The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

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Retail Banking Trends Analysis Trends 43

Bank Innovation

FEBRUARY 10, 2020

As banks continue to explore best practices around handling customer data, insight from core technology provider Fiserv suggests open banking can help banks compete with fintechs and large incumbents alike. “By

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Innovation Fintech Data Technology 284

Bank Innovation

APRIL 17, 2020

For TD, it has meant turning its cybersecurity centers into technology “war rooms” to handle the rapidly changing needs of customers facing a new reality.? The coronavirus pandemic has forced many bankers and bank processes to pivot in unexpected ways.

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US Technology Customer Experience Innovation Strategies 273

Bank Innovation

MAY 1, 2020

Banks are accelerating their technology projects in light of the coronavirus pandemic. Whether its Happy State Bank pushing out video teller machines or TSB Bank launching a virtual assistant in five days, banks are trying to find new ways to connect with customers during times of social distancing. Legacy banks in the U.S.

Video 259

Video Innovation Technology Customer Experience 259

Bank Innovation

APRIL 16, 2020

As Moven begins shutting down its consumer-facing businesses, the digital banking platform is funneling its customers to Varo Money.? We are excited to welcome their customers and deliver on the types of technology and features they have grown to love,” said […].

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Digital Banking Technology Customer Experience Innovation Strategies 259

Bank Innovation

APRIL 6, 2020

We are ensuring [employees] continue to operate at the highest standards with the proper technological tools and access so they […].

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Tools Operations Technology Customer Experience 259

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

Bank Innovation

JANUARY 7, 2020

The eight-year-old company is working with banking technology giant FIS to reach new financial institutions. While third-party personal finance apps have garnered attention through direct-to-consumer offerings, HT Mobile Apps is looking to reach more users by offering savings and financial literacy tools to partner institutions.

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Tools Mobile Technology Company 221

Bank Innovation

JANUARY 23, 2020

Bank Innovation has hand-selected 10 companies to participate in its DEMOvation Challenge at Bank Innovation Ignite, which runs from March 2-3 in Seattle. The companies focus on a variety of use cases including customer acquisition, loan underwriting technology, conversational AI, fraud prevention, and other digital capabilities.

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The Financial Brand

JANUARY 6, 2019

The post Top 10 Retail Banking Trends and Predictions For 2019 appeared first on The Financial Brand. 2019 banking trends and outlooks from financial services leaders and influencers as well as financial institutions from around the world.

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Banking Trends Trends Retail Branding 33

BankInovation

MAY 22, 2020

The company told Bank Innovation it wants to eliminate cost as a barrier for smaller banks and credit unions to sign up for the service. Barwick Bank, meanwhile, is using technology from Finastra to create brand new digital channels. The bank currently […].

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BankInovation

JULY 24, 2020

The tech-focused market research company Forrester recently reported in “The New Unstable Normal: How COVID-19 Will Change Business and Technology Forever,” that the effects of the pandemic could be permanent. As the COVID-19 pandemic alters the world, financial services are reacting in turn. In the short term: 1.

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Technology Marketing Report Company 90

BankInovation

JUNE 30, 2020

The former investment banker and fund manager has set up 1fs:Wealth, a London-based technology firm that aims to help family offices and rich individuals manage their assets. Bobby Console-Verma isn’t letting the pandemic slow down his business plans. He plans […].

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Management Technology Customer Experience Innovation Strategies 64

BankInovation

JUNE 26, 2020

Financial services ranked 11th out of 15 industries when it comes to emotionally connecting with customers. Citizens Bank, meanwhile, is transforming its technology core through a data-driven personalization engine. This week, MLBM released its 2020 Brand Intimacy Study.

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BankInovation

JULY 17, 2020

Credit unions are rejecting some of the big core providers and instead choosing startups to overhaul their technology. based banking software company Bankjoy has grown its customer base by 50% since the start of the pandemic. Royal Oak, Mich.-based Point-of-sale lending, meanwhile, is continuing its rapid growth trajectory.

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Lending Software Technology Company 64

BankInovation

MAY 28, 2020

For Advia Credit Union, digital chatbot technology from LogMeIn was a “saving grace” according to Joli Hensley, manager of digital channels.

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Management Online Technology Customer Experience 72

Bank Innovation

MARCH 19, 2020

With the novel coronavirus forcing employees to work from home, banking technology and security infrastructures are being put to the test.? Today, if you are not a frontline employee, you are working from home,” said Jason Shields, vice president and loan operations manager at Gulf Coast Bank, which is based in New Orleans.

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Security Operations Management Technology 51

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Their technology is basically a card with a built in computer that lets the holder to change a credit card to a different type of credit card, or perhaps even a debit card. Perhaps there is a big bank in Canada that has embraced their technology. Their application is middleware.

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Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Founded: 1999 and 2005. Capital One — Capital One Labs.

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