Thu.Feb 03, 2022

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6 Tips for How to Improve the Customer & Member Experience (CX)

Jack Henry

In an age when tech giants have made online and mobile processes fast and enjoyably easy, your accountholders want (and expect) the same simplicity and optionality from your financial institution as they do from Netflix and Hulu. More than 50% of consumers surveyed in a global study want an omnichannel banking experience – the ability to seamlessly switch between physical and digital channels; and 61% of “digitally-centric” consumers are more likely to stay with their primary bank or credit unio

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Third Circuit holds application of PA usury law to auto loans made to PA residents at out-of-state locations does not violate Commerce Clause

CFPB Monitor

The U.S. Court of Appeals for the Third Circuit recently ruled that the application of Pennsylvania usury laws to vehicle-secured loans made to Pennsylvania residents who travel outside of Pennsylvania to obtain such loans does not violate the Commerce Clause of the U.S. Constitution. The decision could have significant implications for all providers of consumer credit whose operations involve cross-border lending.

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Strapping In For Real-Time ACH

Gonzobanker

An opportunity exists for banks to reach business customers with real solutions that solve real business problems. “Always borrow money from a pessimist. He won’t expect it back.” – Oscar Wilde. Gonzonians, as we head into a fairly uncertain 2022, one thing we can be sure of is that real-time payments (RTP) will be a major topic and strategic focus.

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Bots are overrunning crypto networks like Solana as they hunt for profits

BankInovation

Deploying funny-sounding strategies like “sandwich trading,” bots have conquered much of the market for Ethereum-based digital tokens, scooping up hundreds of millions — if not billions — of dollars in trading profits over the years. Along the way, they’ve made enemies by front-running others’ transactions, something blockchain-fueled trading fundamentally permits.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Michigan Schools and Government Credit Union Adds 23-Month CD Special

BankDeals

Michigan Schools and Government Credit Union has added a competitive 23-Month CD Special to its statewide product line. $500 minimum opening deposit.

More Trending

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The Bank of England’s 2022 Priority Topics for research

BankUnderground

Alongside our multi-year ‘Bank of England Agenda for Research’, the Bank also publishes a set of ‘Priority Topics’, which change each calendar year. The new 2022 Priority Topics are now available on the Bank’s website (see ‘2022 Priority Topics’ under each theme). Rebecca Freeman, Managing Editor.

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5 Questions with … TD Bank CIO Judy Dinn

BankInovation

Judy Dinn was promoted to chief information officer at TD Bank in November 2021 after joining the bank in 2020 as chief architect and CIO of U.S. credit cards. Dinn leads technology strategy, planning and delivery at the $1.34 trillion bank. She plans to hone that strategy by leveraging practices such as agile development and […].

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This week’s podcast: What will 2022 hold for fintechs in the consumer financial services industry—a discussion with special guest Todd Baker, Senior Fellow at the Richman Center for Business, Law & Public Policy at Columbia University

CFPB Monitor

Rising interest rates and inflation are two key factors that are expected to create a more challenging business environment in 2022. Based on his work at the intersection of technology and financial services, Todd shares his perspective on how this new environment is likely to impact providers of various types of consumer financial services, particularly non-bank fintech companies.

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Why 2022 is the year for data exploration at banks

BankInovation

It goes without saying that the rate at which banks have embraced digitization in the last 24 months has been extraordinary and unprecedented. Before the COVID-19 pandemic, programs that were expected to take a decade or longer to complete were finished in less than two years. But in 2022 the banking sector still faces a […].

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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How to Pull Away Your Bank Competitors’ Very Best Customers

The Emmerich Group

How do you—with great certainty—pull away your bank competitors’ very best customers? Now there’s a question that should stimulate some really good thinking. Because let’s face it, you can go buy a branch someplace else, but that’s expensive. Or, you can set up a new branch someplace else. But that’s very expensive too, and often.

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QR payments enabled between Indonesia, Malaysia, and Thailand

The Paypers

The central banks of Malaysia, Thailand, and Indonesia have enabled cross-border QR payments between these countries, as of the end of January 2022.

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ChargeBee Valuation Hits $3.5B For Its Subscription Management And Recurring Billing Management Platform. ChargeBee Competitors Include Recurly, Chargify, Zuora, Stripe, Recharge, And Paddle.

CB Insights

ChargeBee , a subscription management platform, has raised $250M in Series H funding. The round drew participation from Tiger Global Management, Sequoia Capital, Insight Partners, and Sapphire Ventures, among others. How’s the company performing? California-based ChargeBee automates revenue operations for big and small subscription-based businesses.

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P2P lending platform Esketit to allow stablecoins investments

The Paypers

Esketit has added USDC and USDT stablecoins as a currency, allowing the P2P lending platform to make it possible for investors to invest in loans using cryptocurrency.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Startup Meld partners with banks to lend dollars against crypto

American Banker

Lending 101
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iProov patents document verification tech

The Paypers

iProov has patented new document verification technique that will help businesses prevent the use of forgeries online.

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Why Citi and other big banks are investing in Latin American fintechs

American Banker

Fintech 101
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Banking Circle delivers faster payments for DiPocket

The Paypers

DiPocket , a corporate disbursements and payment solutions provider, has partnered with payments bank, Banking Circle to improve customer access to faster payments.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Supply chain risks and ESG compliance

The Banker

The introduction of a compliance-related approach to financial crime enforcement, where liability may be triggered by actions far down a supply chain, will likely be applied to ESG concerns too.

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PayTile and Cross River partner to build a location-based payments platform

The Paypers

US-based commercial banking corporation Cross River Bank and online payment fintech PayTile have joined forces to build a location-based payments platform.

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Top Mobile App Trends and What They Mean for Banking

The Financial Brand

Consumers spend big bucks on gaming and shopping. Financial institutions can tap this trend to create engagement and embedded experiences. The post Top Mobile App Trends and What They Mean for Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Zalando sells Apple and Beats accessories

The Paypers

Ecommerce company Zalando has announced it sells products from Apple and Beats in five European countries.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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How the EMV migration paved the way for crypto payments

American Banker

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Outseer integrates fraud protection into new payment categories

The Paypers

Payments services company Outseer has introduced its new platform, Emerging Payments, to enable growth beyond CNP transactions.

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Outgoing FDIC chair says bank-issued stablecoins 'closely resemble' deposits

American Banker

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Valtatech joins Australian Tax Office (ATO) Peppol e-invoicing panel

The Paypers

Financial process automation company Valta Technology Group (Valtatech) has joined the Australian Taxation Office (ATO) ’s Peppol Capabilities and Associated Services Panel.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.