Fri.Jul 10, 2020

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Recovery Has Passed Us By – We Need Hospitals to Be Resilient

Perficient

It’s a sad truth that on July 9, 2020, COVID cases are on the rise in America. This series explores six key commitments leaders must make to ensure their organizations survive in a new, uncertain reality. Achieving these commitments will require clinical, marketing, and operations teams partnering more closely together and in a way they never have before.

US 522
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QR codes get a new life as COVID-19 recovery spurs contactless payments

Payments Dive

The rapid demand for safe, contactless merchant payments has led to renewed interest in QR codes, a payment technology that historically dominated Asian markets, but lagged NFC use in the U.S.

Payments 473
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Accelerate Your Contact Center Migration With the Perficient Starter Pack for Twilio Flex

Perficient

One of the key advantages of Twilio Flex , Twilio’s cloud-based contact center platform, is that it is highly customizable. Organizations have a high degree of control over the customer, agent, and supervisor experiences. However, many new customers are looking to get started on Twilio Flex without spending too much time on custom development.

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QR codes get a new life as COVID-19 recover spurs contactless payments

Payments Dive

The rapid demand for safe, contactless merchant payments has led to renewed interest in QR codes, a payment technology that historically dominated Asian markets, but lagged NFC use in the U.S.

Payments 417
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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Perficient’s “Pass The Mug” Challenge Shows Off Remote Team Culture

Perficient

COVID-19 has changed the way many businesses operate and even more broadly, how we live our lives. But one thing remains the same: the power of coffee (or tea!) to jazz up your day. As colleagues around the world collaborate to deliver award-winning solutions for our clients, they take a break ?— and a sip ?— to show their Perficient pride. Take a look!

Training 332

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Data and Dashboards: A Visual Approach to Information

Perficient

Many companies are faced with a problem – how to see the data that is most relevant to their business to gather insights. A recent client needed a way to see and show leadership relevant, high-level data that was most important to the business. Enter analytics dashboards! These dashboards, as defined by Google , are “a collection of widgets that give you an overview of the reports and metrics you care about most”. .

Data 322
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Open data—what the world needs in the COVID-19 era

Accenture

The recent months of the escalating COVID-19 pandemic have involved a huge amount of disruption for everyone—in all locations, markets and walks of life. To help get economies and people back on their feet, I believe open data can play a key part. The vast and varied disruptions up to Q2 of 2020 Employees have…. The post Open data—what the world needs in the COVID-19 era appeared first on Accenture Banking Blog.

Data 273
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Digital IDs Help Open Banking Reach Its Fullest Potential

PYMNTS

Open banking comes in several flavors, yet its rise requires robust Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, Zac Cohen , chief operating officer at identity verification firm Trulioo told Karen Webster in a recent interview. As financial institutions (FIs) work with FinTechs, they need to know that these tech-nimble startups are not only enabling access to customers’ account data but also in a manner that embraces KYC and AML.

Data 272
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The four key roles of the branch network after COVID-19

Accenture

In my last post, I talked about how the COVID-19 crisis has impacted branch networks by accelerating the shift to digital. Many banking customers have adopted digital technologies and contactless payments faster than experts had predicted. While we expect the downward trend of the branch footprint to continue in the post-pandemic area, we do not…. The post The four key roles of the branch network after COVID-19 appeared first on Accenture Banking Blog.

Trends 243
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Car Talk: How One Bay Area Limo Fleet Rolls With The (Pandemic) Times

PYMNTS

More than a few notable companies have started in a Silicon Valley garage. Maurice Brewster , CEO of Mosaic Global Transportation , said he believes he’s one of them. He has grown from a small group of vintage cars in the San Francisco area to a global, tech-savvy transportation network in four countries with 1,500 cars. And like the garage-born Apples, Googles and Hewlett-Packards of the world, he has become skilled at shifting his business when necessary.

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FinCEN Calls on Financial Institutions to Protect Consumers from COVID-19 Fraud

Abrigo

Key Takeaways It's important for financial institutions to find a balance between detecting suspicious activity without being so broad that BSA professionals are bogged down with false positives. Rules-based and behavior-based approaches both have pros and cons when used exclusively. To zero in on suspicious activity, typologies can be used to more accurately assess behaviors.

Fraud 195
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Uber Lets California Drivers Set Fees

PYMNTS

In a move that will give more flexibility to its drivers, less predictability to passengers and potential legal protection for its parent company, Uber now is letting California drivers set their own rates — within limits. In a “driver announcement” on its blog, Uber wrote, “If you drive in these cities and choose to not change your multiplier, you will still get the benefit of default time and distance rates, as well as surge fares.

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Balancing Act: Applying Rules-Based and Behavior-Based Analytics in BSA/AML Software

Abrigo

Key Takeaways It's important for financial institutions to find a balance between detecting suspicious activity without being so broad that BSA professionals are bogged down with false positives. Rules-based and behavior-based approaches both have pros and cons when used exclusively. To zero in on suspicious activity, typologies can be used to more accurately assess behaviors.

Analytics 195
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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How Cannabis Can Become A B2B Payments Innovation Influencer

PYMNTS

The legal cannabis market’s financial services challenges are, by now, well-known. For several years, while state-level legalization has expanded, access to traditional banks remains an issue thanks to their status as federally regulated entities. Today, however, the banking challenge has largely been solved. Credit unions and regional or community banks have stepped in to fill the banking gap, making barriers to accessing much needed financial services lower than ever before for marijuana

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5 ways the coronavirus has locked down summer-break spending

Payments Source

Traditionally, consumers take summer vacations to recharge from the hustle and bustle of daily life, as well as to reconnect with families and friends, before moving on to the next phase of their lives such as the restart of schools or going back to work – but not this year.

Online 137
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A Digital ID Fix To Closing The Telehealth Security And Patient Confidence Gap

PYMNTS

Surging COVID-19 infection rates and Centers for Disease Control and Prevention (CDC) advice to avoid all non-essential hospital visits have driven an uptick in the demand for digital healthcare services. Telehealth services, in particular, are growing more common, with one New York state hospital reporting that 85 percent of its outpatient visits are be­ing conducted via telehealth systems.

Security 208
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On-demand access requires more card choices

Payments Source

It’s no surprise that the first step in the modernization of the payment industry was the issuance of virtual cards. These new payment instruments abstracted debit cards, credit cards, and prepaid gift and incentive cards down to their essence, says Marqeta's Vidya Peters.

Cards 105
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Businesses Are On A Mission To Digitize Payments

PYMNTS

“We are seeing more and more issuing banks championing virtual cards that feed directly into mobile wallets, doing away with plastic once and for all.”. Some changes wrought by recent events are not unwelcome. For example, do we really need plastic cards anymore? “Our issuing partners are asking this question more and more often, and in the B2B world, commercial cards and purchasing cards (p-cards) are rapidly being replaced by virtual cards,” said Simon Barker , CEO at Conferma Pay.

Payments 201
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Are you a bull or a bear, and how will it impact your planning for 2020 and beyond?

Gonzobanker

Regardless of their viewpoints on capital recovery, now is the time for banking leaders to reevaluate their planning strategies. In a recent Fortune survey, 55% of corporate executives said they expect to return to 2019 capital spending levels sometime in 2021. Forty-five percent expect it to be 2023 and beyond. Despite their opposing outlooks for capital recovery, banking leaders coming out of the mindshare grab of COVID-19 and PPP loans now need to get their teams aligned around adjustments, p

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Turning Commercial Card Credit Lines Into SMB Cash Flow Lifelines

PYMNTS

Although commercial card products can offer working capital benefits on both ends of the B2B transaction, adoption lags behind other digital payment methods in accounts payable (AP) departments. In Asia, the persistent challenge of vendor acceptance results in corporate cards being used mainly for travel and entertainment (T&E) spend, a category in which vendors like hotels and airlines are accustomed to card payments.

Cards 201
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Internal Marketing; Ensuring Service Quality in the Banking Industry

FluentBanking

A bank is considered a customer-oriented financial service providing organization. In the banking industry, customer satisfaction is considered the essence of the success of any organization. According to general and prime concern foremost task of a bank is collecting deposits from the surplus unit and investing it to the deficit unit. According to this concept, the two most fundamental works of the bank are; firstly; collect the deposit from the surplus unit and secondly; invests in the deficit

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Report: Subscription Commerce’s Digital 3.0 Boost

PYMNTS

Subscriptions are retaining their strength as “everything-as-a-service” (XaaS) joins the post-COVID chorus of business models that seem tailor-made for these strange days. PYMNTS’ July 2020 Subscription Commerce Conversion Index , done in collaboration with Recurly , shows how well subscription services are performing during the pandemic. Our July Index , which measures merchants’ ability to convert subscribers, found that firms’ average score rose to 65.1 in the second quarter — the highest

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Click to Pay expanding to new markets in staggered approach 

BankInovation

Mastercard, American Express, Visa and Discover are beginning preparations to expand Click to Pay online checkout, a joint venture between the institutions to create a one-click payment method for consumers. Click to Pay “is a service that provides an online checkout that is simple and secure,” said Pablo Fourez, executive vice president of e-commerce at […].

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Logistics, Supply Chain Tech Lead B2B Funding This Week

PYMNTS

Taulia , a B2B FinTech startup, made headlines this week thanks to reports that the company is raising funds from Ping An Insurance Co. and J.P. Morgan Chase & Co. The anticipated $60 million in new funding would go toward product expansion as Taulia continues to grow its offering to accelerate B2B payments between corporate buyers and suppliers.

Capital 192
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Weekly Wrap: Zelle pushes into business payments and banks adopt fusion centers

BankInovation

Zelle is moving beyond peer-to-peer and pushing into business-to-consumer territory. “Not only we, at Wells Fargo, but Early Warning and its network banks have seen a significant increase in businesses using disbursements with Zelle,” said Michelle Ziolkowski, head of global payables in treasury management at Wells Fargo. Big banks, meanwhile, are adopting fusion centers to […].

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.