Customer Experience Groups Operations UX 
Perficient
JANUARY 25, 2023
2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Banks are focused on efficiency initiatives to optimize their operations and lower costs.
South State Correspondent
JANUARY 23, 2023
Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. How Bankers Will Use This Amazing Tool Bankers can use ChatGPT in various ways to improve their productivity, operations, and customer experience.
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Perficient
APRIL 4, 2022
Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. 1) Know Me – Data & Analytics Relevant to the Customer. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. We also help them achieve enterprise-wide operational excellence.?
Gonzobanker
FEBRUARY 23, 2022
However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right. Executives should embrace technology partners as a means of growing and enhancing their customer value proposition.
FICO
JANUARY 11, 2022
Be fascinated by your customers, not your technology. We are kicking off a series of 5 blog posts that take a deeper dive into these posts, grouping the 11 commandments into common themes. You need to establish a learning culture where you can rethink the way your organization operates. An incorrect customer address poses ?little
Perficient
AUGUST 30, 2022
Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. Team Lead: The Team Lead’s purpose is to facilitate open communication, act as a liaison between groups, and answer questions. What is Agile? They are who build the products.
CB Insights
SEPTEMBER 21, 2017
Launched in April 2016 in partnership with The Warranty Group’s London General Insurance Company, Amazon Protect offers protection against accidental damage, breakdown, and theft for Amazon purchases ranging from washing machines and mobile phones to kitchen appliances and tablets. We take a look at the expansion of that effort here.
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