Remove Customer Experience Remove Online Remove Samsung Remove Technology
article thumbnail

NEW REPORT: Are AI And ML Actually Transforming Retail?

PYMNTS

Artificial intelligence (AI) and machine learning (ML) are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. To learn more about how businesses are leveraging AI and ML technology to optimize their customer experience, click here to download the report.

Retail 158
article thumbnail

Kroger Introduces Contactless Mobile Pay At QFC Stores

PYMNTS

According to the press release, the Kroger app will be compatible with “Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, mobile banking apps and contactless chip cards, underpinned by near-field communication (NFC) technology.” So far, the contactless pay app has been introduced in 61 QFC stores.

Mobile 217
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Reebok Captures In-Store Impulse Buys

PYMNTS

Both well-known and emerging brands are turning to mPOS solutions with the goal of delivering seamless, convenient customer experiences. It highlights different stakeholders’ contributions, including the institutions and technologies that come together to make mPOS solutions happen. Around the mPOS World.

Samsung 142
article thumbnail

Payments 2016: The Year Of The ‘Ecosystem,’ Redefined

PYMNTS

Technology disruption continued its significant, rapid and relentless journey throughout 2016, making it clear that we are in the midst of three major concurrent inflection points: changes in retail, FinTech disruption and a demographic shift in purchasing power. Payments 2016: The Year Of The “Ecosystem,” Redefined. Download the eBook.

eBook 140
article thumbnail

NEW REPORT: From Consumer DIY To Call Center AI

PYMNTS

But when it comes to a broken appliance, or getting locked out of an online account, consumers still tend to pick up the phone and dial into a company’s hotline. By the time they’ve reached the customer service operator, they’ve already done their homework online and tried a few simple fixes of their own.

Report 139
article thumbnail

7-Eleven And Amazon Step Up Automated Store Tech

PYMNTS

Cashierless technology is finally hinting at a mainstream rollout, with 7-Eleven’s announcement that it is piloting a cashierless store, taking a cue from Amazon and Walmart. So while retailers are becoming more aggressive, the Meijer numbers are the first indication that consumers will use cashierless technology at scale.

Retail 136
article thumbnail

Self-Service Kiosks Boost Consumer Spending By 30 Percent

PYMNTS

According to the PYMNTS Unattended Retail Tracker , it comes down to “offering the right combination of in-store tech, mobile solutions and online features.”. Here’s how some retailers are rolling out kiosk technology to their customers — and how it benefits merchants. How do customers pay through these kiosks?

Examples 107