BankNXT

MAY 9, 2017

Frictionless finance with fintech on BankNXT. What's the difference between Chinese and American internet giants? Chris Skinner takes a look, and focuses on Alibaba and its mobile app ecosystem.

Fintech 68

Fintech Mobile User Experience UX 68

Gonzobanker

JULY 20, 2022

Manage execution and especially vendor performance as new releases and features come online. The product manager should uncover these capabilities, make recommendations to management, and help raise awareness for the potential business benefits of bringing these features online. The post Who Owns Digital?

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

SEPTEMBER 18, 2020

And within FinTech, that most incandescent of sectors, things might look a bit, well, frothy. The online-only bank lets customers deposit and save money on its platform and spend using a no-fee debit card. Perhaps “overly optimistic” might be the mindset that marks private markets.

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Los Angeles UX Cards FDIC 140

Fintech Labs Insights

SEPTEMBER 23, 2015

Save your spot and join us in San Francisco October 6 and 7 for the premier event for fintech developers, engineers, and CTOs. Leading technology companies will showcase their latest tools, APIs, and case studies to help fintech developers optimize their innovations. Many themes remain front and center after a year.

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UX San Francisco Case Study blockchain 12

PYMNTS

NOVEMBER 18, 2016

Growth in FinTech activity specifically has resulted in the arrival of many startups that are serving as a catalyst for innovation throughout the country. Atsora is another notable Poland-based FinTech startup that is aiming to help financial services organizations communicate more effectively with customers.

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UX Google Innovation Meeting 100

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. That’s especially a challenge for legacy FIs as digital transactions and the online economy continue to take root. What Big Tech Needs to Do. Build or buy?

Digital Banking 160

Digital Banking UX Online Innovation 160

Fintech Labs Insights

SEPTEMBER 17, 2015

Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. Product distribution strategy: Through financial institutions, through other fintech companies and platforms. ” Presenting Adam Dolby (VP, Bus. HQ: Palo Alto, CA & Oslo, Norway. Founded: 2007.

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UX Security CA User Experience 12

Fintech Labs Insights

NOVEMBER 8, 2016

But it was practically a digital no-show for more than a decade, offering just a minimum level of functionality online. The post Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One appeared first on Finovate. As recently as 2010 they were the last major bank to launch a native mobile banking app.

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UX Capital Mobile User Experience 17

Fintech Labs Insights

JUNE 17, 2021

Notes : *FAB score = Fintech Attention Barometer , a proprietary measure calculated by Fintech Labs. First Look at Brex, Fintech’s Youngest Unicorn. Security UX: Suspicious Activity Feedback Loop. Source: FintechLabs, Crunchbase, SEMrush, SimilarWeb; 16 June 2021. Twitter : 8,680 followers. Rating: 4.6 (62

Cards 15

Cards Utah Online Austin 15

Fintech Labs Insights

JUNE 17, 2021

Notes : *FAB score = Fintech Attention Barometer , a proprietary measure calculated by Fintech Labs. First Look at Brex, Fintech’s Youngest Unicorn. Security UX: Suspicious Activity Feedback Loop. Source: FintechLabs, Crunchbase, SEMrush, SimilarWeb; 16 June 2021. Twitter : 8,680 followers. Rating: 4.6 (62

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Cards Utah Online Austin 15

BankNXT

APRIL 20, 2016

Eric Moeller highlights seven useful tips for fintech startups that should make switching bank accounts a more attractive proposition for consumers. 7 ideas fintech startups can use to win consumers on BankNXT.

Fintech 40

Fintech User Experience UX Online 40

BankNXT

SEPTEMBER 26, 2016

Baking the ‘pleasure of progress’ into fintech savings apps on BankNXT. Good financial habits come down to one thing, says Jessica Ellerm, and that's motivation. Can we have a savings app to help us along the way?

Fintech 40

Fintech US UX Online 40

Fintech Labs Insights

JULY 20, 2022

Do an annual UX audit with real customers; then communicate about shortcomings and fixes : Find out what the irritation points are in your digital banking. Online Digital Banks for Small Businesses (SMB) July 2022. The 318 Fintech Unicorns of the 21st Century (July 2022). Night and day in terms of net promoter.

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UX Digital Banking Examples Conference 15

Insights on Business

NOVEMBER 28, 2018

For example, online banking and customer portals allow clients to access services without visiting a physical location or even talking to a person. This means that the application developer can focus on the target user and build the UX that drives customer satisfaction without worrying about the underlying analytics and data.

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Risk Management Innovation Management Resources 102

FICO

JANUARY 11, 2022

With increased competition from challengers and Fintechs, financial institutions need to approach digital transformation as an opportunity to build something fundamentally new. Small UX improvements (like real-time address lookup) can have a big impact on customer experience. An incorrect customer address poses ?little

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

Celent Banking

MAY 5, 2017

In late 2014, a systems upgrade lead to a number of glitches , including bill payment going down, online banking being inaccessible, and the safe-to-spend feature showing incorrect balances. Simple, for example, has had its share of technical issues over the past couple of years. Some accounts were locked for more than 24 hours.

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UX Technology Groups US 125

PYMNTS

NOVEMBER 25, 2019

Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade. Google’s expertise is in UX design,” he noted. “By The tension between FinTechs and FIs is real, as PYMNTS data shows. Banking services could be decoupled from banks.”.

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Google Fintech Payments Apple 272

Fintech Labs Insights

JUNE 23, 2016

FinDEVr is the only conference focused on the technology side of fintech. Showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we help CTOs, developers, software architects, UX designers, engineers, product managers and other technologists create the next wave of fintech innovation.

UX 15

UX Case Study California Conference 15

Fintech Labs Insights

MARCH 23, 2017

Our second developers conference in New York was a great opportunity to take a look at some of the technologies that continue to drive fintech innovation forward. BlueMetal for its virtual agents, natural language processing, and conversational UX that transforms the nature of customer engagement in financial services.

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New York User Experience UX Conference 25

BankNXT

JANUARY 8, 2018

Benedict Shegog reveals the 11 fintech brands that deserve recognition for 2017 in this 11FS 'best of' fintech roundup. 11FS Pulse ‘best of 2017’ awards on BankNXT.

Branding 49

Branding Fintech User Experience UX 49

Fintech Labs Insights

MAY 25, 2016

FinDEVr is the only conference focused on the technology side of fintech. Showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we help CTOs, developers, software architects, UX designers, engineers, product managers and other technologists create the next wave of fintech innovation.

UX 15

UX Case Study Leadership California 15

BankNXT

OCTOBER 11, 2017

The 11:FS Pulse team trawls through bank and fintech apps, sorting the good from the bad. This week, mobile banking features, by Benedict Shegog. Top 11 mobile banking features your customer will love on BankNXT.

Mobile 78

Mobile Fintech User Experience UX 78

Fintech Labs Insights

MAY 24, 2017

Join Trulioo VP of Growth Anatoly Kvitnitsky and Mike Kim, Strategic Accounts Partnership as they host our FinDEVr London roundtable discussion, “AML, KYC, OMG: How to manage compliance with a smaller team and a better UX. Trulioo’s roundtable takes place on Monday, 12 June on Day One of our developer’s conference.

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Compliance UX User Experience Fraud 21

Fintech Labs Insights

JANUARY 24, 2017

With the surge of fintech innovation in Europe and the first FinDEVr London speaker deadline just days away, we’re receiving applications from dozens of awesome organizations. If you’re working on solutions for the fintech, finance and banking industries, the upcoming FinDEVr London is for you. Interested in joining the fray?

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UX Case Study Leadership Innovation 12

Fintech Labs Insights

MARCH 28, 2017

It’s not every day there’s an opportunity for a fintech developer to share how they’re innovating from stage, which is why we created FinDEVr. If you’re working on solutions for the fintech, finance and banking industries, the upcoming FinDEVr London on June 12 & 13 is for you. Today is the day. findevr.com/presenterpdf.

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UX Case Study Innovation Fintech 12

Fintech Labs Insights

JULY 12, 2016

With 38 deals reported – one shy of the weekly record – fintech companies raised $303 million worldwide the first week of June. Fintech deals by size from May 28 to 3 June, 2016: Partners Life. Online insurance. Micro-payments for online content. Online asset lending. Latest round: $134.5 Total raised: $134.5

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New York City Company Fintech San Francisco 12

BankNXT

JANUARY 10, 2018

Tom Evans and James Safford explain the concept of anticipatory design and how it applies to the world of financial services, using fintech startup use cases to illustrate its effectiveness. Anticipatory design in financial services on BankNXT.

Fintech 44

Fintech User Experience UX Online 44

Fintech Labs Insights

JANUARY 31, 2017

Moje ING merges real customer needs, best UX, technology and business appetite for sales to offer the best online banking experience. He leads teams responsible for web development and online and mobile banking. Offers a new, unified, seamless experience regardless of the interaction channel. Why it’s great. Presenters.

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UX Customer Experience Mobile Online 12

Fintech Labs Insights

MAY 16, 2017

Less than a month after announcing its new $105 million SoFi Prime Income Fund to help raise funds to issue loans, online lending innovator SoFi is making headlines again with the launch of SoFi Wealth. Clients can access their accounts online, as well as via the SoFi Wealth app. Originally published at FinDEVr.com.

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Management San Francisco New York UX 19

Fintech Labs Insights

JANUARY 10, 2017

It’s not every day there’s an opportunity for a fintech developer to share how they’re innovating from stage. FinDEVr is the only event that brings together the people behind fintech: the developers, CTOs, VPs of engineering, software engineers and architects, UX designers and programmers creating financial innovations, not just selling them.

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New York UX Case Study Innovation 12

Fintech Labs Insights

FEBRUARY 17, 2015

Over the years I''ve rarely been impressed with the confirmation pages displayed after a user takes an action, especially completing an online loan or product application. Account opening UX Website Usability & Design' Notice the things they do right: 1. Have a real person say the "thanks" 5. Upsell messages 7. Security assurances 8.

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UX Examples Policies Online 12

Fintech Labs Insights

MARCH 3, 2016

Finovate Debuts: Innofis Enhances the UX for Banks and Customers. On FinDEVr.com: PayStand to Power New Online Payments Service from ONE UP. On Finovate.com: Expensify Leverages Uber Partnership to Create the Lazy Man’s Expense Report. Prosper Appoints USAA Exec as New CFO.

UX 12

UX New York Online Management 12

BankNXT

JUNE 6, 2016

Collaboration between fintech specialists and banks is set to become the primary engine of innovation (and gamification), says Daoud Fakhri. Barclays on quest to gamify digital banking on BankNXT.

Digital Banking 40

Digital Banking Fintech Innovation UX 40

Fintech Labs Insights

AUGUST 31, 2016

desktop online banking) was primarily about porting paper-based statements into an online format. Many customers have been happily using desktop online banking for a decade or more. But to minimize initial pushback and work out any UX hiccups, grandfathering the old app could provide some breathing room.

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Mobile UX Seattle Online 22

FICO

FEBRUARY 12, 2023

Small UX improvements (like real-time address lookup) can have a big impact on customer experience. Watch FICO's Darryl Knopp and Alex Johnson , Director of Fintech Research at Cornerstone Advisors, discuss digital transformation in fintech and banking based on their ebook "11 Commandments of Digital Banking."

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Digital Banking eBook Analytics Customer Experience 52

Fintech Labs Insights

OCTOBER 5, 2016

And there is a huge button at the bottom to check out the transaction online (not that you’d really need to). But after clicking through the email, the user experience (UX) gets a bit gummed up. It’s personalized, and clearly shows the date, credited amount and merchant name (including hyperlink to Netflix).

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Cards UX User Experience ATM 16

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores. NPS scores range from -100 to […].

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Innovation Mobile Study Survey 210