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Customer retention in banking: A proactive guide

Abrigo

You might also like this SMB Lending Insights report for banks and credit unions Download report Takeaway 1 Banks need to implement customer retention strategies to keep their valuable customers, not just attract new ones. To keep the right customers, you need a retention plan. Follow this guide for strategies to stay competitive.

Lending 195
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7 Fraud and AML compliance reports for bank boards and credit unions

Abrigo

Share these reports on AML activities to inform directors Reporting to the board on AML and fraud compliance is an essential obligation. Here are several types of reports that provide vital information. What is valuable information about your fraud and anti-money laundering/countering the financing of terrorism (AML/CFT) program?

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Bank wire fraud – How social engineering and technology perpetrate fraud losses

Abrigo

Keep in mind these numbers are only what is reported. Using victim artificial intelligence (AI), they gather personal information from platforms like Facebook and Instagram to customize their schemes. The total loss attributable to wire transactions was $344 million, as described in 42,729 reports to the FTC.

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Member business lending: How to leverage MBL for credit union growth

Abrigo

keep me informed watch Take it slow A measured MBL approach is best A ccording to NCUA gu idance , t he amount and expertise of resources avai lable for business lending should drive the complexity and options available for each portfolio. How robust is your compliance program?

Lending 221
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6 Steps to build an AML staffing plan for unexpected changes

Abrigo

Keep me informed Download Use results from above to document and approve AML succession plan Scout key AML positions/talent Watch for triggering events Build out and document plans to remain BSA compliant. Keep plans relevant. This AML investigations checklist can help.

Training 195
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A step-by-step guide to financial institution strategic planning

Abrigo

keep me informed Learn more about Abrigo Connect What is your destination? Identify the goal of your strategic plan A financial institution’s strategic plan is not a budget or a core values statement—but it should inform your budget and lead to measurable growth in areas that fulfill your core values.

Lending 221
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FinCEN Issues ANPR to address residential real estate money laundering

Abrigo

If approved as written, professionals involved in real estate closings and settlements will have to report information to FinCEN about non-financed residential real estate transfers to legal entities or trusts. Sharing expertise, information, and best practices can help create a united front against REML.

Training 195