PYMNTS

NOVEMBER 19, 2019

The fact that fraud is on the rise is not new, nor is it surprising that banks are turning to artificial intelligence (AI) and machine learning to fight back. In the latest Digital Banking Tracker , PYMNTS looks at how banks are currently approaching their use of AI and machine learning in fraud protection and technology innovation.

Fraud 109

Fraud Digital Banking Innovation Data 109

Independent Banker

JANUARY 31, 2022

With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation. of bankers are either strongly interested in or already working with fintechs in digital account opening. Matt Gallman, Drummond Community Bank.

Community Bank 159

Community Bank Community Fintech Risk Management 159

PYMNTS

NOVEMBER 17, 2020

That sets the stage for fraudsters to follow the money as consumers transact online — and steal a large chunk of that money. Panelists included Schalk Nolte , CEO of Entersekt ; Jen Martin , head of Fraud Operations at KeyBank ; and Karen Boyer, Fraud Intelligence Director, Financial Crimes at People’s United Bank.

Fraud 195

Fraud Mobile social media Security 195

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. The ongoing pandemic has caused many regulators in the MENA region to examine the digital and open banking infrastructure they have in place.

Online 151

Online Report Payments Regulation 151

PYMNTS

JULY 25, 2019

Customers have varying banking needs, but the global fraud phenomenon tends to have equal impacts. Banking customers are affected by attacks ranging from phishing schemes to identity scams, and it is still up to FIs to provide accurate and real-time protection regardless of where their customers are located.

Fraud 164

Fraud Marketing US Resources 164

Gonzobanker

JULY 9, 2021

The fintech market is smokin’ hot right now. Fintech is no different. Q1 2021 was the largest funding quarter on record, according to CB Insights , with fintechs raising $22.8 Banks and fintechs are in a heated mashup and seeking niches. Fifth Third Bank is acquiring healthcare fintech Provide.

Fintech 197

Fintech Lending Community Payments 197

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

PYMNTS

SEPTEMBER 15, 2020

Emerging markets have their own challenges when it comes to banking, where big, traditional financial institutions (FIs) are anything but efficient. The world doesn’t need another bank,” Poovala told Webster. The world needs a FinTech operating system.”. If you give your card, you can forget about it.”.

System 258

System Operations Fintech Taxes 258

PYMNTS

AUGUST 5, 2019

Perhaps that’s why, in the midst of the seemingly never-ending stream of headlines about data breaches, account takeovers, stolen credit cards and online fraud , the notion of “check fraud” seems something of an outlier for the up-and-coming fraudster looking to make a decent living. The Whole New World of Check Fraud.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

FEBRUARY 27, 2020

Small businesses continue to embrace digital banking. At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. As part of the U.K.’s

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

JANUARY 31, 2019

Instead, a deeper understanding of fraud — down to its genetic outline — is needed to be truly effective in fighting it. The new Digital Banking Tracker highlights how banks are adopting new approaches to protect their customers and clients from nefarious actors. News From The Digital Banking Landscape.

System 197

System Fraud Digital Banking Groups 197

PYMNTS

NOVEMBER 20, 2019

This rampant availability of users’ data makes it easier for bad actors to wreak havoc and commit fraud. She recently spoke to PYMNTS about how Scotiabank has revamped its fraud strategy in recent years. “I The increasing sophistication of fraud attacks has led Scotiabank to reassess how it employs AI, ML and automation.

Fraud 117

Fraud Data Management Analytics 117

PYMNTS

JULY 25, 2019

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead of bad actors with access to the same technology. Banks need to make sure they’re using tech in ways that keep the fraudsters out, but don’t send customers looking for another service.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

PYMNTS

JUNE 21, 2019

Moreover, PSCU’s SVP of Product Denise Stevens told PYMNTS in a recent interview, credit union operators can feel the direction the digital winds are blowing. Finding Friendly Ground With FinTech Firms. The challenge lies in the “how.” Credit unions need to really pay attention to what a customer truly values in an interaction.”.

Fintech 163

Fintech Fraud Data ATM 163

The Paypers

SEPTEMBER 8, 2021

UK-based fraud prevention company GBG has partnered with Hungary-based SEON to help banks, fintechs, and digital banks increase efficiency and reduce costs due to fraud.

Fraud 31

Fraud Online Digital Banking Fintech 31

PYMNTS

DECEMBER 17, 2019

As alt-banking matures and FinTechs mushroom, challenger banks are losing their cool “disruptor cred” and blending into the banking landscape. Their rebel veneer fading, challenger banks and FinTechs are learning the price of being just another part of the financial ecosystem. Not as cool. or anywhere.

San Diego 131

San Diego Fintech Fraud Digital Banking 131

PYMNTS

SEPTEMBER 23, 2020

Financial crime is a pervasive threat to banks, credit unions, FinTechs and other financial institutions (FIs) the world over. A recent study from PwC found that 47 percent of companies had experienced fraud at least once in the past two years, with a grand total of $42 billion in funds stolen over this period of time.

Technology 208

Technology Report Fraud Study 208

PYMNTS

MARCH 28, 2019

That includes, at the most basic level, mobile and digital banking. A full 90 percent of consumers said their top online activity was personal banking , according to the latest edition of PYMNTS’ Digital Banking Tracker — and 60 percent reported regularly using at least one financial services app.

Fintech 196

Fintech Fraud System Security 196

CB Insights

JANUARY 5, 2021

In the past few years, the burgeoning popularity of digital banks has only underscored the severity of these problems, with upstarts like Chime and SoFi offering cheaper, faster, and more convenient banking experiences. . get the state of challenger banks report. The digital divide spans countries as well.

Digital Banking 98

Digital Banking US Online FDIC 98

PYMNTS

NOVEMBER 3, 2020

Lingering economic uncertainty and growing fraud rates in multiple markets are prompting consumers to sharpen their focus on privacy and security. It also details how open banking’s expansion can help businesses build trust with new or existing customers seeking more secure ways to shop. The Pandemic And The Privacy Question .

Study 192

Study Data Regulation Digital Banking 192

PYMNTS

OCTOBER 10, 2019

Consumers have noticed the rising levels of fraud in digital banking, and they are not pleased. Financial institutions (FIs) need to keep watch for newer schemes as they seek to prevent different forms of fraud, such as money laundering, on their online platforms. Around the Digital Banking World.

Fraud 126

Fraud Digital Banking Strategy Security 126

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

JANUARY 28, 2020

If it’s the latter — or some combination of the latter — that means working with FinTechs or other financial services players that are not traditional FIs. Owens noted that Elan aims to improve the customer experience by providing mobile functionality, geolocation, AI-based fraud protection and all forms of digital payments.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

Gonzobanker

MAY 4, 2020

All the capital flowing into the digital fintech space is helping to solve banking industry challenges. As the industry’s appetite for digital technology grows, the capital that’s been flowing into mostly digital-focused fintech is solving real industry challenges right now. SoFi/Galileo: This $1.2

Fintech 109

Fintech FDIC Capital Community Bank 109

PYMNTS

DECEMBER 28, 2020

While many credit unions had already begun implementing digital technologies before the health crisis began, they were forced to radically accelerate their efforts after stay-at-home and social distancing protocols gave them little choice. Credit unions have stepped up to reinforce their digital operations during the pandemic.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

JUNE 29, 2020

Wealthfront , the online investment service firm, has added checking features to its app. The Palo Alto, California startup said the no-fee account is the company’s latest move to build a next-generation banking service that is branchless, automated and optimizes every dollar.

Fintech 151

Fintech California New York ATM 151

PYMNTS

JANUARY 27, 2021

The banking industry faces many day-to-day business challenges, including competition with digitally native FinTechs and the ubiquitous social distancing restrictions brought on by the pandemic. This increased digital presence also brings a greater risk of digital fraud, however.

Security 213

Security Innovation Fraud Study 213

PYMNTS

DECEMBER 9, 2020

A tech upstart – a FinTech, no less – breaking even in 2020? We’re being a bit tongue in cheek, but the fact remains that digital-only banking is getting a wider embrace – especially in Europe, as the pandemic surges yet again. banking license. Could happen. For more than one company. Revolut, the U.K.-based

Digital Banking 205

Digital Banking Course Fintech Operations 205

PYMNTS

MAY 3, 2016

Over the weekend, CBS brought FinTech to prime time during a segment of its “60 Minutes” broadcast on Sunday (May 1). Lesley Stahl, who hosted the segment, used Stripe as an example of how FinTech is transforming payments and, in particular, how they simplify the process new merchants face when attempting to accept payments online.

Fintech 100

Fintech Online Payments Fraud 100

PYMNTS

JUNE 15, 2018

In Africa, the biggest private bank in Kenya, CBA, has cemented a partnership with a FinTech there, Ennovative Capital, a Kenyan firm that licenses software to boost payments speeds. Financing is done through online and web platforms, with instant access to cash. The tech is licensed by a U.S. firm , PrimeRevenue.

Fintech 115

Fintech Compliance Software Taxes 115

PYMNTS

OCTOBER 16, 2019

Money laundering has always troubled financial institutions, but today’s digital banking system creates additional complexities as fraudsters around the world take advantage of financial technologies. Mobile, online and phone channels all have distinct fraud challenges and customer needs. The Cost of Compliance.

Compliance 123

Compliance Fraud Study Digital Banking 123

PYMNTS

MAY 22, 2019

Where once, as he said, “several years ago, the best mobile strategies were typically tied to top-tier banks, today, banks and credit unions of all sizes, from coast to coast, have effectively leveraged a growing FinTech ecosystem of tools, technology and partners.”. The Application Continuum. and acquire more customers.

Mobile 168

Mobile Fraud Online Strategy 168

PYMNTS

MAY 28, 2020

The global financial space has been severely impacted by the ongoing COVID-19 pandemic, with social distancing and stay-at-home guidelines preventing customers from visiting bank branches to access the services they need. Developments From Around The World Of Digital-First Banking.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

JUNE 27, 2019

In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities. Around the Digital Banking World. Banks and payment players are adopting new technologies to keep customer data safe. In the U.K., The platform will launch in the U.S.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

JANUARY 20, 2021

The ongoing pandemic has pushed more consumers online to carry out their shopping and banking, with fraudsters following suit. Bad actors have moved to take advantage of the rush to digital payments — particularly those made with debit cards — leaving banks and financial institutions (FIs) racing to keep them off their platforms.

Security 130

Security Cards Mobile Fraud 130

PYMNTS

NOVEMBER 9, 2020

In banking, collaboration — between the traditional players like banks and the tech savvy FinTechs bringing a slew of new apps to market — is key. Increasingly, open banking will underpin that collaboration. Access for the consumer though means access to that far-flung data is paramount for the banks and third parties.

Fintech 285

Fintech Data Regulation Innovation 285