Bank Innovation

JANUARY 20, 2017

11 survey from Accenture, millennial participants would consider parking their money with nontraditional institutions, and they picked winners. Amazon wins, once again, at a game it didn’t even know it was playing. According to a Jan.

Millennials 150

Millennials Google Apple Survey 150

PYMNTS

DECEMBER 15, 2020

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. “Buy Based on two surveys of nearly 15,000 U.S. Like their love of BNPL.

Millennials 256

Millennials Report United States Study 256

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Millennials Drive More to Faster Payments . Millennials and Gen Z are among the groups that are most likely to have received instant payments. NEW DATA: Five Payments Innovations for Winning the Digital-First Shopper.

Online 148

Online Payments Millennials Apple 148

NCR

MARCH 22, 2017

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors. By 2020, it could be as many as 50 billion.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. One-third are very interested in using it for learning purposes, as well.

Video 224

Video social media Millennials Data 224

PYMNTS

MARCH 13, 2020

Brick-and-mortar is instead rapidly changing to accommodate the needs of consumers who have come to expect the same speed and convenience from purchasing through online and mobile environments. Another survey found that 81 percent of Gen Z prefers to shop in-stores, for example. Ace Hardware on the Importance of Seamless Omnichannel.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”. Irrelevant, Ill-Suited Info.

Study 196

Study social media Millennials Retail 196

PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. So-called Generation Z is also driving much of the innovation when it comes to retail. The items are sold in small quantities to catch the interest of Generation Z and millennial consumers who aren’t interested in buying in bulk. Take Target, for instance. Gen Z Trends.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

JULY 31, 2017

The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% with revenues up to $500 million. The data is clear: While most small businesses use some type of large, global bank, a significant portion of them are not happy with the services being provided.

Survey 112

Survey Community Bank Community Regional 112

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. These findings are true among all generations surveyed. These findings are true among all generations surveyed.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

MAY 29, 2017

As of the most recent surveys, 60 percent of Americans support marijuana legalization. Millennials heavily favor legalization at 77 percent — no big shock there — but their baby boomer parents favor it even more heavily, at 81 percent. “We And that support’s breakdown by age cohort might surprise you some.

Online 156

Online Software Branding United States 156

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. These findings are true among all generations surveyed. These findings are true among all generations surveyed.

Lending 195

Lending Community San Antonio Survey 195

PYMNTS

SEPTEMBER 29, 2020

Filipino online payments platform PayMongo raised $12 million in a funding round led by Stripe, and also including existing investors Y Combinator and Global Founders Capital, and new investor Bedrock Capital. Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season. Stripe Heads Up $12M Funding Round For PayMongo.

Payments 148

Payments Apple Survey Seattle 148

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

OCTOBER 1, 2019

As discussed in the latest “ How We Will Pay 2019 ” survey, done in collaboration between PYMNTS and Visa, the age of the connected consumer has dawned. In paying for their retail purchases online and in store, in terms of the overall respondent pool, 9.6 percent of the bridge millennials and 42.2 percentage points to 31.3

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. A survey by the Forum found that about 45 percent of overall respondents – but just 28 percent of millennials – agree with the statement that banks are fair and honest.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

AUGUST 11, 2017

Specifically, 59 percent of consumers surveyed said their spending on high-end items has increased over the past five years. Half of those surveyed by Deloitte said most of their luxury purchases are spent while out and about, rather than at local shops.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

JANUARY 1, 2021

For the purposes of this exercise, we’re going to describe the “typical” grocery shopper – a bridge millennial, a 36-year-old mom of 1.93 And they’re also “the most likely to say they will keep shopping online once daily life returns to normal.”. children (according to the Census Bureau) doing the grocery shopping for the household.

Study 362

Study Survey Exercises Cards 362

Accenture

APRIL 26, 2017

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives. But as our latest UK banking consumer survey— Beyond Banking —confirms, there’s still plenty of life in the bank branch.

Millennials 233

Millennials social media Innovation Study 233

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

MAY 22, 2020

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. These are among the key conclusions of Delivering Cardholder Customer Service Report , a collaboration with Elan , for which PYMNTS surveyed of 2,078 U.S.

Cards 216

Cards Data Millennials Report 216

PYMNTS

OCTOBER 9, 2018

Omnichannel features are becoming more crucial as tech-savvy millennials gain more spending power and influence, according to the PYMNTS Enterprise Retail Grocery Report. According to Gallup’s “Consumption Habits” survey last year, only 9 percent of adults in the U.S. purchased groceries online at least once a month.

Seattle 139

Seattle New York Milwaukee Online 139

PYMNTS

JANUARY 14, 2021

percent of grocery shoppers are ordering groceries online to be delivered at home more now than they did before the pandemic began, while 21 percent are ordering grocery for curbside pickup more than before, and 11.9 percent are ordering groceries online to be picked up in-store more than they did before. Our research shows 22.7

Meeting 165

Meeting Arkansas Retail Millennials 165

PYMNTS

NOVEMBER 2, 2020

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in.

Millennials 246

Millennials Retail Online Report 246

Abrigo

OCTOBER 21, 2019

Does your financial institution support a culture of innovation and an environment that welcomes new technology? To further cultivate an innovative mindset at your institution, your bank or credit union may look to add new talent – younger talent, in particular.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com survey of 2,683 consumers conducted between Nov. Source: PYMNTS.com survey of 7,585 consumers conducted in October 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

DECEMBER 12, 2019

The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Returns promise to play a big role in that in the coming weeks.

Retail 131

Retail Milwaukee New York City New York 131

Let's Talk Payments

MAY 24, 2016

Survey finds that high-income and millennial consumers have the highest credit card usage in income and age categories, and most in favor of paying in installments New York, NY—May 23,

Survey 74

Survey Cards New York Millennials 74

PYMNTS

NOVEMBER 19, 2020

Millennials come in second at 15.6 A paltry 8 percent of baby boomers and seniors report receiving an instant payment, while the new survey found that “12.7 percent of millennials received an instant income and earnings-related payment, and 11.8 percent of Gen Z and 9.4

Payments 237

Payments Millennials Groups Survey 237

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Analysts pinpoint certain companies as bellwethers for the performance of a sector.

Millennials 222

Millennials Study Course Trends 222

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

SEPTEMBER 3, 2020

The pandemic has accelerated a preexisting trend in the restaurant industry in which QSRs — driven by doing more business with digitally savvy millennials and Generation Z consumers — have sought to personalize their interactions. Providing unique options as well as adding personal elements can keep in-store and online customers loyal.

Management 130

Management System Millennials Study 130

PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. It also found that while 50 percent of this group makes online purchases, 60 percent visit malls once a month with the intention of buying an item. Get ready, retailers. 1 in priorities.

social media 120

social media Millennials Retail Study 120

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. A separate survey from management consulting firm Bain & Co. It has also meant working in anticipation of the changing needs of millennial users.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

OCTOBER 20, 2020

PYMNTS researchers found that what we call “social shifters” moved online fast but are most likely to rush back to physical stores and outside activities. The new report How We Will Pay 2020: Home As The Consumer’s Commerce Command Center report, a PYMNTS and Visa collaboration, surveyed nearly 10,000 U.S.

Maine 221

Maine Retail Branding Study 221

PYMNTS

DECEMBER 4, 2018

As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. A bit more than a third of those surveyed plan to also focus on loyalty in that timeframe. The Millennials Cometh. We are talking here, of course, about millennials.

Payments 191

Payments Millennials Cards Course 191