PYMNTS

FEBRUARY 27, 2020

From traditional point-of-sale systems and in-store digital kiosks to mobile orders and eCommerce websites, convenience stores are taking a major step into the world of omnichannel sales,” according to Retail Customer Experience. “By A detailed receipt appears after the customer exits. percent) and offer shorter lines (34.7

Retail 136

Retail Seattle Mobile Samsung 136

PYMNTS

JUNE 26, 2018

According to the PYMNTS Unattended Retail Tracker , it comes down to “offering the right combination of in-store tech, mobile solutions and online features.”. Here’s how some retailers are rolling out kiosk technology to their customers — and how it benefits merchants. How do customers pay through these kiosks? s research.

Examples 107

Examples Arizona Retail Illinois 107

PYMNTS

JANUARY 24, 2019

Its updates include a larger selection of items along with speedier delivery, among other features, as the company seeks to tailor customers’ experiences based on their past purchases and zip codes. The online marketplace ended up selling off most of the company in 2009. billion acquisition of Tradex in 1999, Amazon’s $1.13

Google 115

Google Analysis Branding Samsung 115

PYMNTS

OCTOBER 6, 2016

Apple Pay, Android Pay, Samsung Pay, Walmart Pay, Chase Pay – the list goes on and we would be remiss if we didn’t note that those outside the box thinkers at PayPal also belongs – even if they did put the “Pay” first.

Mobile 184

Mobile Samsung Cards Apple 184

PYMNTS

SEPTEMBER 6, 2016

In the last four years, we’ve had the adoption of bitcoin, Samsung and Apple Pay and the explosion of FinTech,” said Jenkins. Payments security is no longer the passenger but the driver of a great experience for the bank, the payments enabler and the consumer. APIs can optimize the customer experience by being live and secure.

Security 100

Security CA Payments Big Data 100

PYMNTS

JANUARY 29, 2019

Noting the breadth and depth of services and consumer experiences that CUs have delivered through traditional channels, Fagan added that “they’re going to have to build those solutions that replicate those experiences online, and, in so many cases, it’s difficult for a credit union to do that individually.”

Innovation 176

Innovation Fintech Data Community 176

PYMNTS

FEBRUARY 24, 2017

Though the technologies still haven’t reached a level of mainstream usage or acceptance, that hasn’t slowed down the number of companies and sectors looking to utilize VR/AR to transform customer experiences. Banking On The Customer Experience.

Technology 171

Technology Retail Cards Customer Experience 171

PYMNTS

APRIL 12, 2016

Consumer products of any kind — be it food and beverage or others — that have historically either been bought in a traditional brick-and-mortar store or bought online,” observes Lawlor, “are now being sold in these unattended retail environments in the places that consumers work, where they transit, where they entertain themselves.”.

Retail 100

Retail Technology Chicago Samsung 100

PYMNTS

AUGUST 17, 2017

He pointed to bill payments, for example, as things overlaid on top of real-time payments functionality — and which enable customers to take advantage of speed and convenience. NFC has now become part of the mobile payments arena across various “pays,” such as Apple and Samsung.

Innovation 103

Innovation Payments Bitcoin Samsung 103

PYMNTS

DECEMBER 30, 2016

Facing a lower rate of shopper turnout, some retailers are realizing the importance of helping the customer experience go as smoothly as possible. Offering a smooth checkout process is one way that retailers are improving payment solutions and keeping customers engaged with their businesses.

Tools 122

Tools Retail Payments US 122

Celent Banking

NOVEMBER 3, 2015

Chase is developing a wallet that will be available to all of its 94 million cardholders to use in-store, in-app and online. Mobile payments market in the US is only getting more complex, with Apple Pay, Android Pay and Samsung Pay already there, more “Pays” on the way (e.g.

Columbus 100

Columbus blockchain Customer Experience Payments 100

Independent Banker

NOVEMBER 25, 2015

But now his current role is to focus entirely on developing forward-looking financial retail offerings, including mobile and online banking, card technologies and other emerging channels and devices. “We The bank now also offers online and mobile chat options. “A billion-asset, 85-branch community bank based in Rockland, Mass.,

Innovation 70

Innovation Community Bank social media Community 70

FICO

FEBRUARY 17, 2023

From the rapid and sudden shift to online and mobile banking, to exploring artificial intelligence (AI) and hyper-personalization , the finance world is changing quickly. And I’m not alone, as many others are eagerly moving their payment information into things like Apple Wallet and Samsung Wallet for daily use.

South Carolina 52

South Carolina Fraud Management Payments 52

PYMNTS

MAY 22, 2017

But that “nameless Seattle-based coffee shop” he goes to every morning makes it easy to make and pay for his order online and then pick up said order as he is driving by — all seamless, all friction free. Giving Customers What They Want. And, bonus, he even tacks on an order of banana bread if he feels so moved. No fuss, no muss.

Online 111

Online Mobile Security Retail 111

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Customers. Fiserv & Samsung , fiserv.com @Fiserv @Samsung. Richard Lobovsky.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

APRIL 10, 2019

Facial recognition, for example, could capture what a shopper is looking at, and enable retailers to later serve up related promotions to the shopper via email or online ads. Banks are beginning to use facial recognition as secure login tools for customers using their online banking sites and apps. Food & Beverage.

Industry 78

Industry Examples Security Technology 78

PYMNTS

MAY 5, 2016

have divided into three main camps: Android (Google), Apple and, most recently, Samsung. These NFC-enabled payment platforms (that’s Android Pay, Apple Pay and Samsung Pay, respectively) have, in just a matter of years, revolutionized the way consumers interact at the point of sale. initiative.

Mobile 100

Mobile Samsung Payments Apple 100

Gonzobanker

SEPTEMBER 9, 2016

When you want to know about what is going on with, let’s say, online lending, or Bitcoin, or Samsung Pay, or cloud computing, is your vendor bringing the information to you about latest developments? Who talks about and shares the “great” customer experience? Is my vendor doing research for me or am I doing it for them?

System 60

System US Management Technology 60

PYMNTS

MARCH 4, 2019

And it was also found that digital devices from the likes of Samsung as well as Apple are forecast to be popular with this demographic along with food and beverage brands. million bookable online listings at the time. From RV shares to home shares, online platforms must work to enhance customer experiences to help serve their users.

Innovation 116

Innovation Branding Samsung Online 116

PYMNTS

NOVEMBER 1, 2018

“What we are doing is solving age-old customer problems, and oftentimes, in new ways,” he said. In a recent interview with PYMNTS, Shabtai explained why he and his peers consider their primary business to be solving real-world problems that their customers experience every day, and why the company maintains a “technology agnostic” philosophy.

Tools 118

Tools Retail Online Video 118

CB Insights

JUNE 17, 2020

In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online. Education: Technology and online content make the classroom optional. Online courses & content. Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Online grocery. 3D printing.

Industry 101

Industry Technology Online Video 101