April, 2023

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3 Tips to Head Off a Digital Banking Conversion Nightmare

Gonzobanker

Ticking these best practice boxes will help keep the monsters at bay on conversion day. It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest.

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Americans value trust above all in payment options

Accenture

There’s a lot of buzz about next-gen payments rails globally, but where does North America stand when it comes to adopting these new options? Accenture’s recent consumer payments research—which you’ll find in our report, Payments gets personal: strategies to stay relevant—revealed that North Americans have a clear preference for payment methods they trust, from providers… The post Americans value trust above all in payment options appeared first on Accenture Banking Blog.

Payments 486
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Same-day ACH payments soar

Payments Dive

The dollar value of same-day ACH payments nearly doubled in the first quarter as the volume increased 20.7%, Nacha said this week in a quarterly update.

Payments 545
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Taking a closer look at video banking

ATM Marketplace

Video banking is a now a multi-billion dollar industry. Where's it headed? ATM Marketplace takes a closer look.

Video 132
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The Executive Guide to Generative AI

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

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RBI’s Repo Rate Hike: How To Reduce Home Loan Tenure?

BankBazaar

It’s been a crazy year with Home Loans. As the RBI pumped the repo rate up from 4.0 to 6.5. Home Loans became costlier at a pace not seen in years. Voluntary EMI hikes are a great way to reduce Home Loan tenure and get out of debt faster. Read on to know more! Consider someone who may have borrowed at the rock bottom rate of 6.50 last year. With a 2.5 percentage points increase taking their rate to 9.00, their per-lakh EMI on a 20-year loan would rise from ₹746 to ₹900 – a 20% leap within a year

How To 148

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To Hub or Not to Hub: Are Payment Hubs a Good Idea for Financial Institutions?

Gonzobanker

The banking industry has been trying to define digital transformation for the past decade. The thing that everyone seems to have finally agreed on is that digital transformation is a journey – a phased approach focused on continuous improvement across various systems. This article defines the critical nature of payment systems along a financial institution’s transformation journey and explores when a payment hub makes sense as a solution to an oft-fragmented collection of systems for processing

Payments 133
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5 ways to reignite customer relationships for growth

Accenture

Banking has been blasted by the winds of change in 2023. If you think we’re not in Kansas anymore, you’re not alone. The industry right now has a surprising amount in common with some of the most iconic characters from The Wonderful Wizard of Oz, the famous L. Frank Baum story published in 1900 and… The post 5 ways to reignite customer relationships for growth appeared first on Accenture Banking Blog.

Kansas 394
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Fed study highlights growth in card, ACH payments

Payments Dive

Card, ACH and check payment values climbed from 2018 to 2021, as cash was left behind, according to the Federal Reserve’s noncash payments study.

Payments 487
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Experts define challenges, growth factors in bitcoin ATM market

ATM Marketplace

What's driving the bitcoin ATM market? There are several factors to consider including security and accessibility. However, there are also issues holding it back. Let's take a look at both.

ATM 131
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8 Sins of a Manual Reconciliation

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Business operations are getting increasingly complex, shareholders are demanding more, and your auditors are breathing down your neck like never before. In this high-pressure environment, it’s important to remember that reconciliation activity is your last line of defense against financial fraud and errors. Insisting on a manual process to handle month-end reconciliations is a risky endeavor that places an undue burden on your accounting team.

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Cash Or Credit Card For Your Travels Abroad?

BankBazaar

B ig wad of cash or a sl eek Credit Card ? Let’s help you figure out the pros and cons of both when travelling abroad , along with a few pro tips on using Credit Card s overseas. Business or leisure? You do not have to state the purpose of your visit to us, but we know for sure that you are going to spend when in a foreign country. Handling finances could be as daunting as figuring out the many nuances of a new country.

Cards 148
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CFPB releases policy statement defining abusive acts or practices

CFPB Monitor

In the CFPB’s second attempt to define “abusive” acts or practices, the first being guidance rescinded a year after it was given in 2020, the CFPB has issued a new policy statement in which it turns to statutory analysis and past enforcement actions to provide a framework for determining what constitutes abusive conduct. .

Policies 148
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The challenges of measuring financial conditions

BankUnderground

Natalie Burr The challenge of measuring financial conditions Imagine you were tasked with thinking about how financial conditions have changed over a policy tightening cycle. Different economists would come to very different conclusions, and none would necessarily be wrong. Why? Because measuring financial conditions is challenging – for a variety of reasons.

Policies 122
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Virgin Media restores internet service after outages across UK – as it happened

TheGuardian

Company’s own website went down and internet was inaccessible for several hours. Follow all our live coverage of business, economics and financial markets It has not been a great day for companies bearing the Virgin brand. Virgin Orbit, the satellite launch company started by Sir Richard Branson, has filed for US bankruptcy protection. Last-ditch efforts to find funding for the struggling space firm fell through, the Guardian’s Kalyeena Makortoff reports.

Security 109
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A Modern Approach to C&I Lending: 8 Facts Lenders Need to Know

What to expect? The commercial and industrial (C&I) lending sector has been undergoing a transformation in recent years thanks to technological advancements and changes in customer expectations. The traditional way of lending, where commercial lenders relied on manual attorney processes and legacy software solutions, is slowly becoming obsolete.

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Pavilion Payments plots growth

Payments Dive

The gaming payments service provider, previously part of processor Global Payments, aims to increase business by investing in technology and more staff.

Payments 476
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Examining best practices for ATM security

ATM Marketplace

With crime rising nationwide, ATM operators need to be vigilant to protect their assets. At the same time, new Payment Card Industry standards require operators to update their payment equipment to prevent fraudulent transactions. These are just some of the issues confronting today's ATM industry.

ATM 124
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Wire fraud up 18% since SVB collapse

BankInovation

The collapse of Silicon Valley Bank opened a door of opportunity for fraudsters to take advantage of bank clients who have recently moved money or switched bank accounts — and banks are warning their clients to be cautious.

Fraud 98
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CFPB Director Rohit Chopra Addresses FDIC Deposit Insurance and the Banking Industry

CFPB Monitor

On April 11, 2023, the Consumer Financial Protection Bureau Director Rohit Chopra spoke with the Washington Post regarding the banking industry after the failure of Silicon Valley Bank. Director Chopra, who is also a board member of the Federal Deposit Insurance Corporation, focused his messaging on the need to better educate consumers regarding when their deposits are and are not insured by the FDIC.

FDIC 146
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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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Podcast: The just-do-it mindset in community bank innovation

ABA Community Banking

How can community bank emerging leaders take initiative in innovation? Tim Shangle advises bankers to take small steps and explore what new technologies can do. The post Podcast: The just-do-it mindset in community bank innovation appeared first on ABA Banking Journal.

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First Republic Bank shares fall 50% after reporting dramatic slump in deposits

TheGuardian

Bank now faces tough options to turn around its business with the creation of a ‘bad bank’ or asset sales possibilities First Republic Bank’s shares closed down 50% on Tuesday, a day after the mid-sized US bank announced a dramatic slump in deposits. On Monday the San Francisco-headquartered reported a more than $100bn plunge in deposits in the quarter in the aftermath, sparking fears that it could be the third bank to fail after the collapse of Silicon Valley Bank and Signature Bank.

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Justice debit probe draws in Mastercard

Payments Dive

The Justice Department’s antitrust division issued a civil investigative demand to the card company as part of a debit card probe that has also entangled its larger rival Visa.

Cards 418
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How to protect ATMs from advanced threats

ATM Marketplace

As the technical capabilities of ATMs have increased, so has the sophistication of physical and digital attacks looking to access the cash and consumer data that ATMs store. To protect ATMs, businesses must fully understand the current global and regional-specific threats to both physical and digital bank property.

ATM 117
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These Top Financial Services Marketing Trends Will Help You Stay Competitive

Today’s B2B clients have developed consumerized expectations, which means that financial services firms need to create a differentiated digital experience to grow a dedicated client base. Read three marketing trends — backed by data — that will give your firm a competitive edge in the digital era.

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Google invests in AI, cloud in Q1

BankInovation

Google focused on three areas of AI in the first quarter: developing large language models, empowering developers with Google tools and enabling organizations to benefit from AI advancements.

Google 96
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CFPB files appeal from district court ruling in Townstone Mortgage that ECOA only applies to applicants

CFPB Monitor

The CFPB has filed a Notice of Appeal with the U.S. Court of Appeals for the Seventh Circuit from the district court’s decision in the CFPB’s enforcement action against Townstone Mortgage (Townstone). In the case, the district court ruled that a redlining claim may not be brought under the Equal Credit Opportunity Act (ECOA) because the statute only applies to applicants.

Lending 142
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Advancing the Science of Optimization: FICO & Zuse Institute Berlin

FICO

Home Blog FICO Advancing the Science of Optimization: FICO & Zuse Institute Berlin FICO partners with Zuse Institute Berlin on critical research into mathematical optimization FICO Admin Tue, 02/18/2020 - 14:57 by Oliver Bastert Vice President, Product Management expand_less Back To Top Mon, 04/03/2023 - 11:45 As a result of the pandemic, interest in mathematical optimization has risen to new heights.

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How war in Taiwan could mean the wheels come off the UK economy

TheGuardian

Microchips are an issue, of course, but China also makes the alloy wheels our cars mostly roll on. And what about TikTok? We look at ways a conflict might inflict yet more harm on our struggling businesses As the world struggles with the economic fallout from the Ukraine war, fears are mounting about a conflict that would be even more consequential: a Chinese invasion of Taiwan.

Course 95
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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?