Bank Innovation

JANUARY 9, 2020

In a revealing Meetup fireside chat yesterday evening, Alex Sion and Rachel Moore shared details on the inner workings of Citi’s internal innovation operation, known as D10X. Look no further than Citigroup to catch a glimpse of the future of bank product development.

Innovation 221

Innovation Operations Innovation Strategies Capital 221

PYMNTS

SEPTEMBER 17, 2019

Today, not only are innovations emerging to enhance the world’s existing payment rails, but new rails are also coming into play (like the ones on which Visa B2B Connect operates). As open banking continues to promote integration, Phalen added, convergence between rails — and the solutions on which they operate — will be essential.

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Innovation Payments Cards Industry 132

PYMNTS

JULY 2, 2020

PYMNTS’ Credit Union Innovation Playbook found that nearly 50 percent of the 2,000 CU members polled said they want their financial institutions (FIs) to focus on loyalty innovations, such as rewards offerings, in-app coupons and card-based cash back programs. percent supported having their CUs innovate and 17.3 Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Bank Innovation

MARCH 19, 2020

Today, if you are not a frontline employee, you are working from home,” said Jason Shields, vice president and loan operations manager at Gulf Coast Bank, which is based in New Orleans. With the novel coronavirus forcing employees to work from home, banking technology and security infrastructures are being put to the test.?

Security 51

Security Operations Management Technology 51

PYMNTS

AUGUST 22, 2019

Warder recently spoke with PYMNTS about how legacy operations are approaching their innovation strategies amid the rise of challenger banks, and why the latter institutions represent a key progression for the digital banking world. Legacy Banks and the Innovation Game. KeyBank has done all three over the past few years.

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Innovation Digital Banking Fintech US 109

BankInovation

MAY 26, 2020

Dear Community Member, Last year, we inaugurated the Bank Innovation Build conference to bring together industry participants to share best practices and ideas for exceptional banking innovation operations at financial institutions. Bank Innovation Build is the one event […].

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Innovation Conference Community Operations 98

Insights on Business

JUNE 5, 2018

According to Gartner , “twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020.” Can developers set up rules-based responses through dialog management? ” But not all chatbots are created equal.

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Resources Innovation Strategies Report System 101

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

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Millennials Digital Banking San Francisco Fintech 132

Bank Innovation

FEBRUARY 27, 2020

An update to Square’s credit risk model for its Square Capital commercial lending product — first disclosed yesterday — was “a key driver of Capital’s outperformance in the fourth quarter,” the company said. The advancement of Capital is key for Square as it continues to grow the fast-growing — and lucrative — lending product. Last […].

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Lending Capital Company Innovation Strategies 284

Bank Innovation

MARCH 31, 2020

Dear Reader, For 25 years, Royal Media, Bank Innovation’s publisher, has dedicated itself to serving its business communities with professionalism and integrity. Today, the coronavirus pandemic has created significantly more complexity and uncertainty in our daily lives.

Community 243

Community Innovation Customer Experience Resources 243

Bank Innovation

MARCH 11, 2020

At Royal Media, Bank Innovation‘s publisher, we take great pride in the value of our exceptional industry conferences and the effort we put into their production. We rightly view our more than a dozen annual conferences as crucial opportunities for business development in our industries.

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Conference Innovation Industry Customer Experience 243

Banking 2020

MAY 12, 2015

The only way to gain first-hand experience is to get out there, whether in training for triathlons or initiating a change management project. Innovation in Banking: These travails seem very distant from my professional life, but I had all these thoughts in mind during a visit to a federal credit union. It paid off for me.

Innovation 40

Innovation Digital Banking Survey Exercises 40

Fintech Labs Insights

JANUARY 26, 2016

Cedric Bru, Taulia CEO, called Holzapfel a “powerhouse” and praised her expertise in strategic marketing and operations. Taulia’s new CMO will join a relatively new C-level management.

San Francisco 12

San Francisco Leadership Michigan Georgia 12

South State Correspondent

MAY 9, 2022

On a macro-level, it’s about managing your channels and your customer segments. Choose or build banking applications that make it easy to centralize your data into one place, and you will gain operational leverage. Make sure whatever technology you select can grow with you so that you gain operational efficiencies.

Technology 195

Technology Customer Experience Data Training 195

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Both money management and helping consumers to save (and have access to emergency funds) is vital to our economy. No other app does that.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. DBS Bank — DBS Asia X (DAX). Founded: 2016. Founded: 2015.

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Innovation blockchain Technology Groups 78