PYMNTS

NOVEMBER 19, 2019

Service agents traditionally have had to gather data from many sources to tackle the needs of customers. This new service keeps all information in one place to enable tracking of customers’ assets, orders and support history. The new services were announced at Salesforce’s Dreamforce conference Nov.

San Francisco 101

San Francisco New York City Conference New York 101

PYMNTS

DECEMBER 13, 2019

“It’s clear the main reason Amazon wanted to be here was the availability of a skilled tech workforce plus the synergy with related industries,” said James Parrott, an economist at the New School. And New York City still retains that attraction.”. Alphabet also signed a lease earlier this year for 1.3

New York City 131

New York City New York Retail US 131

PYMNTS

MARCH 20, 2020

Making sure freelancers are using one platform rather than a competitor’s pushes businesses to constantly innovate offerings, he continued. The company has worked to make payments to its bellhops as seamless as its customer experience. This includes monitoring the payment solutions workers want and prefer.

Industry 140

Industry Payments New York City Tennessee 140

PYMNTS

SEPTEMBER 27, 2019

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Dunkin’ may be a large chain, but it does not take much for customers to switch to another QSR.

Mobile 117

Mobile New York City Analytics United States 117

PYMNTS

FEBRUARY 7, 2020

That may end up being a trend through next week as the world, watches for Walmart’s earnings report and the big rush of news that will come with it. Loans were primarily issued to SMB merchants that sell on the site, and bank partnerships were leveraged in some foreign markets. Never underestimate the value of logistics.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

JULY 30, 2018

The pop-up store , in an era where retail is resetting rapidly all around, has become a popular option for all types of businesses, including eTailers looking to put feelers out into physical commerce without a big commitment, or even physical retailers trying to test-drive an expansion into a new market. ”

social media 103

social media New York City New York Metro 103

FICO

MAY 8, 2019

The company also leveraged the platform to reduce merchant onboarding times, resulting in improved customer experience and accelerated business growth. For its achievements, Worldpay won the 2018 FICO® Decisions Award for Customer Onboarding & Management. Agile Response to Market. About the FICO Decisions Awards.

New York City 51

New York City Management Innovation New York 51

Fintech Labs Insights

JANUARY 27, 2016

What if you could keep all the things you like about the in-person customer experience and leave out everything you don’t like? Headquartered in New York City, with offices in Estonia and Irvine, California. More than 100 customers. “Early adopting, innovative companies are thinking about this.

Customer Experience 12

Customer Experience Online New York City Video 12

Independent Banker

DECEMBER 31, 2022

One of the biggest challenges is simply navigating market uncertainty related to Federal Reserve policy and the direction of the economy. Anita Drentlaw , CEO, president and CFO at $190 million-asset New Market Bank in Elko New Market, Minn. Anita Drentlaw, New Market Bank. By Beth Mattson-Teig.

Community Bank 91

Community Bank Community Tampa North Carolina 91

PYMNTS

DECEMBER 7, 2019

In fact, it seems the tradition in 2019 serves the same purpose in did in the 1840s when it first started — a purpose that it is perhaps more critical than ever: Getting customers out of the house and into the stores. . Santa: The Original Experiential Retail Strategy. Nick in their windows to appeal to children.

Retail 136

Retail New Jersey New York City Course 136

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

Fintech Labs Insights

JULY 11, 2023

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms. Below is our curated list of the best global banking tech events, conferences and trade shows in 2023.

Las Vegas 12

Las Vegas San Diego Conference Austin 12

PYMNTS

MARCH 11, 2017

New York City Mayor Bill DiBlasio allowed himself to be seen in public eating a piece of pizza with a fork and knife — and caused an outrage among his constituents. While the concepts of high-tech and pizza may not be natural fits together, Domino’s actually has a long history of innovating with ordering technology.

Chicago 123

Chicago New York City New York Innovation 123

Fintech Labs Insights

NOVEMBER 13, 2015

ID Analytics won first place in its category at the 2015 Fierce Innovation Awards: Telecom Edition. The company impressed judges with its ID Connect solution, launched in September , which makes it easier onboard and enroll customers digitally. Companies were judged based on: technological innovation. market validation.

Analytics 12

Analytics Innovation San Diego New York City 12

CB Insights

JULY 24, 2018

From 2006 to 2016, the five big department store chains — Sears, JCPenney, Nordstrom, Kohl’s, and Macy’s — lost a combined $75B in market value due to the Amazon effect. in market value. Indochino uses digital marketing and old-school word-of-mouth to drive a flywheel effect. to $355.9B Conclusion.

Retail 49

Retail Online Branding New York 49

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. One popular approach: in-house financial innovation labs. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

JANUARY 24, 2018

Alibaba has a greater advantage in marrying online and offline data, and has already opened countless tech-enabled grocery stores and retail outlets; at the same time, however, the Chinese powerhouse faces stiff domestic competition from large players like JD.com and Tencent, as well as from smaller startups looking to innovate in-store retail.

Retail 65

Retail Online US Technology 65

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Customer service: Customer experience goes virtual with conversational AI. Table of Contents. Healthcare: Using data, wearables, and VR to make care more accessible. Online grocery.

Industry 101

Industry Technology Online Video 101

FICO

SEPTEMBER 27, 2019

We heard this message loud and clear at Finovate in New York City this week, as we have from banks and financial institutions worldwide. This post is the first in a series exploring important new themes that are emerging in the rapidly changing financial crime arena. The real-time financial crime threat is real.

Fraud 40

Fraud New York City Analytics Compliance 40

CB Insights

DECEMBER 14, 2017

These direct-to-consumer, or D2C companies, are able to manufacture and ship their products at much lower costs than traditional consumer brands because they own all of their customers’ data and maintain end-to-end control over the making, marketing, and distribution of products. No need to choose.

Video 78

Video Branding Company Strategy 78