Sat.Jul 11, 2020 - Fri.Jul 17, 2020

How To Drive Success In A Digital 3.0 World

PYMNTS

In 1946, the then-61 members of the World Health Organization (WHO) saw the need for a consistent yet comprehensive definition of “health.”

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More merchants lean on payment-link tech during the coronavirus pandemic

Payments Source

Businesses affected by the pandemic are accepting online and touchless in-person payments from consumers with the help of technologies developed originally for B2B invoicing and payments. Acquirers Online payments Digital payments Retailers Coronavirus

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AI will augment, not destroy humanity

Chris Skinner

I’ve spent years talking about Artificial Intelligence (AI). Source: Europa Bearing in mind that we always talk about AI in the context of the Turing Test – a test that Alan Turing created back in 1950 – it’s not surprising.

COVID-19 recovery forces transit systems to accelerate contactless

Mobile Payments Today

Public transit systems are speeding up their efforts to promote contactless travel as the COVID-19 pandemic has devastated ridership and revenue on many of these systems

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The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Future-proofing the branch network beyond COVID-19

Accenture

In the first six months of 2020, the global COVID-19 crisis rapidly accelerated the evolution of the branch-network footprint. It’s time now for banks to consider future-proofing their networks for a post-pandemic world. Both the role and shape of branches are changing rapidly.

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Digital Banking for the Poor

Chris Skinner

I have a few friends around the world that I pick up on, and The World Bank and CGAP are amongst that crew.

Retail Recalibration: The need for agile and flexible payment solutions

Mobile Payments Today

As the COVID-19 pandemic has rapidly changed the e-commerce landscape, online sellers need to make sure they are offering a wide range of payment options that cater to the needs of their customers

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Why Digital Deposit Marketing Should Get More of Your Resources

Banker to Banker

In the last quarter, the money market world has changed, which has important implications for banks. Not only is it less competition, but the influence that money market funds have on banks is substantial, and so it means less pressure on rates.

The Payments Industry Was Ready

PYMNTS

“Sustained business success is dependent on business readiness to adapt to the changes in the market conditions, including the evolving needs of customers.”. Most people are utterly stunned and surprised by sudden disruptions like COVID-19. Others know that pandemics and crises come and go.

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

Things worth reading: 13th July 2020

Chris Skinner

Coronavirus-driven shift to digital remittances a boon for fintechs

Payments Source

The growth in remittance providers' digital customer sign-ups has accelerated as the U.S. went into a nationwide lockdown in the middle of March, and has continued through the summer despite store reopenings that could pull customers back to their old habits of paying in person.

Five examples of open data as a force for good during COVID-19

Accenture

In my last post, I talked about why open data has a pivotal role to play in the unprecedented times COVID-19 has brought upon us. Now I want to highlight some of the ways it has already been a force for good. Given the power of open data technologies and the speed at which fintech….

How One Startup Is Reinventing Travel Insurance For The Post-Pandemic World

PYMNTS

Admittedly, it might seem like a strange time to be launching an innovative travel insurance product given how much the tourism industry has contracted in the wake of the global pandemic.

Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

What you really, really want is money (that’s what I want)

Chris Skinner

I’ve written quite a few times about how economies work and the role of money as power. In particular, money is not just power but status, and leads to attractiveness, and the ability to get someone above your league in looks.

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An Early Warning For Bank Multifamily Rent Trends

Banker to Banker

One of the most underappreciated commercial real estate trends in banking is the remarkable stability of multifamily rents during this pandemic. As of last week, according to the National Multifamily Housing Council (NMHC), 77.4% of renters in an 11.4

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5 ways coronavirus has forever changed cash

Payments Source

The coronavirus pandemic has cast a shadow over the use of cash, which is often perceived as dirty because it frequently changes hands and is almost never washed. Contactless payments Digital payments Point-of-sale Coronavirus Cash

How Retailers Are Cashing In On A US Coin Shortage

PYMNTS

As the United States experiences a coin shortage due to the pandemic, some brick-and-mortar retailers are forcing consumers to tell cashiers to “keep the change.”. Kroger is the largest chain so far to do so, temporarily refusing to give coins out as change.

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Marketing-Led Post-COVID-19 Growth Strategies

Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities. Most have already sustained massive damage, and we still have yet to see the scope of impact of the global pandemic that has upended the globe. Any return to normalcy may seem far-off, but sales and marketing are on the front lines of restarting the economy. When the dust settles, we have a responsibility to turn our shock and grief into fierce determination, and lead the charge of responsible, strategic, sustainable future growth. However, there’s no team better suited to lead that charge than the marketing department. Marketers are uniquely positioned to provide creative solutions to aid their organization in times of change and chart a course for navigating success.

The Finanser’s Week: 6th July 2020 – 12th July 2020

Chris Skinner

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Winners & losers of COVID-19 consumer spending shifts in Europe

Accenture

The COVID-19 pandemic has presented the global economy with challenges and changes not seen in generations. Payments providers in Europe need to navigate the operational and financial hurdles the virus presents while also rapidly addressing the needs of the workforce, customers and partners.

To avoid bias, fintechs must address diversity from the start

Payments Source

The best intentioned efforts to bridge racial or gender gaps, or to create a more inclusive market for a financial project, will likely fail unless there’s careful attention paid to a lack of diversity at the onset. Diversity and equality Fintech Artificial intelligence Blockchain Digital payments

Why The Best Fraud Defenses Need Artificial And Human Intelligence

PYMNTS

There’s an old saying that sunlight is the best disinfectant. Shedding some light on just what the bad guys want — and why and how they are angling to get it — means that the financial services ecosystem can effectively head them off at the pass.

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How ZoomInfo Helps Overcome the Top Pain Points of Inside Sales

Recent digital transformation has shifted the B2B landscape by ushering in the era of buyer empowerment. With more access to user reviews, analyst opinion, and industry research, decision-makers are more informed than ever while navigating what is now known as the “buyer’s journey.”

Things worth reading: 17th July 2020

Chris Skinner

Things we’re reading today include … Are banks really going to revert to type and let struggling borrowers lose their homes? |

An economic system with growing gaps and an upside-down model

Daily Fintech

Efi Pylarinou is the founder of Efi Pylarinou Advisory and a Fintech/Blockchain influencer – No.3 influencer in the finance sector by Refinitiv Global Social Media 2019. The interaction of Humans and Machines is becoming more core to my focus.

Pay-at-the-pump apps have a rare opportunity — if gas stations bother to fix them

Payments Source

The coronavirus pandemic has generated more interest in pay-at-the-pump apps, a growing segment of the payments industry that may not have grown fast enough to be ready for the sudden surge of interest in contactless payments.

Visa On The Role of ‘Super Apps’ In Driving Emerging Market Growth

PYMNTS

“Careem” is an Arabic word meaning, in part, “noble, admirable and praiseworthy.”. In the case of Dubai-based ride-hailing and delivery platform Careem and its efforts to modernize payments in the Middle East North Africa (MENA) region, add “timely” to the list.

Marketing Ops: The New Revenue Hero

As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers. In particular, the evolution of the Marketing Operations (Ops) role has created a new standard in marketing and has become a vital component of an organization’s success.