company 134

PYMNTS

DECEMBER 3, 2020

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

APRIL 15, 2020

The advent of COVID-19 , Fiserv ’s Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad told PYMNTS, didn’t introduce these things – but it did create a perfect storm of factors that is now pushing these fraudsters into overdrive. Powering A Fast Pivot.

Fraud 201

Fraud Risk Management Security Cards 201

PYMNTS

SEPTEMBER 15, 2019

It also creates powerful real-world applications for bitcoin without sacrificing user experience or requiring trusted third parties,” Square Crypto wrote in a blog post. It exemplifies the ideals of our community and promotes adoption by letting merchants accept bitcoin, control their private keys and self-validate their coins.

Bitcoin 138

Bitcoin User Experience cryptocurrency Community 138

PYMNTS

JANUARY 20, 2021

Consumers keep demanding a better, more convenient, seamless, secure user experience that makes their lives better. Instant payments are critical to fully delivering on that end user experience, she noted.

Online 276

Online Payments User Experience Operations 276

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Instant digital issuance, mobile onboarding, and transaction enrichment are among the many digital card tools clients can tap. “A

Innovation 128

Innovation Compliance User Experience Cards 128

Bobsguide

JUNE 3, 2022

Stefano Cipollone, Auriga’s Business Development Manager, reveals why WinWebServer (WWS), the integrated ATM acquiring solution, was selected and what it means for customers. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

JUNE 10, 2016

Companies like Passport create custom mobile platforms for cities and other municipalities that enable drivers to pay parking fees, commuters to pay mass transit fares, wayward parkers to pay enforcement fines and more, all from their smartphones. Our only reason for this business is mobile payments,” he said. “Our

Mobile 100

Mobile Payments Training Wisconsin 100

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

DECEMBER 29, 2020

Through the use of APIs, these agreements will help provide a seamless and secure data sharing experience for Citi customers who choose to share their financial data with third-party apps and services.". WEX Talks Bank Partnerships To Advance B2B Payments.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

OCTOBER 18, 2019

Pay by Bank app offers a best-in-class digital payment solution that optimizes user experience while making transactions more secure and reducing fraud,” said Suren Nawalkar, senior vice president of consumer applications at Mastercard. PbBa is designed to work with the security of a consumer’s own bank.

Retail 116

Retail User Experience ATM Security 116

FICO

AUGUST 27, 2020

89 percent of UK citizens say they would open a financial account digitally - using a mobile app or on a website - of those 83 percent would open a current account, 70 percent a credit card account and 74 percent would take out a mobile phone contract. Customer experience. Working from home and data security.

Management 52

Management Fraud Security Examples 52

PYMNTS

JUNE 6, 2016

Customers are drawn to banking technology that is easy to use yet secure enough to safeguard their personal information. For major banks looking to gain consumer trust while staying ahead of the technological curve, creating services that are both simple and secure can be a major challenge. Shaping a streamlined experience.

Security 100

Security Technology Training America 100

PYMNTS

MARCH 20, 2019

As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. Meanwhile, the rapid rise in consumer connectivity is prompting several telecom providers to develop solutions that can keep consumers’ identities secure.

Security 139

Security User Experience Mobile Marketing 139

Gonzobanker

MARCH 28, 2024

While the mobile banking revolution has been going on for more than 15 years, most bank and credit union executives report that they are still only partially through their digital transformation. For example, does the institution want a unified experience for consumers and small businesses to differentiate from competitors?

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148