William Mills

FEBRUARY 7, 2017

Key trends in this year’s report include the continued evolution of payments technology, increased adoption of self-service and innovative branch automation technology, and further enhancements to mobile banking – all converging as part of an overlying strategy to improve the customer experience.

Report 40

Report social media Customer Experience Industry 40

Insights on Business

JUNE 14, 2018

Today, if banks want to continue to succeed, they must reinvent themselves once again from generalist to specialist by creating new products that enable banks to build better forms of customer experiences. Digital reinvention at its most fundamental level reconceives banking using a customer-first or customer-centric perspective.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

Javelin Strategy & Research

MAY 22, 2015

Moven demonstrated a number of new features, including location-specific offers for short-term credit based on a user’s spending patterns, and the opportunity to lock in savings based on a customer’s financial wellness performance against a typical month. 1 factor in their anxiety about new financial technology.

Fintech 40

Fintech Google Cards Fraud 40

William Mills

SEPTEMBER 25, 2018

You can also store your IDs and secure notes. Fortr3ss is working in financial, healthcare and comcast industry sectors. ^KT. They see themselves as a platform for managing digital identity, secure by biometrics. However, they see their main value as helping to improve customer experience. ^SR 09:34 am Cashoff.

Mobile 78

Mobile Customer Experience Lending Analytics 78

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Kofax has a great suite of solutions for authenticating customers. For Banks, Know Your Customer, is a critical security responsibility. Simon Scheurer (CTO).

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

It’s all done through the smartphone, with bank-level security. Presenting a programmable cloud – a fintech platform. ^KT. Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Adds in Social security. Lots of useable data. ^KT.

Video 40

Video Mobile social media Analytics 40

CB Insights

DECEMBER 5, 2017

Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e. Aviva has targeted four areas for investment: IoT, data & analytics, customer experiences and distribution. new sharing economy platforms). AXA Strategic Ventures. 13 in 2015.

Strategy 28

Strategy Marketing Analytics Innovation 28

CB Insights

JULY 16, 2017

Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e. Aviva has targeted four areas for investment: IoT, data & analytics, customer experiences and distribution. new sharing economy platforms). in funding. Munich Re/HSB Ventures.

Strategy 28

Strategy Marketing Analytics Innovation 28

William Mills

SEPTEMBER 9, 2016

An App Store for FinTech applications. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. We try to leave a positive mark on the world through business and technology.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 9, 2018

There are a number of great events in FinTech but this one I do my best to attend each year. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience.

Security 40

Security Samsung Strategy San Jose 40

FICO

JANUARY 19, 2018

The financial and retail sectors both have emerging competitors who are more technologically sophisticated than the incumbents. For the average customer, the banking disruption has taken the form of more digital fulfillment options, rather than required in-branch visits. However, it’s not just convenience that consumers want.

Analytics 45

Analytics Millennials Retail Data 45

Gonzobanker

DECEMBER 19, 2022

In 2021, there were more than 120 fintech IPOs in the U.S., 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Acquisition of the Year: Bank Acquiring a Fintech. Acquisition of the Year: Fintech Acquiring a Bank. Oh, what a mere 12 months can do.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking.

Fintech 194

Fintech Community Regional Technology 194

William Mills

SEPTEMBER 7, 2016

Their API is already integrated in a few core systems and other fintech necessitates. Also a pretty good customer experience. Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS. Besides Georgia, Texas seems to be a hot area for FinTech companies. Partner with Geezeo.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. One popular approach: in-house financial innovation labs. It plans to roll out over two dozen bots in late 2018 to financial institutions for testing.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

SEPTEMBER 1, 2015

To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. Avoka’s digital business platform for frictionless sales and service solves the “buy” problem for financial institutions, government, and education. Dynamics, Inc.

Company 12

Company Software Analytics Mobile 12