Gonzobanker

FEBRUARY 23, 2022

infrastructure and the capacity to manage a BaaS strategy to significantly complement the core business. Executives should embrace technology partners as a means of growing and enhancing their customer value proposition. The winners in BaaS will be outstanding risk managers – not risk eliminators.

Community Bank 130

Community Bank Strategy Risk Management Fintech 130

Perficient

SEPTEMBER 29, 2020

Gina receives nurture emails, first around management, then progressing toward a focus on surgery. Reputation management. It’s the Google experience. The idea behind “stickiness” is that the user enjoys the brand experience so much, they feel a sense of belonging and loyalty. Gina visits sports medicine. And so on….

social media 294

social media System Retail Online 294

Fintech Labs Insights

JANUARY 12, 2017

Efigence is a technology company specializing in designing customer experience and implementing innovative technologies for banks and financial services. Tailored UX for unique look-and-feel. New generation PFM with a smart-support forecasting tool. Hubert Czerski, Head of Project Management and Analysis.

UX 12

UX Digital Banking Customer Experience Innovation 12

FICO

FEBRUARY 12, 2023

Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Insights on Business

FEBRUARY 27, 2019

Forrester Research, one of America’s preeminent market research organizations, has included IBM as one of the “most significant” and also as one of the “eight providers that matter most” in its 2019 evaluation of sales performance management (SPM) solutions. Enable seamless data integration and deep insights using AI and advanced analytics.

Management 79

Management Analytics UX Data 79

Perficient

NOVEMBER 20, 2020

With growing customer expectations around personalization, the ability to create effective, individualized visual content quickly and with limited expense is more important than ever. Synthetic content – imagery and video created using graphic arts tools and software – is a valuable tool in the race to personalize.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Heels dug in.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Perficient

MAY 21, 2021

Prior to Bright Paths, she earned a year’s worth of experience working in technology around software engineering projects as a Product Manager. But with any field right now, the overabundance of unorganized and unfiltered data requires proficiency in a different set of tools. Bright Paths Project: Plenti.

Milwaukee 348

Milwaukee Software Course Detroit 348

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Its Baldrige-winning tenacity on customer experience is legendary and consistent. The Experience Award.

Idaho 148

Idaho Conference Data Marketing 148

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. Now we’re using the same kind of tools to ideate, to figure out how we change quickly, what we should do.

Marketing 294

Marketing Branding Data Industry 294

Gonzobanker

DECEMBER 19, 2022

There’s nothing more Gonzo than a CEO who simply bleeds the soul of front-line relationship managers, and Brager could write a bestselling book on this topic. As Quontic co-founder George Lazaridis so aptly put it, “Steve was a charismatic leader who inspired progress, got results – and managed to have fun along the way.”

Community 216

Community Fintech Industry Innovation 216

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Mint’s pre-launch blogging strategy that got them 20,000+ customers.

Tools 78

Tools Millennials US Maine 78