Insights on Business

APRIL 2, 2019

Exposure to operational risks, data breaches and fraud losses can rise as a consequence of adopting new payment types and channels. The future of payments will increasingly be shaped by fintechs who are quick to respond to market needs with new payment services that offer exceptional value and customer experience.

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Payments New York City Fraud New York 125

PYMNTS

AUGUST 10, 2020

The company started out with an innovative business model. In short, it was to open a limited number of stores in major markets – Los Angeles, New York City and San Francisco – to sell high-end consigned apparel, jewelry and accessories, to complement its eCommerce focus. Playing to Wall Street does two things.

New York City 148

New York City Los Angeles Retail San Francisco 148

PYMNTS

FEBRUARY 24, 2020

But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. And so does the recipient.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

SEPTEMBER 18, 2019

Among the defining endeavors of our time — at least for the worlds of payment and commerce — has been to bring brick-and-mortar retail stores into the new century. It’s an ongoing effort that has probably seen more failures than success stories, but that’s certainly not keeping people from betting on new innovations.

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How To New York City Retail Mobile 176

PYMNTS

DECEMBER 13, 2019

“It’s clear the main reason Amazon wanted to be here was the availability of a skilled tech workforce plus the synergy with related industries,” said James Parrott, an economist at the New School. And New York City still retains that attraction.”. Alphabet also signed a lease earlier this year for 1.3

New York City 131

New York City New York Retail US 131

PYMNTS

APRIL 5, 2019

In addition to the current Hudson Yards location, additional New York City locations are planned to roll out this year). Neiman Marcus Hudson Yards will be all about providing physical and digital experiences in a way not seen at other stores, creating a personal customer experience that is seamless and magical.”

Mobile 100

Mobile New York City New York Branding 100

PYMNTS

NOVEMBER 19, 2019

The combination of Service Cloud Voice and the Amazon Connect solution aim to speed up call resolution while streamlining operations, allowing businesses to provide a powerful customer experience. The new services were announced at Salesforce’s Dreamforce conference Nov. 19-22 in San Francisco and New York City.

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San Francisco New York City Conference New York 101

PYMNTS

SEPTEMBER 5, 2018

was responsible for an innovation that changed the way engagement rings were designed. is once again at work on innovation: This time, the retailer is reimagining its flagship store. As part of that mission, he wants to dedicate more space to serve VIP customers. A few decades later, in 1886, Tiffany & Co.

Retail 102

Retail New York City New York Maine 102

PYMNTS

NOVEMBER 20, 2019

In a recent PYMNTS interview, Co-founder Katie Hunt of SHOWFIELDS – best described as a physical space in New York City for retail experiences – spoke about how at least part of in-person commerce will look, and even feel, in the 2020s. That’s not all.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

MARCH 20, 2020

Making sure freelancers are using one platform rather than a competitor’s pushes businesses to constantly innovate offerings, he continued. The company has worked to make payments to its bellhops as seamless as its customer experience. This includes monitoring the payment solutions workers want and prefer.

Industry 140

Industry Payments New York City Tennessee 140

PYMNTS

AUGUST 10, 2020

Kaufman said he believes that a more customized approach to content monetization can help viewers have a better user experience by providing payments options that meet consumers when, where and how they want so as to ultimately help convert them into full-fledged buyers. A Data-Driven Approach To Enhancing The Payments Experience.

User Experience 242

User Experience Payments New York City Tools 242

PYMNTS

MARCH 27, 2020

cities, including Chicago, Milwaukee, New York City and Philadelphia, and it plans to expand to additional locations. Saunders said deep knowledge of customers’ behaviors allows the company to alter its products as needed and offer personalized discounts. “It Targeting Convenience.

Milwaukee 130

Milwaukee Meeting New York City Data 130

PYMNTS

SEPTEMBER 27, 2019

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Dunkin’ may be a large chain, but it does not take much for customers to switch to another QSR.

Mobile 117

Mobile New York City Analytics United States 117

PYMNTS

JULY 30, 2018

“Pop-In@Nordstrom is all about introducing our customers to the best of what’s out there, and we are excited to partner with a like-minded brand like Casper that leads with innovation and a strong customer experience,” noted Olivia Kim, Nordstrom VP and author of the pop-in concept. ”

social media 103

social media New York City New York Metro 103

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. The space, of course, is a place where Starbucks will roast coffee beans.

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

AUGUST 8, 2020

Kaufman believes that a more customized approach to content monetization can help viewers have a better user experience by providing payments options that meet consumers when, where and how they want so as to ultimately help convert them into full-fledged buyers. A data-driven approach to enhancing the payments experience.

User Experience 187

User Experience Payments New York City Tools 187

FICO

MAY 8, 2019

The company also leveraged the platform to reduce merchant onboarding times, resulting in improved customer experience and accelerated business growth. For its achievements, Worldpay won the 2018 FICO® Decisions Award for Customer Onboarding & Management. The 2018 judges are: Sid Dash, research director at Chartis Research.

New York City 51

New York City Management Innovation New York 51

PYMNTS

FEBRUARY 7, 2020

“We are standing up this product team – to be led by Meng Chee, EVP and chief product officer – to design great technology products and customer and associate experiences with the end user in mind. The memo dictated several internal staff position and role changes.

Austin 131

Austin Lending Omaha New York City 131

Fintech Labs Insights

JANUARY 27, 2016

What if you could keep all the things you like about the in-person customer experience and leave out everything you don’t like? Headquartered in New York City, with offices in Estonia and Irvine, California. More than 100 customers. “Early adopting, innovative companies are thinking about this.

Customer Experience 12

Customer Experience Online New York City Video 12

PYMNTS

SEPTEMBER 18, 2017

Later in the week, the company underscored its mobile commerce ambitions with the news that going forward, its users will be able to use the card to pay for purchases at Williams-Sonoma. That is very much a traditional retailer that is very innovative that comes from a traditional retail world,” Vaughan said at the conference.

Cards 115

Cards Software New York City Conference 115

PYMNTS

DECEMBER 7, 2019

Edgar’s innovation in experiential retail was an instant hit — and by the early 1900s was widely imitated in department stores all over the nation. By 1924 Macy’s launched a Thanksgiving Day parade that ended with its New York City store Santa officially ushering in the holiday season.

Retail 136

Retail New Jersey New York City Course 136

Independent Banker

MARCH 31, 2022

It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. At-large director Jill Sung (not pictured), President and CEO, Abacus Federal Savings Bank, New York City. Their insights are critical to the path we chart for this great industry.”.

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Community Bank Community Industry Texas 239

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

APRIL 20, 2017

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. The bot is another example of MoneyGram’s commitment to making money transfers easy for our customers.”. Aeromexico. Western Union.

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Groups San Francisco New York City Cards 104

Independent Banker

DECEMBER 31, 2022

Anita Drentlaw , CEO, president and CFO at $190 million-asset New Market Bank in Elko New Market, Minn. Jill Sung , president and CEO of $325 million-asset Abacus Federal Savings Bank in New York City. We’ve been talking about why innovation is important, and now it’s about digging into the how,” Potts says.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Fintech Labs Insights

JULY 11, 2023

Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. Come for the wall-to-wall innovations, bring back actionable plans Sep 11-13 | Marriott Marquis | NYC Book Now If we are missing anything, please drop me a note. And prices tend to rise as the event draws closer.

Las Vegas 12

Las Vegas San Diego Conference Austin 12

PYMNTS

OCTOBER 3, 2019

“With Aloha Essentials, NCR gives restaurants robust yet easy-to-use tools in a single, simplified package to run your operations, so you can focus on great food and customer experiences.”. The flexible, end-to-end solution also offers add-on tools that restaurant owners can use as their businesses expand and their needs change. “We

New York City 134

New York City Maine Tools New York 134

PYMNTS

JANUARY 7, 2019

In the world of retail innovations, merchants are looking to reach shoppers by interacting with them through multiple touchpoints. They are turning to cross-channel strategies to improve the customer experience, and even working with other companies to help execute these visions.

New York City 140

New York City Online Retail Branding 140

PYMNTS

MARCH 11, 2017

New York City Mayor Bill DiBlasio allowed himself to be seen in public eating a piece of pizza with a fork and knife — and caused an outrage among his constituents. While the concepts of high-tech and pizza may not be natural fits together, Domino’s actually has a long history of innovating with ordering technology.

Chicago 123

Chicago New York City New York Innovation 123

Fintech Labs Insights

NOVEMBER 13, 2015

ID Analytics won first place in its category at the 2015 Fierce Innovation Awards: Telecom Edition. The company impressed judges with its ID Connect solution, launched in September , which makes it easier onboard and enroll customers digitally. Companies were judged based on: technological innovation. financial impact.

Analytics 12

Analytics Innovation San Diego New York City 12

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. One popular approach: in-house financial innovation labs. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

JULY 24, 2018

But other companies are starting from scratch, building a new business model that relies on maintaining a superior customer experience online and transferring it to physical retail. Physical stores have allowed more Bonobos customers to understand the value the brand offers, and in turn the brand has reaped new revenue.

Retail 49

Retail Online Branding New York 49

CB Insights

JANUARY 24, 2018

Alibaba has a greater advantage in marrying online and offline data, and has already opened countless tech-enabled grocery stores and retail outlets; at the same time, however, the Chinese powerhouse faces stiff domestic competition from large players like JD.com and Tencent, as well as from smaller startups looking to innovate in-store retail.

Retail 65

Retail Online US Technology 65

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Customer service: Customer experience goes virtual with conversational AI. surging DEMAND DRIVes TECHNOLOGICAL INNOVATIONS in the space and CREATes JOBS. Table of Contents.

Industry 101

Industry Technology Online Video 101

FICO

SEPTEMBER 27, 2019

We heard this message loud and clear at Finovate in New York City this week, as we have from banks and financial institutions worldwide. This post is the first in a series exploring important new themes that are emerging in the rapidly changing financial crime arena. The real-time financial crime threat is real.

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Fraud New York City Analytics Compliance 40

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

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Video Branding Company Strategy 78