December, 2022

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The Ultimate Guide to Product Innovation in Banking

Accenture

The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, banks need to be on the pulse of these needs and create products to solve them—to unlock value for both their customers and the bank.…. The post The Ultimate Guide to Product Innovation in Banking appeared first on Accenture Banking Blog.

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Visa pledges $1B investment in Africa

Payments Dive

The largest U.S. credit card network plans to make the investment over the next five years in a "commitment to Africa’s growth potential.

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Brad M. Bolton: Our greatest assets

Independent Banker

Photo by Chris Williams. One of our greatest assets is our reputation as relationship bankers. When things get tough, people want to be able to talk to their banker. I’ve always been a glass-half-full guy, and though 2023 is expected to be a challenging economic year, it also brings opportunity. We simply need to remember what makes us special as community bankers, and with that as our foundation, we can embrace this season of change in four primary ways: 1.

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ATM-as-a-Service – A Strategic Step on the Transformation Journey?

Gonzobanker

Moving from a traditional CAPEX model to an “as-a-service” OPEX model could be the key to transforming banks’ ATM/ITM channel. ATMs have changed a bit in the last few years. The latest models resemble something one might see on the floor of a casino rather than the clunker model in the corner. Banks whose fleets resemble more of the latter are probably past due for an upgrade.

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5 Things Lenders Need to Know About Portfolio Loans & Their Documentation

Discover the key benefits of portfolio loans and learn how to streamline your lending process with our infographic, "5 Things Lenders Need to Know About Portfolio Loans & Their Documentation." Find out how portfolio loans can maximize borrower potential by consolidating multiple properties under a single loan, reducing paperwork, and lowering closing costs.

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Federal Reserve Board issues final rule on benchmark replacements for contracts that use LIBOR

CFPB Monitor

The Federal Reserve Board issued a final rule last week that establishes default rules for benchmark replacements in certain contracts that use the London Interbank Offered Rate (LIBOR) as a reference rate. LIBOR will be discontinued in June 2023. The.

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Supporting the Financial Services Industry Sustainability Journey

Cisco

As climate change and the impacts of the carbon-based economy are becoming a centerstage conundrum across the globe, driving shareholder value is no longer the only goal for financial institutions (FIs). There is pressure from shareholders, consumers, employees, and regulators for organizations to move towards a more sustainable future, and to set ambitious greenhouse gas (GHG) emissions reduction goals.

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Shift4 buys European payments provider for $126M

Payments Dive

The purchase of Online Payments Group will bolster Shift4’s international expansion plans, the company's CEO said last week.

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Rebeca Romero Rainey: A new chapter

Independent Banker

Photo by Chris Williams. As we enter a new chapter and start a new financial statement cycle, know that ICBA will be there to support you with tools, resources and advocacy efforts. The beginning of a new year feels like a fresh start, a new chapter in our stories. We have a blank page on which we can write our narrative over the course of the year, with new milestones filling the pages ahead.

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Strategies for preventing hook and chain attacks

ATM Marketplace

ATM crimes are on the rise, especially hook and chain attacks. Some banks are putting up stickers warning criminals that ATMs have hook and chain blockers. But how effective are these stickers and what actually can prevent these attacks?

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Top 3 Secrets to Staying Relevant with Gen Z

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant or getting "ghosted" if they fail to meet the evolving needs of Gen Z consumers. In this new webinar, Brian Muse-McKenney of Episode Six and Matt Simester of Payments Consultancy Limited will reveal key considerations banks should factor into their efforts to develop target products for the next generation of bank customers.

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Ninth Circuit panel follows circuit precedent on TCPA autodialer definition but concurring judge takes issue with precedent

CFPB Monitor

A Ninth Circuit panel affirmed the district court’s dismissal with prejudice of a class action complaint in which the plaintiff alleged that Meta Platforms, Inc. (Meta) violated the Telephone Consumer Protection Act (TCPA) by sending unsolicited “Birthday Announcement” text messages.

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George Osborne to earn share of £26.5m payout in first year at City advisory firm

TheGuardian

Robey Warshaw did not specify how much the former chancellor would collect George Osborne will collect a share of a £26.5m payout for his first year working as partner at the City advisory firm Robey Warshaw. The former chancellor, who orchestrated the austerity drive after the financial crisis, is one of four partners at the Mayfair-based company, which announced on Friday it would pay out a total of £26,482,914 to four men.

Company 101
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How does remuneration regulation affect bankers’ pay?

BankUnderground

Ieva Sakalauskaite and Qun Harris. Following the Global Financial Crisis of 2007–08, some regulators introduced rules on bankers’ bonuses with an aim to mitigate incentives to take excessive risks, and in turn promote financial stability. In a recent paper we use detailed data on remuneration of staff in six large UK banks to look at how two of those rules – the bonus cap and deferral – affected bankers’ pay.

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FIS CEO exits earlier than expected

Payments Dive

In a change of plans for the payments processor, Gary Norcross will hand off the CEO title to Stephanie Ferris earlier than expected and won’t become executive chairman.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.

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Glia adds CX capabilities to Jack Henry’s Banno platform

BankInovation

Digital customer service provider Glia has integrated its platform into Jack Henry’s Banno Digital Platform to provide clients with a more comprehensive customer experience. The New York-based Glia earlier this month directly integrated its digital customer service (DCS) technology into the Banno Digital Platform through Jack Henry’s existing APIs, according to a release from the […].

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What will differentiate winning neobanks from losing ones?

ATM Marketplace

As of today, more than 250 neobanks exist in the world. But as in any business, even some of the most established ones are experiencing difficulties. Over the next couple of years, the herd will be thinned, and those who vary their products will survive.

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SCOTUS agrees to hear second case challenging loan forgiveness

CFPB Monitor

On December 12, 2022, the Supreme Court announced that it would grant a petition for certiorari as to the separate loan-forgiveness challenge pending before the Fifth Circuit Court of Appeals and calendar the matter for argument in February 2023. On.

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£1.1bn in fees, 3.1m hours, 14 years: the UK cost of winding up Lehman Brothers

TheGuardian

PwC, administrator of Lehman’s London arm since bank’s failure in 2008, secures three more years to finish process Administrators will spend at least three more years winding up the London-based arm of Lehman Brothers, swelling the almost £1.1bn in fees that PwC has already raked in since the bank’s calamitous collapse in 2008. PwC has secured court approval to extend the administration process for the investment bank’s European hub to 2025, given the “complexity of unwinding the group’s affairs

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Exploring the Liability Shift: A Comprehensive Guide to Fraud Loss Responsibility and Mitigation

Shifting liability for digital fraud losses represents a significant challenge for financial institutions and payment service providers. In response to the global surge in digital fraud, regulators are introducing policies that transfer the cost of fraud from defrauded customers to financial institutions. ThreatMark’s newly released white paper, "The Liability Shift: Understanding Fraud Losses Responsibility and Mitigation," provides an in-depth analysis of this shift, its implications, and stra

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UK productivity puzzle – a production network perspective

BankUnderground

Marko Melolinna. Input/output networks are important in propagating shocks in an economy. For understanding the aggregate effects of shocks, it is useful to know which sectors are central (ie, providing a lot of inputs to a lot of other sectors) and how the central sectors are affected by and propagate the shocks to other sectors. In a new Staff Working Paper , my co-author and I build a structural model incorporating key features of the sectoral production input/output network in the UK, and th

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Shift4 CEO suggests company could go private

Payments Dive

The payments company, which went public in June 2020, isn’t ruling out a return to being private, its CEO said.

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Hyperpersonalization is vital to winning the SMB banking game

BankInovation

Financial institutions today are teetering into a Nash Equilibrium. A Nash Equilibrium, named for mathematician John Nash, occurs when players in a game can fully anticipate the choices of other players. When all players’ actions are considered, everyone is able to achieve their objectives. Every player wins. The concept was a groundbreaking contribution to game […].

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Streamlining Cash Management in a Post-Pandemic World

ATM Marketplace

The COVID-19 pandemic may be subsiding, but merchants and ATM owners are strapped for resources. Cash management solutions can help ease some of the stress of operating a business during the post-pandemic recovery.

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Thinking About How To Lessen Your Burden During Month-End Close? Skystem Can Help!

Most people dread the nearing of the month-end close and reconciliation process, and who can blame them? It's typically a tedious, long, stressful process; but it doesn't have to be. Implementing automation into your month-end process can significantly reduce this headache by automating up to 40% of your reconciliation and saving nearly 30% of your time spent.

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Advocacy group files lawsuit challenging California regulations requiring consumer-like disclosures for commercial transactions

CFPB Monitor

On December 2, a non-profit advocacy organization filed a lawsuit in a California federal district court seeking to enjoin the California Department of Financial Protection and Innovation (DFPI) from enforcing the final regulations (Regulations) issued by the DFPI to implement.

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Six big UK banks to start lending on flats with cladding

TheGuardian

Barclays, HSBC, Lloyds, Nationwide, NatWest and Santander to offer mortgages on medium and high-rise properties from January Six of the UK’s largest banks will start lending on medium and high-rise flats with cladding from January, in a move that could help thousands of people stuck in properties they have not been able to sell or remortgage. Lenders including Barclays, HSBC, Lloyds, Nationwide Building Society, NatWest and Santander, said they would consider fresh mortgage applications from 9 J

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4 AI Predictions for 2023: From the Great Correction to Practical AI

FICO

Home. Blog. FICO. 4 AI Predictions for 2023: From the Great Correction to Practical AI. A pragmatic approach I call Practical AI will rise in 2023 like a phoenix from the ashes of years of irrational exuberance around artificial intelligence. JessicaButalla@fico.com. Tue, 07/19/2022 - 16:11. by Scott Zoldi. expand_less Back To Top. Thu, 12/01/2022 - 11:05.

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QuickBooks highlights fintech solutions powering small business cash flow at annual QuickBooks Connect

Payments Dive

The annual QuickBooks Connect event explored fintech innovations improving small business cash flow.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202