PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. “The roadmap to regulation has been in place [in the U.K.]

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

NOVEMBER 5, 2020

The Startup Accelerator is a portfolio of startup companies working across a varied set of fields, including customer experience, payments, marketing, risk and regulation, climate change and security, the release stated.

Cards 183

Cards User Experience Customer Experience Regulation 183

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

MARCH 11, 2020

“The lending ecosystem has witnessed remarkable transformations, and is now marked by changes in operations, availability of capital, new laws and regulations around lending, differences in borrower eligibility criteria and terms of loan acquisition and repayment, among others,” said Akash Sinha, CEO and co-founder of Cashfree.

Lending 130

Lending User Experience Capital Innovation 130

PYMNTS

JUNE 17, 2019

But could merchant incentives help fuel this ongoing effort at digital payments innovation? Open Banking regulations and enable trusted third parties to access a customer’s data based on the account holder’s consent — a key step toward more digital payments innovation. Bank Threat. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Read these and the rest of the latest headlines in the Tracker.

Payments 183

Payments User Experience Training Case Study 183

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. Ahmed Diab, Country Manager – Egypt at Finastra said, “Banque Misr is one of the leading national banks in Egypt, with a big market share of trade finance business in the region.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. APIs Add Fuel. ” The Power of Data.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

MAY 7, 2020

payments market is behind that of Europe, but U.S. You deposit with your card and then the money goes back to the card you used, so [the method] will have a double effect of reducing potential fraud and [improving] user experience.”. Regulatory Hurdles Trip Up Disbursement Innovation. The client expectations in the U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. “In

User Experience 122

User Experience America Analysis Industry 122

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

JANUARY 6, 2021

At a high level, he said, electronic payments generate value for FIs because they are able to monitor how and when (and why) people pay, which can give rise to innovation within the financial services space with new services that prove useful to consumers. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

PYMNTS

OCTOBER 29, 2020

Digital payments have become commonplace for businesses and individuals alike, with the global payments market expected to be valued at $6.7 Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. How Cloud Innovations Augment Business Payments. trillion by 2023.

Payments 213

Payments Fraud Meeting Security 213

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report. Availability of 24/7, real-time, up-to-date information.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report. Availability of 24/7, real-time, up-to-date information.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

PYMNTS

DECEMBER 29, 2020

It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. Unlike the crypto markets, Wingert said the banking and payments industries continue to be slow to adapt to the challenges of KYC and fraud prevention.

Fraud 270

Fraud Compliance cryptocurrency Security 270

Insights on Business

MARCH 7, 2019

In a business environment defined by sustained market volatility and ever-increasing regulations, companies need the ability to integrate enterprise-wide risk management processes and multiple regulations. It is both essential and the responsibility of everyone across the organization.

User Experience 93

User Experience Risk Management Compliance Regulation 93

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. Below, PYMNTS examines the latest in commercial card innovation, regulation and disruption. Visa, Sabre Pair For Virtual Travel Cards. NY Labor Department Secures Payroll Card Win.

Cards 131

Cards New York Lending Strategy 131

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

Insights on Business

JULY 23, 2019

An innovative solution for IRM, recognized by analysts. IBM has been redefining GRC over the years through innovation and investment in new technologies—from Cloud to AI and analytics, to User Experience Design (UXD), to regulatory content and extensive domain expertise and advisory services.

Risk Management 87

Risk Management Compliance Management Software 87

PYMNTS

JULY 24, 2019

That agility is in evidence with the speed at which tech-focused players bring new products and services to market, said Cohen. Big Tech is good at promoting, designing and improving the user experience, he said. One spur toward digital innovation, for collaboration and cross-pollination for FIs, comes via open banking.

Digital Banking 160

Digital Banking UX Online Innovation 160

Cisco

AUGUST 31, 2020

It’s exciting to see how Cisco is building the most powerful, innovative, and secure operational platform to enable enterprises, including those in highly regulated industries like financial services, to move confidently to the cloud. If branches are currently closed in your region, they will be opening back up.

Las Vegas 77

Las Vegas User Experience Industry Conference 77

Insights on Business

JULY 23, 2019

An innovative solution for IRM, recognized by analysts. IBM has been redefining GRC over the years through innovation and investment in new technologies—from Cloud to AI and analytics, to User Experience Design (UXD), to regulatory content and extensive domain expertise and advisory services.

Risk Management 70

Risk Management Compliance Management Software 70

PYMNTS

OCTOBER 7, 2019

Walking around at the Sibos conference in London last week, Vocalink CEO Gregor Dobbie said the big takeaway is that this industry is undergoing not one, but several foundational shifts as a plethora of new ideas and methods are flooding into the market. Request to Pay is not quite in the market yet, but the goal is to get it there soon.

Payments 167

Payments Innovation System Security 167

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

JUNE 29, 2017

Traditionally, the ISO was the sales and marketing driver for our industry. Our market environment has become so much more complex because of the evolution of technology, regulation and data security. “The most notable trend for Anovia is the definition of the ISO,” Jones said. The ISV/VAR is now becoming the ISO.”.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

MARCH 16, 2018

Certainly regulations like PSD2 and the U.K.’s Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I It’s a sentiment echoed throughout the B2B FinTech market.

Risk Management 134

Risk Management Survey Management Fintech 134

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. In these sessions, you can dream.

US 195

US Training Examples Data 195

NCR

MAY 25, 2016

The BBC notes the encroachment of these players on traditional banks is only set to increase in the coming years, particularly as new regulations favor startups. Other institutions are looking to invest directly in Fintech startups in order to add their innovations to their own portfolios. ” An effective approach?

Fintech 45

Fintech User Experience Innovation Strategy 45

PYMNTS

DECEMBER 26, 2016

and also meet the growing ID verification requirements under ant-money laundering (AML) regulations. In response, financial services providers have ramped up their efforts to satisfy the increasing demand for more convenience and speed of mobile-first users in a way that seamlessly mitigates risk and creates trust.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

FEBRUARY 17, 2017

Ed Metzger, Santander’s head of technology innovation, was quoted as saying : “The worlds of technology and banking continue to evolve at pace, working hand in hand to deliver a friction-free user experience. And perhaps the biggest question: Would this effectively kill off the already troubled legacy landline market?

Google 109

Google Mobile Technology User Experience 109

Fintech Labs Insights

MAY 26, 2017

ABN AMRO’s Helène Erftemeijer elaborated on the role Fenergo’s technology will play in helping the bank improve the user experience for its clients. And in March, the company partnered with BBVA, Spain’s second largest bank and a widely-known, eager adopter of innovative financial technologies.

Management 17

Management Innovation Compliance Capital 17

Insights on Business

SEPTEMBER 27, 2019

While the burden of regulatory compliance for banks is well established, the following thoughts expand beyond banks and should hit home for any industry that is regulated, or just needs help in their governance, risk and compliance (GRC) programs. The partnership includes Wolters Kluwer’s market leading position in all segments of the U.S.

Management 87

Management Compliance social media Data 87

Lex Sokolin

SEPTEMBER 3, 2020

You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet. the narrow ambition of banking-as-a-service), and more the data, media, and e-commerce experience of Amazon and Facebook with financial product monetization.

blockchain 52

blockchain Software Capital Technology 52

NCR

AUGUST 25, 2017

There are also differences in rules, policies and functionality that can make it difficult for transactions involving different solutions to deliver a coherent user experience. Furthermore, evaluation of laws and regulations covering the payments industry could be required to ensure legislation is suited to real-time payments.

US 88

US Payments System Security 88