Gonzobanker

FEBRUARY 1, 2023

While AOBA provides a fertile forum for buyers and potential sellers in the bank M&A space to commensurate, the crowd uses this valuable face time to also delve into discussions about the economy, strategic growth, fintech innovation, competition, and talent wars.

Arizona 147

Arizona Kansas City Industry Phoenix 147

Perficient

JULY 11, 2022

One could consider it the “layaway of the digital age,” except unlike with layaway, the consumer does not have to pay in full before taking their purchase home, using the service, obtaining the tickets to an event or destination, etc., which is a huge draw to using BNPL as a non-cash payment method. According to Kristen E.

Fintech 474

Fintech Trends South Dakota Apple 474

Gonzobanker

FEBRUARY 8, 2022

While AOBA 2022 had its share of execs wanting to “fake it until they make it” with future innovation, credit is due to the bankers who are pouring real financial investment into new fintech experiments. Yet, credit must be given to bankers who are finally pouring real financial investment and attention into these new experiments.

Fintech 167

Fintech Customer Experience Conference Technology 167

Celent Banking

FEBRUARY 24, 2017

This particular article is focused on innovations in small business and corporate banking: two critical market segments for financial institutions as they seek revenue growth and relevance in the evolving digital B2B marketplace. Legacy Transformation / IT Platform Innovations. Emerging Innovation. Operations and Risk.

Innovation 114

Innovation Boston Technology Meeting 114

Bank Innovation

MARCH 31, 2020

Dear Reader, For 25 years, Royal Media, Bank Innovation’s publisher, has dedicated itself to serving its business communities with professionalism and integrity. Today, the coronavirus pandemic has created significantly more complexity and uncertainty in our daily lives.

Community 243

Community Innovation Customer Experience Resources 243

Bank Innovation

MARCH 11, 2020

At Royal Media, Bank Innovation‘s publisher, we take great pride in the value of our exceptional industry conferences and the effort we put into their production. We rightly view our more than a dozen annual conferences as crucial opportunities for business development in our industries.

Conference 243

Conference Innovation Industry Customer Experience 243

Perficient

NOVEMBER 21, 2023

With nearly three decades of experience directing commercial lending, corporate finance, and insurance for leading brands, Perficient’s Insurance Principal, Brian Bell, stands at the forefront of our financial services practice. Explore why leading insurance carriers count on us to drive results.

Industry 221

Industry Conference Meeting Maine 221

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. Honkook Kim and his Gentle Monster Brand is a perfect example.

Innovation 195

Innovation social media Branding Marketing 195

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. Think Quicken Loans® on steroids but for small business lending. www.miradortech.com.

Conference 40

Conference Innovation Lending Customer Experience 40

Independent Banker

OCTOBER 31, 2018

“Innovation will be the key to sustaining and growing our businesses.”. Here at ICBA, we’re in full innovation mode, so it’s only appropriate that this issue be dedicated to technology. This year, you’ve probably heard me say that ICBA is focused on three pillars: community bank advocacy, education and innovation.

Fintech 70

Fintech Community Bank Community Nashville 70

Celent Banking

APRIL 28, 2017

Customer Experience. In line with what banks have recently been telling us, improving the Customer Experience was top of mind for many customers. Other technologies that didn’t make the headlines but were present include Analytics , Biometrics , and Lending / Mortgages.

San Jose 125

San Jose Customer Experience Technology Analytics 125

Insights on Business

OCTOBER 10, 2017

Here is a preview of our focus at this year’s Sibos: Enterprise blockchain – IBM is leading the advancement of blockchain with many projects under way in financial services including foreign exchange payments netting , private equity administration , securities lending and trade finance.

blockchain 87

blockchain Customer Experience Compliance Fraud 87

Insights on Business

FEBRUARY 19, 2016

In today’s highly digitized and connected world, several lean and nimble organizations are making profound business impact challenging the traditional banking models in domains such as Payments, Lending and Wealth Management. I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 132

Fintech Video Lending Industry 132

South State Correspondent

AUGUST 10, 2023

Maybe an incoming payment was not processed by another bank, for example, and the customer never received funds. It eats up a substantial number of resources for a bank and often causes a less-than-optimal customer experience. An “event” can be a payment, an internal balance adjustment, or a name change on an account.

System 195

System Examples Operations Data 195

Insights on Business

FEBRUARY 19, 2016

In today’s highly digitized and connected world, several lean and nimble organizations are making profound business impact challenging the traditional banking models in domains such as Payments, Lending and Wealth Management. I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 93

Fintech Video Lending Industry 93

Insights on Business

FEBRUARY 19, 2016

What should be their strategy for Digital Banking transformation and what they can learn from FinTech innovation? In today’s highly digitized and connected world, several lean and nimble organizations are making profound business impact challenging the traditional banking models in domains such as Payments, Lending and Wealth Management.

Fintech 70

Fintech Innovation Lending Video 70

ZootBlog

JANUARY 25, 2017

Arkadi Kuhlmann, founder of ING Direct USA and Zenbanx, challenges banks to create a new approach to customer experiences in order to change the payments conversation. Financial Industry Outlook 2016: Innovation Will Find its Way Back. Changes to the Military Lending Act: What Your Institution Needs to Know.

Lending 60

Lending Customer Experience Fraud Google 60

Insights on Business

FEBRUARY 19, 2016

In today’s highly digitized and connected world, several lean and nimble organizations are making profound business impact challenging the traditional banking models in domains such as Payments, Lending and Wealth Management. I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 70

Fintech Video Lending Industry 70

Celent Banking

MARCH 16, 2015

There were a couple of overarching themes throughout the event. P2P lending), and new payment schemes. While in the store, customers can scan QR codes on each product to bring up specific measurements and statistics. This is the essence of an omnichannel experience. Do these themes resonate with your experience?

Conference 100

Conference Retail Community Community Bank 100

FICO

JANUARY 6, 2022

As credit issuance, account management and collections enter the digital age, the opportunity for innovative experimentation is accelerated and made more complex by the wide range of data and decision points a digital platform enables. Better risk detection means improved targeting of customers for best treatment. . . .

Management 52

Management social media Customer Experience Strategy 52

Celent Banking

NOVEMBER 3, 2015

Last week my colleague Dan Latimore and I were at Money 20/20, which in four short years has become a “must attend” event in payments and Fintech. Make no mistake – while most “pays” look similar, they offer a different customer experience (e.g. how to trigger payment, where it is accepted, etc.)

Columbus 100

Columbus blockchain Customer Experience Payments 100

Gonzobanker

DECEMBER 22, 2020

Financial institutions went from having no PPP lending program at all to funding their first loan in 90 days – and this with literally last-minute regulatory guidance. By providing unprecedented loan relief and loan counseling/assistance for millions of their customers impacted by the pandemic.

Idaho 181

Idaho Community Industry Strategy 181

FICO

FEBRUARY 9, 2023

They’re also operating against an increasingly competitive backdrop amid consumer expectations for faster, smarter, suitably tailored and personalized experiences. Finding the optimal balance between providing a great customer experience and managing the cost-to-serve has also proved tricky. And the clock is ticking.

Analytics 52

Analytics South Carolina Management US 52

Gonzobanker

NOVEMBER 9, 2015

Money20/20 became quite the event in a very short time, with 10,000 – count ’em – attendees up from 2,300 only three years ago. Lots of talk about innovation and customer experience. Innovation on the merchant side. So, good freakin’ God, real innovation from an industry behemoth? The logistics.

blockchain 60

blockchain Bitcoin Lending Innovation 60

FICO

JULY 29, 2020

Is this the event that will turn the way we interact, learn, play, communicate, run our businesses, and our lives in general? Looking at our mind map, it seemed to me that there are many openings for businesses to go further with their digital innovation and emerge from COVID-19 with new ways to make money. Take education, for example.

Cards 52

Cards Exercises Lending Examples 52

FICO

JUNE 14, 2023

Innovations in AI/ML and analytics have made it possible for every interaction to be personal and unique, and customers expect banks to be investing in technology that fuels meaningful experiences. Darryl is a frequent speaker at industry events including FICO World and CSRSA conferences.

Analytics 52

Analytics Strategy Survey Technology 52

FICO

NOVEMBER 30, 2022

When that something is a customer, these data features become invaluable digital assets, especially when aggregated over time. This not only changes the value equation that your customers experience, but it also radically improves the way your employees work and add value across this ecosystem. .

Retail 52

Retail Data Analytics Fraud 52

Independent Banker

MARCH 31, 2022

It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. Terry Jorde, Senior executive vice president and chief of staff, ICBA.

Community Bank 239

Community Bank Community Industry Texas 239

FICO

APRIL 21, 2020

More Contactless Customer Experiences. We’ll likely see businesses continue certain practices for having less physical contact with their customers, as well as less contact among fellow customers themselves. Banks should take a close look at the makeup of their lending audience. But we can rebuild.

Community Bank 75

Community Bank Community Lending Fraud 75

CB Insights

FEBRUARY 13, 2020

Over the last decade, Stripe has expanded its platform beyond payments processing to handling more complex marketplace transactions through Stripe Connect, while also offering complimentary services to help facilitate online commerce, drive growth for customers, and expand the funnel of internet businesses globally. TABLE OF CONTENTS.

Online 98

Online Company Retail Payments 98

Gonzobanker

JULY 7, 2015

Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Niche players Everbank and CIT use Internet deposits as cheap funding for commercial finance and lending activities.

Digital Banking 60

Digital Banking Industry Capital Strategy 60

William Mills

MAY 11, 2016

Under the scenario the consumer can transfer much-needed cash as well get cash (that was earned, not paid yet) so no payday or online lending debt is added. Peer lending meets machine learning, with LendingRobot. The algorithm automates the process of identifying, and investing in, the best peer-to-peer lending opportunities.

Video 40

Video Lending social media Analytics 40

Social Assurance

NOVEMBER 6, 2020

Despite the formidable challenge of combining four in-person events into one virtual event, the benefits of this new format were soon apparent. By having CFOs and CEOs in attendance, content would lend itself to position bank marketers as a critical function within any organization. So, how can Social Assurance help?

Marketing 12

Marketing Conference Minneapolis Analytics 12

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. This looks like a polling tool, to get quick client feedback, mostly about current events. Katerina Frolovicheva (MD, Technologies Innovations). Vladimir Stasevich (Exec.

Video 40

Video Mobile social media Analytics 40

South State Correspondent

JULY 25, 2022

The first half saw near-record volatility and a confluence of events that have never occurred before in the history of the world – a strong economy, rising rates, record inflation, and a reduction of liquidity. Now, more households and businesses are thinking about switching banks, and the customer experience is king.

Trends 195

Trends Lending Marketing Capital 195

FICO

DECEMBER 20, 2016

As we close out 2016, receding into the background are the never-ending stories of Big Data technology, as well as the hype of how P2P lending is taking over. Instead, the focus is on blockchain, open banking, AI, fintech beyond P2P lenders, cybersecurity, digitisation and customer experience. All sorts of outcomes could ensue.

Trends 40

Trends Big Data blockchain Data 40