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The BaaS Gold Rush is On

Gonzobanker

In this emerging landscape, financial institutions, often community banks, frequently “rent” their charter to financial technology firms (fintechs) that serve a specific consumer group as a means to grow non-interest income. While customer relationships are being redefined by fintechs, there will always be a place for community banking.

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Is a Zombie Core Eating Your Bank’s Brain?

Gonzobanker

Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. Fintechs looking to increase their market will invest their R&D dollars in integrating to core solutions with vibrant, growing client bases. No New Partners. Pacific | 2 p.m.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

A successful digital product manager knows how to bring order to the chaos of digital transformation. Conduct formal “competitive shops” of other financial institutions’ digital offerings and features, including national banks, challenger banks, fintechs, and peers. The post Who Owns Digital?

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Lost in translation – how to talk to a robot

BankNXT

Lost in translation – how to talk to a robot on BankNXT. Michael Weinreich discusses the power and potential of the chatbot in customer service interaction, making sure robots don't turn into "transaction monsters".

How To 44
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The 2022 GonzoBanker Awards

Gonzobanker

In 2021, there were more than 120 fintech IPOs in the U.S., 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Acquisition of the Year: Bank Acquiring a Fintech. Acquisition of the Year: Fintech Acquiring a Bank. Now THAT is how it’s done.

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Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One

Fintech Labs Insights

After swiping through it and logging in via TouchID the app displayed a chart showing how much my bill had increased last month ( screenshot 2 ). If not, the bank provided instructions on how to dispute the charge ( screenshot 3 ). And I was asked whether I was OK with the charge or not ( bottom of screenshot 2 )?

UX 17
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What’s Fueling Poland’s Tech Growth Engine?

PYMNTS

Growth in FinTech activity specifically has resulted in the arrival of many startups that are serving as a catalyst for innovation throughout the country. Atsora is another notable Poland-based FinTech startup that is aiming to help financial services organizations communicate more effectively with customers.

UX 100