PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

FICO

APRIL 26, 2023

Home Blog FICO Survey: Do Customers Think Banks Are Fair to Scam Victims? According to the 2023 FICO Global Scams Survey , 51% of consumers worldwide believe their friends or family members have been victims of similar scams. More than 10% of these reports involved losses, which totaled A$96 million.

Survey 52

Survey Fraud Management Customer Experience 52

PYMNTS

NOVEMBER 19, 2020

The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. . Smith also said he is confident that AI can assist restaurants as they wage a never-ending fight against fraud. We need to make sure that everything we are doing is secure.”.

Boston 200

Boston Fraud Meeting Mobile 200

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

JUNE 13, 2019

Countering digital fraud is a lot like playing whack-a-mole: As soon as one fraudster is taken out, two more pop up where they’re least expected. The popularity of digital banking services has created ample opportunities for bad actors, leaving banks scrambling to protect themselves against the rising tide of fraud.

Fraud 128

Fraud Analytics New Jersey Data 128

PYMNTS

SEPTEMBER 25, 2019

Innovation can be a blanket term in the banking world. Is artificial intelligence (AI) for anti-money laundering (AML) compliance innovation? Much focus has been given to fundamentals like the payment technologies needed to support features from transactions on real-time payment rails to instant cross-border payments.

Innovation 171

Innovation System Compliance Payments 171

PYMNTS

OCTOBER 19, 2020

The following Deep Dive explores cross-border payments’ challenges, including time-consuming government inspections, lack of transparency and the potential for fraud. Sixty-one percent of treasury professionals in a recent survey said that the time involved in finding out why payments failed had been a drain on company resources.

Technology 193

Technology Payments Security Survey 193

PYMNTS

DECEMBER 31, 2019

Bottomline’s 2019 B2B Survey Payments Report finds that manual processing is the second-most pressing obstacle for treasury departments and the biggest challenge faced by small businesses. Sixty-five percent of surveyed small businesses considered manual payment generation to be the largest impediment to overcome, in fact.

Innovation 153

Innovation Payments Survey blockchain 153

PYMNTS

APRIL 21, 2017

Financial security software firm NICE Actimize is launching a new solution to combat financial fraud using cloud technology. The company is deploying machine learning technology to identify threats and automatically email managers to ensure financial service providers are protected and made aware of any instances of fraud.

Fraud 109

Fraud Payments Analytics Survey 109

FICO

NOVEMBER 16, 2022

Enterprise Fraud Solution Buyers Want More Agility, More Data. Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

NOVEMBER 12, 2018

Corporate decision-makers are seeing more choices in technology and services when it comes to the ways they pay suppliers, employees and business partners. However, these professionals have their own ideas about where corporate payments innovation should be headed. It’s important to note that only 55 professionals were surveyed.

Innovation 111

Innovation Payments Survey blockchain 111

PYMNTS

OCTOBER 8, 2020

The following Deep Dive explores how restaurants are using the latest dining and ordering technology to satisfy these requirements. A survey found that 62 percent of customers worry about fraud — such as pilfered payment details, account takeovers or fake reviews being left in their names — when interacting with QSRs.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. Last month, global payments solution SnapPay announced the rollout of facial recognition payment technology for North American merchants. The technology gives users greater convenience and security when shopping at mainstream retailers. Vein recognition?

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

MARCH 14, 2019

The two published their newest “ Treasury Perspectives ” survey this week, a report that polled corporate treasurers and finance executives about their plans and economic outlook. The 340 survey respondents, based mostly in North America and Europe, revealed their rising concerns over political gridlock in the U.S.

Fraud 115

Fraud Survey Taxes Regulation 115

PYMNTS

DECEMBER 30, 2016

Half of companies surveyed, however, are depending on outdated technologies and solutions to stay secure. But, Vigue added, 2017 will be a year of continued innovation in the technology that can prevent, detect and mitigate a corporate cyberattack. What technologies are emerging to combat threats in B2B payments? “As

Fraud 145

Fraud Security Survey Technology 145

FICO

SEPTEMBER 8, 2022

Payments Fraud in Asia Post Pandemic. Why consumers are moving to banks with the best fraud and scam prevention. Senior Consultant, Fraud and Financial Crime. The growth of real-time payments and fraud in Asia. The appeal of these banking innovations has also made it a honeypot for fraud. Saxon Shirley.

Fraud 52

Fraud Payments Survey Security 52

PYMNTS

DECEMBER 31, 2020

Like their cousins in banking, credit unions (CUs) long enjoyed a relaxed pace of technological change. Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. It was all on their timetable. Not anymore. CUs Are Going Next-Gen.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

PYMNTS

NOVEMBER 9, 2017

According to Kyriba and researchers at CFO Research , who surveyed 167 financial executives at companies with up to $5 billion in annual revenue, there is a clear winner in terms of what the board of directors is most concerned about in terms of CFO responsibilities: fraud. ” Their concerns aren’t baseless, either. .

Risk Management 107

Risk Management Fraud Management Survey 107

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” Software does flag some transactions that seem out of place, but technology is often behind crooks who are getting more sophisticated at making their charges look legitimate.” Why can’t companies stop this?

Fraud 98

Fraud Cards Analytics Mobile 98

PYMNTS

OCTOBER 30, 2018

Twenty percent of companies surveyed by PYMNTS said they dislike using checks for B2B payments because of fraud concerns, while another 18 percent said checks are too expensive. Yet, almost half of the businesses surveyed use checks to send or receive payments on a daily basis. Change is overdue, and most businesses know that.

Data 176

Data Payments Survey Innovation 176

FICO

MARCH 10, 2022

I’ve been writing recently about the results of our recent global consumer fraud survey. But like most things, it’s not as simple as it sounds, as large customer groups are likely to switch banks if they are dissatisfied with their response to a fraud management incident (more on that in a moment). What’s a bank to do?

Fraud 52

Fraud Survey Cards Customer Experience 52

PYMNTS

SEPTEMBER 19, 2017

According to Finastra and Celent, there are a several key factors at work driving corporate banks to shift their strategies: digitization and omnichannel platforms, FinTech innovation and transformation of legacy systems.

Innovation 108

Innovation Survey blockchain Lending 108

PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. This development comes as 68 percent of fraud experts report increases in cybercrime over the past year.”. And knowing what customers like is half the game.

Fraud 244

Fraud Survey Digital Banking Security 244

PYMNTS

FEBRUARY 19, 2020

PYMNTS’ recent Making Real-Time Payments a Reality: Rising Demand for Real-Time Payments report, a collaboration with Mastercard, found that two-thirds of corporate survey respondents said they are either “very” or “extremely” aware of real-time payments – and even more are interested in using the functionality.

Payments 287

Payments Fraud Survey Fintech 287

FICO

MARCH 30, 2023

Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud. Globally, APP fraud and related scams continue to be a problem for banks and their customers. Where Did My Cash Go?

Fraud 52

Fraud ATM South Carolina Management 52

PYMNTS

DECEMBER 3, 2019

They are trading the experience of sitting down in a booth or at a table for the convenience of having their meals arrive at their doors with mobile technology that provides access to a variety of menu items with a few taps in the digital age. The share of restaurants with in-house mobile ordering capabilities is 18 percent.

Innovation 130

Innovation Mobile Fraud Cards 130

PYMNTS

FEBRUARY 14, 2019

On the other hand, use of technologies like fuzzy logic and advanced AI are still relatively rare. percent of FIs have fuzzy logic technology, and 5.5 As use of learning technologies like these grows more ubiquitous, FIs are continuing to learn the business areas in which they can add the most value. Today, nearly 70.5

Fraud 173

Fraud Study System Innovation 173

PYMNTS

OCTOBER 18, 2018

In a press release , Mastercard said it is making the changes due to advancements in technology and security. Based on a survey in the U.S., The survey also found that more than half of respondents believe they are secure without signing the cards. Mastercard, the payments company, announced on Thursday (Oct.

Cards 218

Cards Survey Security Fraud 218

PYMNTS

OCTOBER 28, 2020

Digital payments are prone to chargeback fraud, for example, and financial institutions (FIs) often report difficulties and high costs when updating their legacy systems to accommodate instant payment systems. These large investments by FIs in new technologies are mere drops in the bucket compared to FinTechs’ investments, however.

Payments 219

Payments Compliance Fintech Innovation 219

Abrigo

SEPTEMBER 2, 2020

Technology can create efficiencies that allow them to reimagine customer interactions moving forward. Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. These findings are true among all generations surveyed.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

OCTOBER 17, 2016

Technology has the power to help a business rise up from the competition. From spend data analytics to cybersecurity detection, innovative tools in FinTech enable companies to gain visibility into the performance of their business. Small businesses, too, have an appetite for technology. 78% of U.S.

Technology 100

Technology Analytics Survey Data 100

PYMNTS

NOVEMBER 27, 2020

A recent survey found that 81 percent of business leaders expect real-time payments to dramatically change the business world, with 66 percent anticipating that they will eventually stop accepting cash or paper checks altogether. . The push for real-time payments is often stymied by challenges to its implementation, however.

Meeting 238

Meeting Fraud Survey Security 238

PYMNTS

JUNE 23, 2020

In today’s top news, former Wirecard CEO Markus Braun was arrested Monday night over the firm’s recent accounting fraud scandal, and Airbnb’s CEO is again mulling a potential initial public offering (IPO). NEW DATA: How Credit Unions Are Innovating To Help Micro Businesses. Plus, Amazon’s Big Style Sale runs this week.

Payments 159

Payments Survey Innovation Fraud 159

PYMNTS

FEBRUARY 3, 2020

Such transparency between buyers and sellers allows the economy to quickly grow — but also presents fraud and security challenges. More sophisticated fraud detection systems force cybercriminals to rely on more subtle attacks, such as building false identities that appear real until money changes hands. The static verification problem.

Security 132

Security Fraud Tools Online 132

PYMNTS

AUGUST 20, 2020

Seventy percent of SMBs are adding new digital capabilities or enhancing existing ones to continue their operations, but firms often require financing to implement these innovations. One of the most pressing issues plaguing SMB lenders is the risk of fraud. Fraud targeting SMB lenders has increased by 7.3 SMB Lending Risks.

Fintech 177

Fintech Fraud Lending Regulation 177

PYMNTS

SEPTEMBER 24, 2020

These considerations are especially important during the ongoing coronavirus pandemic as the wave of legitimate customers now doing their banking online has prompted a corresponding spike in fraud. Companies are reexamining how they can use cloud technologies to comply with changing security standards as digital banking volumes expand.

Compliance 151

Compliance Fraud Regulation Security 151