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3 Fundamentals Every Digital Strategy (Still) Needs

Perficient

I’m talking about the additional resources your CFO may be freeing up for new digital initiatives. A survey of U.S. Though the upheavals of COVID-19 make the digital imperative both harder and more necessary, the need to rally your organization around a shared vision remains unchanged. How will you spend your COVID-19 bonus?

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CPOs’ Support For Innovation Surprises The Market

PYMNTS

The verdict: Surprisingly, procurement seems to be back on track for going digital. According to Deloitte Global and North America Sourcing and Procurement Lead Brian Umbenhauer, the 2016 survey of trends among the chief procurement officers of the world is one of reflection.

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Chipotle Personalizes Loyalty Program, Digital Ordering Experience

PYMNTS

A PYMNTS survey revealed that more than 52 percent of consumers in big cities are already tapping restaurants’ loyalty programs, for example, but less than 36 percent of those who reside in small towns and rural areas say the same. Deep Dive: How QSRs Can Take Loyalty Programs to the Next Level With Localization.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? The post Who Owns Digital?

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Some SMBs Close Permanently After Being Told To Shut Down A Second Time

PYMNTS

The COVID-19 pandemic has been a catalyst for small firm innovation, with 72 percent of SMBs improving or adding digital capabilities since the crisis began. The survey also found 49 percent have either improved upon existing online order-ahead for pickup features or added new ones during the past 10 weeks.

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Chipotle On Capturing Loyalty Program Members Amid Rising Pandemic-Driven Digital Sales

PYMNTS

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. Loyalty Programs Become Crucial Amid Rising Digital Sales . One recent PYMNTS survey found that 38.7

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Deep Dive: Why QSRs Should Lean On Loyalty To Personalize Mobile, Online Dining

PYMNTS

Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. Digital strategies must therefore reflect generational as well as geographical distinctions among consumers. Recent PYMNTS research reveals that 16.3 percent of U.S.

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