Gonzobanker

SEPTEMBER 4, 2018

In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Long-neglected contact center operations are finally getting attention from the C-suite.

Technology 117

Technology Resources Fraud Strategy 117

PYMNTS

OCTOBER 11, 2019

He said Amazon’s roughly 40 percent market share of eCommerce isn’t nearly as impressive as it sounds given that most retailers’ efforts are omnichannel these days. At a tech conference this week, Carney said Amazon accounts for a scant 4 percent of retail in the U.S. and less than 1 percent globally.

Leadership 100

Leadership Apple Branding Retail 100

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. When was the last time you paid with cash (and no, parking at sporting events doesn’t count)? According to Joe Sullivan, CEO of Market Insights, Inc., “We

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. When was the last time you paid with cash (and no, parking at sporting events doesn’t count)? According to Joe Sullivan, CEO of Market Insights, Inc., “We

Trends 48

Trends Cyber Security Big Data Analytics 48

CB Insights

NOVEMBER 3, 2017

Meanwhile, most active investors include key market players, such as booking platform Expedia, travel B2B solutions provider Amadeus, and hotel chains Hyatt Hotels and AccorHotels. From new booking engines to events/activities to person-to-person platforms like Airbnb, there is innovation all over in travel. in 2017 YTD.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

Perficient

FEBRUARY 25, 2021

Cross-unit collaboration is another effective way to maintain a tight (positively correlated) relationship between measurement systems (performance and operational) and CX objectives. For most organizations and their customers, 2020 was a year eventful beyond measure. Perficient: Digital Strategy Experts.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

OCTOBER 14, 2020

There are a lot of things consumers haven’t been able to do during the pandemic – like go to concerts, sit in a movie theater or, for the most part, go to sporting events. There is a renewed, or revised, recognition by many companies about the need for a clear and direct digital strategy,” he noted. In fact, quite a lot.

Retail 141

Retail Case Study Apple Exercises 141

CB Insights

JANUARY 6, 2019

SPACE10 invites people from the worlds of art, design, and technology to work on research projects that result in a range of Ikea prototypes, exhibitions, events, and workshops. The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

FICO

MARCH 28, 2023

While most marketers were comfortable using data and had access to a wide variety of data types, there was an interesting disconnect. Insights that help them put the financial best interest of individual customers first, at the center of operation-wide decisioning. This points to a bigger issue. Dissolve your data silos.

How To 52

How To Analytics Data Strategy 52

Independent Banker

AUGUST 25, 2016

For instance, she calls Facebook “the pub” for its accessibility to connect with clients, stay top of mind for promotional events and share stories to humanize a bank’s brand. A global look at which platforms control most of the market. Similarly, LinkedIn she touts as “the tradeshow” or “conference.”. “On When it’s OK to unplug.

social media 70

social media Community Bank Community Video 70

Gonzobanker

DECEMBER 22, 2014

It’s been a busy year integrating recent acquisitions, purchasing $1 billion+ in Banco Popular deposits, hiring former Los Angeles Mayor Antonio Villaraigosa to advise on community relations, and having former President Bill Clinton speak at a major financial literacy event. Winner: Check Digit. takes Susquehanna Bancshares Inc.

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Los Angeles Apple Risk Management California 101