PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

PYMNTS

JANUARY 24, 2020

Turns out consumers mostly want one thing from mobile banking apps: control. banking customers about what makes (or breaks) a mobile banking CX. What they said may surprise FinTech insurgents and orthodox bankers, because what they want is simple: more digital sway when it comes to their own money.

Mobile 166

Mobile Fraud Millennials Security 166

PYMNTS

SEPTEMBER 15, 2020

That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers. Kikkeri said this is the highest penetration that mobile banking has ever seen among consumers. But an opportunity is only as good as the bank’s ability to pursue it.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

APRIL 24, 2019

Like many other financial institutions (FIs), credit unions (CUs) need responsive websites and mobile apps to address their members’ needs. It’s through these channels that most members will engage with their CUs to conduct their digital banking business. percent said they chose their CUs because of the mobile app offerings.

Innovation 134

Innovation Millennials Digital Banking Mobile 134

PYMNTS

AUGUST 21, 2020

In fact, the majority of 2020’s new accounts have gone to megabanks and digital banks, not to community institutions. In the past 90 days, Lesher said, 51 percent of new accounts have been opened at megabanks, 18 percent at digital banks, 15 percent at regional banks and just 10 percent at credit unions and community banks.

Cards 224

Cards Mobile Community Bank Community 224

Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

JULY 25, 2019

Banks need to make sure they’re using tech in ways that keep the fraudsters out, but don’t send customers looking for another service. In the July Digital Banking Tracker , PYMNTS examines how banks are using tools like artificial intelligence (AI) and automation to both fight against fraud and better engage customers.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. But there is a growing market of fintech companies serving the unique financial needs of Baby Boomers and older retirees — and for good reason. Fintech services for seniors are targeting a range of sub-categories.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

OCTOBER 22, 2020

On the consumer side of the equation, of course, higher mobile device penetration and internet connectivity mean that consumers can take advantage of those new offerings. That trend has pushed FinTechs and FIs to craft more direct financial interactions with consumers. It is extremely difficult to succeed as a bank,” he said.

Fintech 169

Fintech Capital Innovation Data 169

PYMNTS

OCTOBER 7, 2019

Miami-based NYMBUS announced the licensing of NCR’s D3 Digital Banking platform (D3) to give financial institutions the opportunity to quickly offer customers new brands, the FinTech announced in a press release on Monday (Oct.

Miami 109

Miami Digital Banking Branding Meeting 109

PYMNTS

AUGUST 13, 2019

Digital banking startups are popular in Europe, dangling low fees and mobile apps to attract more customers. Challenger banks have raised $100 million worldwide in the second quarter and are the fastest-growing FinTechs, Lindsay Davis, a senior intelligence analyst at CB Insights, told the FT. .

FDIC 164

FDIC Millennials Capital Fintech 164

American Banker

NOVEMBER 10, 2020

Founder and CEO Neel Ganu has crafted a mobile app through which millennials can invest and spend using the same account.

Millennials 90

Millennials Fintech Mobile Digital Banking 90

Bank Innovation

JULY 11, 2018

Citizens Financial Group joins the latest band of established FIs in launching its version of a digital-first bank called Citizens Access.

Groups 225

Groups Millennials Digital Banking Operations 225

PYMNTS

MARCH 13, 2017

As banking becomes more digital, more financial institutions are turning to technological solutions to bring more customers on board. Several banks are rolling out banking solutions that are specifically focused on winning over millennial customers as they come of age and join the marketplace as adults. In the U.K.,

Report 149

Report Digital Banking Millennials Tools 149

PYMNTS

FEBRUARY 13, 2020

To bring digital transformation to banks, and to help them bring their assets to the “digital-first” consumer, look to the platform. That’s a challenge, as banks have traditionally plied their trade through face-to-face interactions. Looking At Open Banking. Open Banking is taking root in the U.S.

Millennials 231

Millennials Digital Banking Mobile Course 231

PYMNTS

JUNE 9, 2020

Right now, at least as found recently in the PYMNTS/PSCU collaboration , “Credit Union Innovation Playbook: Challenger Banks Edition,” CUs face some competitive pressures. . As the survey of more than 4,000 CU members, CU leaders and FinTech executives showed, 41.4 They acquire a lending product, and then a digital banking platform.

Digital Banking 133

Digital Banking Millennials Lending Marketing 133

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . The collaborative analysis does not predict an overnight exodus of consumers from their banks and does not assume that Amazon is ready to leap into personal banking.

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

DECEMBER 11, 2018

And that’s unlikely to change in 2019 or beyond, given the growing purchasing power of bridge millennials. And they are incredibly mobile-connected – particularly when it comes to making choices about purchases, according to PYMNTS research. That presents ample opportunity for mobile retail. Digital Banking.

blockchain 170

blockchain Retail Trends Mobile 170

FICO

AUGUST 19, 2022

Tackling the Fintech Threat: A Guide for Banks and Credit Unions. What financial institutions need to compete with fintech threat disrupters. As FinTech funding rises to new record levels – $131.5 According to a 2022 report by Cornerstone Advisors , the percentage of Gen Z, Millennial, and Gen X consumers in the U.S.

Fintech 52

Fintech Millennials Lending Tools 52

PYMNTS

JUNE 21, 2017

June’s PYMNTS Digital Banking Tracker™ looks at the latest trends in the digital banking space, including efforts by banks and FinTechs to give consumers new insights into their finances and the latest developments on the path toward Open Banking. Building smarter, more informed consumers.

Report 131

Report Digital Banking Millennials Fraud 131

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. What can financial institutions learn from TikTok?

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

DECEMBER 22, 2016

According to Chris Britt, CEO of mobile-first banking platform Chime, consumers are getting frustrated with larger, traditional financial institutions. And this frustration has created an opening for digital banking newcomers like Chime to swoop in and address these consumers’ concerns. The millennial advantage.

Millennials 100

Millennials Digital Banking Mobile Industry 100

PYMNTS

SEPTEMBER 21, 2016

As active members of the military and military families, USAA Bank members are especially dependent on digital and mobile services. But these digital and mobile solutions are not popular just among those deployed overseas. Around The Digital Banking World.

Digital Banking 100

Digital Banking Mobile Apple Millennials 100

PYMNTS

AUGUST 7, 2019

Financefeeds reported that the HKMA, in its latest update to implementation of the Open Application Programming Interface (API) Framework for the banking sector, which dates back to July 2018, is readying for the second phase, known as Customer acquisition. million in new funding led by Holtzbrinck Ventures, says TechCrunch.

Digital Banking 129

Digital Banking Fintech Millennials Data 129

PYMNTS

MARCH 2, 2020

It’s a fair question given that ATMs and mobile banking can now make the whole “teller in a window” thing disappear permanently. It’s one of the themes explored in the February 2020 Digital-First Banking Tracker® , done in collaboration with NCR Corporation. Is that what people really want? Turns out that’s inaccurate.

ATM 191

ATM Millennials Retail Video 191

Gonzobanker

OCTOBER 5, 2022

A consumer study from S&P Global—which asked mobile banking users which mobile banking features might get them to switch banks—reveals the contradictory responses consumers often provide. So why aren’t millions of mobile banking customers switching to those banks? SOURCE: S&P GLOBAL.

Survey 78

Survey Mobile ATM Cards 78

Gonzobanker

OCTOBER 5, 2022

A consumer study from S&P Global—which asked mobile banking users which mobile banking features might get them to switch banks—reveals the contradictory responses consumers often provide. So why aren’t millions of mobile banking customers switching to those banks? SOURCE: S&P GLOBAL.

Survey 78

Survey Mobile ATM Cards 78

PYMNTS

JANUARY 12, 2020

Sujith Narayanan and Sumit Gwalani, both co-founders of Google Pay India — formerly called Google Tez — said the seed funding brings the neo-bank startup epiFi to a valuation of roughly $50 million. When we were building Google Tez, we realized that a consumer’s financial journey extends beyond digital payments.

Google 101

Google Capital Millennials Digital Banking 101

PYMNTS

MAY 1, 2020

Debit has been riding a wave of popularity for years as credit-averse millennials and their cohorts became big spenders, but didn’t want to end up like their overextended parents did in 2008. The COVID-19 pandemic has consumers around the world turning to digital devices to access banking services,” the report states.

Guidelines 131

Guidelines Digital Banking Millennials Online 131

PYMNTS

FEBRUARY 14, 2020

Speed matters for FinTechs aiming to bring new products to market digitally and to target consumers not well served by traditional banking models. Reynolds CEO: Recreating Grocery’s Home Goods Aisle For The Millennial. All customers want convenience, but the focus among millennials is particularly strong.

Retail 141

Retail Cards Millennials Fraud 141

PYMNTS

APRIL 18, 2017

From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving digital banking a makeover. The April PYMNTS Digital Banking Tracker™ looks at the various ways technology is changing the digital banking landscape.

Report 110

Report Digital Banking Tools Technology 110

PYMNTS

JUNE 27, 2019

In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities. Around the Digital Banking World. Banks and payment players are adopting new technologies to keep customer data safe. In the U.K., The platform will launch in the U.S.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. Credit unions (CUs) face fierce competition in the financial industry. There’s No “I” in CU.

St. Louis 130

St. Louis Missouri Survey Kansas 130

PYMNTS

JUNE 22, 2017

New digital banking solutions are creating new options for these citizens to make a difference in the world through their consumer purchases. The Right Tool for Millennial Shoppers? This is especially true of millennial consumers who are more likely to consider a store’s values when making a purchase than other generations.

Millennials 117

Millennials Digital Banking Survey Tools 117

NCR

APRIL 16, 2018

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49