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Bitcoin Joins American Express and PayPal on 2017 List of Social Media Darlings

Bank Innovation

American Express is the “most-loved” financial service on social media in 2017, according to a recent report, followed by PayPal, Vanguard and bitcoin. NetBase examined 55 brands across sectors including banking, credit cards, investment banking, payment services, insurance, online lenders and crypto.

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BMO Harris Bank’s Rocky Rollout of Online, Mobile Upgrades Riles Customers

Bank Innovation

BMO Harris Bank is having technical difficulty with the rollout of its new mobile banking app, which is part of a digital revamp of Bank of Montreal’s U.S. A January 16 tweet announcing “new digital enhancements to online and mobile banking” was followed by a slew of customer complaints that spilled over into subsequent […].

Online 170
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5 Financial Services Bots Launched at Facebook F8

Bank Innovation

The 100,000 chatbot-strong platform Facebook Messenger gained a few new friends yesterday, during the social media giant’s F8 Developer conference. The Messenger platform has become the prime landing space for all kinds of bots, from restaurants to fintech. The platform currently has about 1.2

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Fintech Deals to Watch: Back to School

Gonzobanker

Most fintech companies are fine, but they’ve stopped blowing off econ class for mimosa brunches. Especially in fintech, which had the roughest semester last spring. Thankfully, there was still a smartphone and social media to commiserate. Banks Bought More Fintechs (Until Sum mer Break Started!). Sam & Chris.

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The Best Online Banks Right Now

Bank Innovation

Keeping your money in a bank is common sense at this point, but online banking is – unfortunately – not something many people have grown accustomed to, yet. There are many benefits to explore in this area, and it’s not a bad idea to check out what some online banking services can do for you […].

Online 253
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TRENDING: Is Sharing Cybercrime Data Key To Fighting Fraud?

PYMNTS

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Elsewhere in the space, FIs are seemingly more focused on social media integrations. Around The Digital Banking World. About the Tracker.

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Deep Dive: Strategizing Transparent, Holistic Digital Banking Transformations

PYMNTS

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.