PYMNTS

JUNE 1, 2020

Customer satisfaction is critical in any industry, and that typically means providing convenient access to digital tools. Losing customers can be as easy as experiencing one too many online glitches, however, which can drive clients into the competition’s arms. The third benefit is becoming critical to the evolving banking industry.

Innovation 132

Innovation Strategy Innovation Strategies Security 132

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 27

Digital Banking Branding Innovation Strategies ATM 27

PYMNTS

APRIL 2, 2020

This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however. Credit unions must discover where and how their members want to transact and then ensure their in-house growth and innovation strategies match up with those preferences.

United States 174

United States Security Innovation Mobile 174

The Financial Brand

NOVEMBER 30, 2020

COVID-19 accelerated demand that was already growing but megabank also saw the need for new digital twist on small business accounts. The post Chase Digital Unit Tackles Top Mobile & Online Challenges for 2021 appeared first on The Financial Brand.

Online 39

Online Mobile Branding Innovation Strategies 39

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Bank Innovation

OCTOBER 9, 2019

For Northwestern Mutual, digitization imperatives have forced it to think more like a tech company. In particular, the path to developing more online tools included the acquisition of digital financial planning company LearnVest in 2015 for $250 million. It’s achieved this by way of internal reorganization and acquisition.

Tools 150

Tools Online Company Customer Experience 150

PYMNTS

NOVEMBER 20, 2019

Cybercriminals are commonly using the same technologies to design and develop nefarious attacks, such as the botnet Mirai and malware like Deep Locker, which used AI and facial recognition to identify targets through factors like geolocation and online behavior. Scotiabank’s Three-Pronged Innovation Strategy.

Fraud 117

Fraud Data Management Analytics 117

Banking 2020

MAY 12, 2015

I watched a lot of online videos on swimming and bicycling, read up on triathlons and sought out advice from people I know to be experienced in these physical endeavors. At this particular institution, members can make an appointment via mobile or online to see a branch representative. In short, I did my homework.

Innovation 40

Innovation Digital Banking Survey Exercises 40

The Financial Brand

JULY 5, 2021

Online platform brings upscale retail investment funding to smaller markets, providing housing and related construction credit opportunities. The post Consumers Funding Construction Loans in Innovative Fintech Model appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Innovation 36

Innovation Fintech Banking Trends Analysis 36

PYMNTS

JUNE 18, 2020

In the May edition of its Digital Banks And The Power Of The Cloud Tracker , PYMNTS reports financial institutions (FIs) have been adapting to better serve the needs of more digital consumers for decades, but the coronavirus has given it an urgency with pressure to accelerate these efforts.

Resources 221

Resources Innovation Strategies Analytics Innovation 221

The Financial Brand

DECEMBER 20, 2020

Four steps could help make online and mobile sales easier for consumers and businesses and not dependent on branches. The post Banking Self-Assessment: Our Digital Sales Efforts Still Aren’t Working appeared first on The Financial Brand.

Branding 24

Branding Mobile Online Branch Strategies 24

The Financial Brand

APRIL 1, 2021

While Kabbage and On Deck were bought, other players have been overcoming the COVID slump to haunt traditional financial institutions again. The post Fintech Lenders Will Come Roaring Back As Economy Re-Opens appeared first on The Financial Brand.

Fintech 43

Fintech Branding Innovation Strategies Strategy 43

The Financial Brand

MARCH 21, 2021

Tailored high tech helps differentiate it from fintechs and big banks. The post How a Small Bank’s Big Bet on Digital-Only Paid Off appeared first on The Financial Brand. The BankMD brand is thriving where Chase and others have flopped.

Branding 36

Branding Fintech Innovation Strategies Strategy 36

The Financial Brand

AUGUST 30, 2020

Senior executives reveal eye-opening digital growth statistics as the megabank unveils new mobile banking features and branch and ATM plans. The post Why BofA, not Fintechs or Amazon, Should Keep Bankers Awake at Night appeared first on The Financial Brand.

Fintech 39

Fintech ATM Branding Mobile 39

The Financial Brand

FEBRUARY 15, 2021

The original U.S. challenger takes a different approach to disrupting. Hint: It requires a full-service balance sheet, not just a slick app.). The post The Neobank That’s Growing Like Crazy (and Earning Record Profits) appeared first on The Financial Brand.

Branding 33

Branding Customer Experience Innovation Strategies Strategy 33

William Mills

SEPTEMBER 7, 2016

Customers include banks, PSP’s and others. Showing a customer going online via their PC browser to make a payment by buying currency and I assume sending to someone else in a different currency. I like it; I need to learn more about what they are doing as it’s the right direction from offline to online. Boy, that’s the truth.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

Ignasi Barri Vilardell, Innovation Manager & Head of GFT Digital Innovation Lab, GFT Spain. GFT’s Digital Innovation Lab focuses on improving the consumer banking experience, both online and in branches, while ensuring banks are meeting security and efficiency needs. Founded: 2014.

Innovation 78

Innovation blockchain Technology Groups 78