PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

Retail 137

Retail Millennials New York City social media 137

PYMNTS

FEBRUARY 14, 2020

We have deep dives into unattended retail, rapid settlements and cybersecurity, as well as news on Mastercard receiving the go-ahead from China’s central bank to set up a bank clearing business. What is necessary, Xie said, is a different, more holistic paradigm for combating fraud — with a wide aim of not adding more authentication steps.

Retail 141

Retail Cards Millennials Fraud 141

PYMNTS

SEPTEMBER 30, 2019

Online Resale. Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

SEPTEMBER 20, 2019

Sales of counterfeit goods, particularly on third-party sites that facilitate transactions between individual buyers and sellers, have skyrocketed with the advent of online shopping. Online Luxury and the Importance of Authentication. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally.

Online 118

Online Millennials Community Fraud 118

PYMNTS

JANUARY 18, 2017

While personalization can bring in customers, it turns out many retailers don’t venture into that personalization realm at all. However, 64 percent say they do use marketing technology to support the retailers’ personalization efforts.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

JUNE 16, 2016

It’s no wonder why retailers love gift cards – they are known to drive foot traffic, increase revenue, boost their customer base and complement retention efforts. But as consumers continue to move toward a digital option for their gift card needs, could a retailer’s dream turn into an actual nightmare?

Retail 100

Retail Cards Fraud Data 100

PYMNTS

OCTOBER 20, 2016

Those sales could be higher if payments fraud weren’t quite so prevalent a concern. Nearly half — 48 percent — of consumers who shopped online in the past year have experienced payment fraud. Sixty percent had experience with online sales fraud, and 25 percent said that figure is on the incline.

Security 100

Security Online Fraud Survey 100

PYMNTS

SEPTEMBER 4, 2018

Also, Samsung has a new plan to capture millennial consumer loyalty, there is new clarity at the Bank of England and a new scam hits home buyers. Amazon Increases Its Push To Capture Online Ad Dollars. Samsung Eyes Millennials With Smartphone Revamp. Mobile Users To Rely On Biometrics Security By 2023.

Online 100

Online Samsung Millennials Mobile 100

PYMNTS

OCTOBER 30, 2019

Online tools are saving customers time on acquiring goods and services. Shoppers can quickly fall victim to eCommerce marketplace fraud, which led to bad actors to making off with a full $450 million in the U.S. Around The Digital Fraud World. Tackling Millennials’ $71M eCommerce Fraud Problem.

Fraud 101

Fraud Millennials Resources Tools 101

PYMNTS

DECEMBER 20, 2019

We have a deep, data-supported dive on fighting fraud with artificial intelligence (AI), an outlook on seven 2020 trendlines and news on gas station cyberattacks. How Grocery Retail Will Evolve In 2020 . Priceline Uses AI To Help Fight Fraud. Millennials Make Big Push For B2B Personalization.

Fraud 100

Fraud Trends Payments Retail 100

PYMNTS

SEPTEMBER 8, 2020

But nowadays, “every decision that we make — ‘Should I go to the grocery store or should I order my groceries online and then pick them up from the curb? Should I leverage the online capabilities?’ — taxes that budget,” Gauthier said. As long as retailers focus on creating such safe spaces, he said, “the future is bright.”.

Innovation 223

Innovation Retail Millennials Tools 223

FICO

JUNE 14, 2021

Invitations to buy even the smallest items on an installment plan seem to be everywhere online, and in-store, too: called “buy now, pay later” or BNPL loans, these offers let consumers buy what they want, now, and pay for it over time in four equal payments. BNPL: Even the smallest purchases can now be broken into bite-size chunks. .

Fraud 52

Fraud Cards Millennials Utah 52

PYMNTS

AUGUST 23, 2019

Dutch payments processor Adyen showed significant double digit, first half gains, driven by online commerce and global business from mid market firms. Amazon continues its commitment to expanding into India with the purchase of a 49 percent stake in Future Coupons, which is owned by India’s second largest retail chain, Future Retail.

Marketing 116

Marketing Millennials Payments Compliance 116

PYMNTS

FEBRUARY 17, 2020

The travel industry may have seen exceptional growth in recent years, but the space has also toted the heavy baggage of rising fraud costs. Fraud could cost the market more than $25 billion this year, and approximately 20 percent of attempted travel-related transactions are confirmed to be fraudulent. Overcoming legacy systems.

Security 141

Security Tools Fraud System 141

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8 FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. Some online sellers eschew online marketplaces in favor of more tailored digital sales experiences, turning to eCommerce system providers for help.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

MAY 27, 2016

Omnicommerce usually refers to where and how retailers sell their products, not necessarily who they choose to sell them with. From office supplies and communal workspaces to new ways to pay for concert tickets, more barriers to siloed retail activity are falling every day to the onslaught of retail partnerships.

Retail 100

Retail Las Vegas Millennials Conference 100

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Trust in online platforms and social-media companies as providers of payments services is low. So why not?

social media 151

social media Millennials Online Fraud 151

PYMNTS

JUNE 12, 2019

Phone numbers, email addresses, usernames and other online signifiers have become essential to verification as the world becomes more connected. And, in retail, firms from automakers to merchants are tapping into connected commerce technology. 59 billion: Estimated value of the global biometrics market by 2025.

Security 148

Security Millennials Data Retail 148

PYMNTS

OCTOBER 31, 2019

Smartphones and connected technologies are becoming increasingly symbiotic in many consumers’ retail experiences. However, as connected technologies offer new linking opportunities for consumers and retailers, online merchants are facing new adversaries in the fight against fraud.

Fraud 100

Fraud Retail Online Meeting 100

PYMNTS

JUNE 22, 2017

When most people picture the kinds of fraud and theft eCommerce had a tendency to attract, the popular mental image is of a fairly high-tech enterprise — hackers, crackers and data jackers vacuuming up card information en masse and either selling it to the highest bidder or using it to snag themselves some unearned lucre.

Online 134

Online Fraud Retail Survey 134

PYMNTS

FEBRUARY 4, 2020

A bit younger than their millennial siblings and cousins, they’ve grown up totally mobile, and have idiosyncrasies that make them unique. Perhaps more than millennial cohorts, Gen Z is having a hot love affair with eCommerce and sharing platforms that specialize in and cater to their digital lifestyles. Flexibility and Choice.

Millennials 130

Millennials Fraud Groups Payments 130

PYMNTS

OCTOBER 30, 2019

Also, a study by Adobe Analytics found that the upcoming holiday shopping season is expected to break records in online spending. A study by Adobe Analytics found that the upcoming holiday shopping season is expected to break records in online spending. internet retailers with the inclusion of Amazon and Walmart.

Analytics 101

Analytics Study Payments Fintech 101

PYMNTS

JANUARY 9, 2020

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. In the webinar scheduled for Jan. Retooling the Approach.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

MARCH 30, 2020

Debit networks need to ensure that customers feel safe using the payment method, and that means imposing robust security measures and quickly cracking down on any instances of fraud that do slip through. customers can use to leverage funds stored in their crypto wallets for in-person retail payments. Around The Next-Gen Debit World.

Cards 165

Cards Security cryptocurrency Payments 165

PYMNTS

MAY 28, 2019

With abundant choices in many aspects of their lives, consumers expect a range of options when it comes to online shopping, ranging from picking out clothes to making travel plans. Half of global online transactions are expected to take place in Asia this year. billion – of funds were lost to card fraud in 2018, up from $1.4

Apple 159

Apple Mobile Fraud Branding 159

PYMNTS

NOVEMBER 7, 2019

Fraudsters are constantly reinventing their approach to schemes, putting businesses and eCommerce merchants in a precarious position of responding to constantly-evolving fraud threats. In other words, it is no longer enough to respond to a fraud attack after it occurs. Across the Fraud Decisioning Landscape.

Data 101

Data Fraud Big Data Analytics 101

PYMNTS

NOVEMBER 28, 2016

TransUnion Vice President Heather Battison recently joined PYMNTS to discuss how consumers are overcoming their cybersecurity fears to hunt down bargains online. For many consumers, it looks as though the convenience of online shopping can offset the security risks that may come with of online shopping.

Millennials 100

Millennials Security Online Survey 100

PYMNTS

AUGUST 9, 2019

The world’s largest retailer by sales quietly filed an application with the U.S. The App Store and Google Play collectively offer more than five million mobile apps offering every type of service imaginable – ridesharing, music and video streaming, aggregators, banking, quick-service restaurants (QSR), retail merchants and countless others.

Apple 115

Apple Virginia Regulation Millennials 115

PYMNTS

MAY 29, 2020

Companies that didn’t have online shopping channels couldn’t sell their products, while eateries that didn’t provide online ordering for delivery or pickup couldn’t serve their diners. FIs need to have the ability to find and thwart fraud, without accidentally sweeping up legitimate clients. Retailing 2020: Five Things To Watch.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JANUARY 24, 2020

However, government bodies are unable to innovate at the same breakneck pace as retailers or other consumer service industries, as they must adhere to complex regulations, and ensure that their software is not leaving partners behind. Fraud Issues Stemming From Paper Check Use. Check fraud affected 70 percent of U.S.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

APRIL 16, 2019

But a smaller share – 60 percent – say the retail locations where they shop have self-checkout/unmanned kiosks as a payment option. At the same time, the report found more millennials than Gen Xers and Baby Boomers desired a fast checkout/payment process. “As

Security 140

Security Mobile Retail Survey 140

PYMNTS

MARCH 15, 2018

Toys R Us vs. The Retail Death Spiral . Winner: The Retail Death Spiral. There are rumors that a consortium of toy brands may buy out and operate at least some of the retailer’s assets, but for right now, another historic brand bites the dust. Boomers vs. Millennials vs. Scammers . Winner: The NCAA tournament.

Payments 108

Payments Millennials US Fraud 108

CB Insights

OCTOBER 10, 2018

Startups targeting retail and commercial banking have been emerging globally, spurred by favorable tech regulations, an uptick in mobile adoption, and shifting customer demographics. This year in the US, JP Morgan launched mobile banking app Finn and Goldman Sachs’ retail banking arm Marcus crossed 1.5M Incumbents Play Catch-Up.

Retail 78

Retail Cards Millennials Mobile 78

NCR

AUGUST 1, 2017

The rise of the Millennials is creating a revolution in the economy. Already present in retail , HR , and marketing , AI is finding its way in the world of banking. Fraud detection. Security is one of the main concerns of online banking, and automated systems are prone to hacking unless properly secured.

Big Data 111

Big Data Data Fraud System 111

PYMNTS

MAY 30, 2016

Online Checkout Conversion. We identified more than 40 different variables that contribute to checkout abandonment and then shopped at 650 online sites that account for more than 70 percent of eCommerce traffic to see how well merchants are doing. Global Fraud Attacks. Online Fraud Attack Rates Soar Since October.

Trends 100

Trends Retail Fraud Mobile 100