Sat.Jul 31, 2021 - Fri.Aug 06, 2021

article thumbnail

Federal Reserve Extends FedNow Service Comment Period

Perficient

Do blog readers like to have their opinions heard? For those that do, the Federal Reserve Board has announced it will extend, until September 9, 2021, the comment period for its proposal to govern funds transfers over the Federal Reserve Banks’ FedNow Service. The FedNow Service is a new 24x7x365 service that will support instant payments in the United States and is expected to be available in 2023.

DC 309
article thumbnail

How to make empathy part of UK banks’ digital skillset

Accenture

In this short series of blogs I’m exploring how the behaviour of UK financial services customers has changed amid the pandemic. In the first two posts, I drew on the UK findings of our Banking Consumer Study: Making digital more human to examine how COVID-19 has affected the shift to digital banking services across different…. The post How to make empathy part of UK banks’ digital skillset appeared first on Accenture Banking Blog.

How To 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Community Bank Outlook: Challenges and Opportunities in 2021 and Beyond

Abrigo

How can community financial institutions thrive in 2021? Community banks provide unique and important banking services for their customers, but they also face significant obstacles. Would you like other articles like this in your inbox? Takeaway 1 Community banks play an important role in the economy and their communities, but they face significant obstacles.

article thumbnail

Rebeca Romero Rainey: Engaging with talent

Independent Banker

Photo by Robert Severi. The people we employ embody our banks, and the personal relationships our teams forge with our customers make us unique in the industry and keep our customers returning. COVID-19 was an experiment in forced change, and now that we’re transitioning into a new norm, we’re grappling with what’s next. We know we cannot just backtrack to where we were in early 2020; we need to develop a new, post-pandemic mindset.

article thumbnail

Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

article thumbnail

4 Marketing Tips for Launching Your New Digital Banking Solution

Jack Henry

Your organization’s tech team is busy implementing a new digital banking feature that’s going to be a huge benefit to your accountholders. Congratulations! Now it’s time to plan on how you’ll introduce the new solution to your accountholders, explain how it works, and drive enrollments.

More Trending

article thumbnail

Top Challenges and Hot Topics: Key Considerations for Today’s BSA/AML Professionals

Abrigo

Survey: Top Challenges and Trends for BSA/AML Professionals Abrigo's 2021 FinCrime survey benchmarks obstacles and trends for BSA/AML and fraud professionals. Want to see more results from the 2021 FinCrime Survey? Register for the webinar: Register Now. Takeaway 1 Managing false positives and keeping up-to-date on regulatory changes continue to be a challenge for financial institutions.

Fraud 195
article thumbnail

Finalists announced for Bank Customer Experience Summit Awards

ATM Marketplace

The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run from Sept. 13 to 15.

article thumbnail

Preparation: The Overlooked Key to CRA Success

ABA Community Banking

The investment of time and effort on the front end of a CRA cycle can yield notable benefits. The post Preparation: The Overlooked Key to CRA Success appeared first on ABA Banking Journal.

article thumbnail

Market Commentary: Week of August 2, 2021

SWBC's LenderHub

Last Week. The highlight of the week was the July FOMC meeting and announcement. Importantly, there was some language change that acknowledged the continued progress made by the economy and that they are now actively looking at the data to decide when to begin tapering.

Marketing 148
article thumbnail

The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

article thumbnail

BIS proposes cross-border payment solution

BankInovation

The Bank for International Settlements (BIS) released a proposal this week that aims to break down obstacles to international payments presented by technology differences. Until now, instant transactions made from a sender in one country to a recipient in another have been plagued by tech challenges. While Instant Payment Systems (IPS) like Zelle and Venmo […].

article thumbnail

Goldman Sachs raises pay for junior bankers after 100-hour week complaints

TheGuardian

Increases are thought to apply to three most junior positions across investment bank Goldman Sachs is increasing pay for its junior bankers, months after graduates raised concerns over “inhumane” working conditions and 100-hour weeks. The Guardian understands that the salary increases apply to the three most junior positions across the investment bank, with first-year analysts – who previously received about £50,000 in base pay – set to see their pay rise to $110,000 (£79,000) before bonuses.

US 98
article thumbnail

Bank Partnerships Improve America’s Financial Education Report Card

ABA Community Banking

As kids head back to school, banks across the United States will deploy their resources, reach and expertise to provide the next generation, particularly those in underserved communities, with the financial education they need. The post Bank Partnerships Improve America’s Financial Education Report Card appeared first on ABA Banking Journal.

Report 122
article thumbnail

2 tips for designing a customer-centric ATM UI

ATM Marketplace

If you want to have an effective ATM UI, here are two tips for success.

ATM 144
article thumbnail

Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

article thumbnail

Chilean fintech looks for slice of giant money transfers market

BankInovation

Chilean fintech Global66 is tapping into the vast pool of remittances and money transfers sloshing around Latin America, hoping a new wave of products will give it an edge over a hoard of competitors. The start-up that employs 200 people in eight different countries plans to use its latest funding round to promote a new […].

Fintech 98
article thumbnail

UK finance giants plan to buy out fossil fuel plants in order to shut them

TheGuardian

Climate campaigners say HSBC’s involvement is ‘cynical’ attempt to distract from investments in coal power A group of the UK’s biggest financial institutions plan to hasten the phasing out of coal power in Asia by buying out fossil fuel plants in order to shut them down within 15 years. Finance companies including lenders HSBC , Citi and BlackRock Real Assets together with UK insurer Prudential are working with the Asian Development Bank on the plans, according to a report by Reuters.

Groups 97
article thumbnail

Customers Want Human-Digital Service Balance, Survey Says

Banking Exchange

Traditional banking products are “out”, according to tech company Temenos Retail Banking Financial Trends Feature Human Resources Customers Performance Feature3 Covid19 Branch Technology/ATMs Financial Research.

Survey 78
article thumbnail

NY Department of Financial Services announces initiative to collect and publish diversity data

CFPB Monitor

To further its ongoing diversity, equity, and inclusion (DEI) efforts, the New York State Department of Financial Services (DFS) announced an initiative to collect and publish diversity data on the demographic makeup of NY-regulated financial institution’s boards and senior management teams. In its July 29 th business industry letter , DFS emphasized that transparency around this data will help measure progress toward DEI goals, allow firms to assess where they stand relative to their peers, an

Data 78
article thumbnail

2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

article thumbnail

Wells Fargo asks developers to update to new API

BankInovation

Wells Fargo is asking those who connect via its API to migrate from its token-based API to the OAuth 2 API, which adds “an additional layer of security by requiring a digital certificate,” Wells Fargo said in an alert sent to developers today. Those using Wells Fargo’s API have until Oct. 31, when the token […].

article thumbnail

Banks failing to properly help victims of fraud, says Which?

TheGuardian

Survey found customers who had been victims of scams often struggled to contact their bank The UK’s biggest banks are failing to properly help fraud victims , leaving them “feeling abandoned at a time of crisis and exposed to future scams”, the consumer group Which? has claimed. Which? found that customers often struggled to contact their bank after they had been a victim of a scam, including one HSBC customer who waited a total of seven hours on hold and racked up a £50 phone bill.

Fraud 93
article thumbnail

Accelerated: Teslar and Bank of Zachary

William Mills

We're back with a new episode of Accelerated, a podcast series that gives a behind-the-scenes look at how fintech-banking deals are made and why they’re important.

Fintech 95
article thumbnail

Maine amends Consumer Credit Code to target loans made using bank partnership model

CFPB Monitor

Maine has amended its Consumer Credit Code to target loans made using a bank partnership model. The amendments include an anti-evasion provision under which a purported agent or service provider is deemed a “lender” subject to Title 9-A, Article 2 of Maine Revised Statutes. Article 2 contains a licensing requirement and rate and fee limits for consumer loans.

Maine 78
article thumbnail

Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

article thumbnail

Salesforce to acquire RPA vendor Servicetrace

BankInovation

Cloud-based software company Salesforce announced this week it will acquire robotic process automation (RPA) provider Servicetrace in a move that will boost Salesforce’s function-specific offerings, especially with regard to finance. The German RPA provider will become part of Salesforce-owned MuleSoft, which offers API management and other integration solutions.

article thumbnail

Central Bank Digital Currencies Could Threaten Financial Stability and Privacy

Banking Exchange

Academics argue that universal digital dollars could threaten financial stability and privacy Risk Management Technology People Feature3 Feature Financial Trends Blockchain Bitcoin Cryptocurrency.

article thumbnail

Three Quick Tips for Delighting Your Account Holders

SWBC's LenderHub

There is a somewhat dated adage in business that it costs five times more to acquire a new customer than it does to retain an existing one. However, in focusing on this data point, many financial institutions lose sight of something even more important—connecting with account holders, creating positive experiences with your brand, and delivering value.

article thumbnail

This week’s podcast: The CFPB’s Summer 2021 Supervisory Highlights: A close look at student loan issues

CFPB Monitor

We look at the practices found to be unlawful by CFPB examiners. In addition to “as low as” rate advertising by providers of private student loans that did not disclose rates were dependent on borrower creditworthiness, we discuss servicer practices involving: providing inaccurate information about eligibility for the Public Service Loan Forgiveness program, automatic placement in a natural disaster forbearance, failing to waive or refund overcharges imposed after servicing transfers of loans o

Groups 78
article thumbnail

Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.