Perficient

FEBRUARY 29, 2024

Banking institutions are responding by integrating advanced technologies, particularly artificial intelligence and data analytics, into their lending operations to enhance efficiency and adaptability. Explore and integrate alternative data sources and innovative scoring models to offer fairer assessments of creditworthiness.

Trends 221

Trends Industry Analytics Compliance 221

PYMNTS

OCTOBER 8, 2020

Berlin's Mambu is partnering with New Zealand digital lending platform Ranqx , which will use Mambu's API-first digital banking platform to provide digital lending experiences, loan origination, decisioning and monitoring for small- to medium-sized businesses (SMBs), according to a press release.

Lending 141

Lending Customer Experience Digital Banking Innovation 141

Bank Innovation

MARCH 6, 2020

In this episode, editors discuss the following news developments: How embedded finance can expand into new areas; How banks are taking inspiration from startups in developing customer experience; and How nonbank lenders are tailoring their offerings for […].

Innovation 195

Innovation Customer Experience Video Management 195

Independent Banker

OCTOBER 31, 2022

Digital lending capabilities are quickly becoming table stakes, particularly when it comes to small business lending. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.

Lending 91

Lending Community Bank Community Illinois 91

PYMNTS

MARCH 20, 2020

FinTechs continue to push the envelope to see how far open banking frameworks can go in improving the SMB banking experience, and increasingly, SMB lending is shifting to the center of these collaborative efforts. In the U.K., “Regulation around open banking has certainly been of great benefit to businesses in the U.K.,

Lending 233

Lending Data User Experience Fraud 233

Bank Innovation

JANUARY 23, 2020

Bank Innovation has hand-selected 10 companies to participate in its DEMOvation Challenge at Bank Innovation Ignite, which runs from March 2-3 in Seattle. The companies focus on a variety of use cases including customer acquisition, loan underwriting technology, conversational AI, fraud prevention, and other digital capabilities.

Innovation 221

Innovation Seattle Fraud Technology 221

Bank Innovation

DECEMBER 19, 2019

Small business lending company OnDeck is expanding its ecosystem of products. In this episode of Fintech Unfiltered, which is sponsored by Blend, Bank Innovation sat down with OnDeck CEO […].

Community 360

Community Lending Innovation Digital Banking 360

PYMNTS

MARCH 12, 2019

Innovation has always been important for community banks, but the driving force of digitization over the last decade has greatly sped up the pace, said Kevin Tweddle, chief innovation officer for the Independent Community Bankers of America ( ICBA ). Innovating for Community Banks.

Community Bank 205

Community Bank Community Innovation Fintech 205

PYMNTS

SEPTEMBER 5, 2019

Call centers need to ensure that they provide a robust customer experience via multiple channels, but that need can make the authentication process tricky in terms of satisfying consumers who want speed. In alternative finance news, companies are building better payday lending products. All this, Today in Data.

Innovation 108

Innovation United States Customer Experience Fraud 108

Accenture

JANUARY 25, 2017

As explored in my previous posts, traditional banking players have to deal with a competitive arena composed of disruptive “native digital” players who can deliver a higher level of customer experience, less time between steps and lower costs. Read more.

Lending 150

Lending Innovation Customer Experience 150

Perficient

JANUARY 12, 2021

Banks will spend a significant amount of time and money in 2021 to create that compelling customer experience. Smaller financial institutions will have to be more innovative and rely on third parties and as-a-service based solutions to specifically address the needs of the niche market they are servicing. reached 31.7

Trends 332

Trends Fintech Customer Experience Innovation 332

Bank Innovation

OCTOBER 30, 2019

Small business lending marketplace Become announced Tuesday that it raised $10 million in Series A capital to grow its platform. Benson Oak Ventures and Magenta Venture led the round, while RIO Ventures Holdings, iAngels and Entrée Capital participated. Viola Credit provided an extra $2.5 million in debt.

Lending 186

Lending Capital Customer Experience 186

Abrigo

SEPTEMBER 2, 2020

The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can be found in other end-to-end lending solutions. See how digitization can improve customer experiences. learn more.

Lending 259

Lending Community San Antonio Survey 259

Abrigo

MARCH 2, 2023

Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages. Impact of technology Banking industry lessons from Southwest Airlines According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

Insights on Business

JANUARY 10, 2017

And Blockbuster, which in 2004 had about 60,000 employees and more than 8,000 stores, was in bankruptcy by 2010 because Netflix and other on-demand video providers figured out how to deliver a much more convenient and rewarding experience. RBS soon will deploy a chat bot using IBM’s Watson technology to answer customers’ questions.

Customer Experience 87

Customer Experience social media Video Innovation 87

PYMNTS

MARCH 26, 2020

That lack of physical access has been a major stumbling block for FinTechs as they’ve tried to move from offering their customers a specific financial service – such as lending, saving or investing – toward becoming their primary financial services relationship.

Innovation 241

Innovation Fintech Data Examples 241

Bank Innovation

JANUARY 22, 2020

Chief Operating Officer Paul-Henri Ferrand told Bank Innovation that the company aims to add insurance, lending and treasury products. “We’re building our operating system around our real-time underwriting and our financial stack. We think we can […].

Lending 273

Lending Innovation Cards Operations 273

PYMNTS

APRIL 1, 2019

At the end of the day, he noted, trust is the critical element at credit unions, and the main differentiator between credit union customers and other banking customers. It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

Bank Innovation

MARCH 6, 2020

Iwoca, a London-based small business lender, announced a debt financing round of 100 million euros ($112 million) last week to fund new loans in Germany.? “We We have seen considerable growth in the [German] market,” said Oliver Schmid, general manager of Iwoca. What sets us apart from banks is we built the system from scratch geared […].

Lending 300

Lending US System Management 300

PYMNTS

MAY 21, 2020

The company said in an announcement that business lending end users are able to have an enhanced customer experience throughout the entire time of securing as well as drawing down on a loan.

Customer Experience 130

Customer Experience Lending User Experience Innovation 130

Celent Banking

FEBRUARY 28, 2017

Lending Product — for the most impressive consumer or business lending or collections initiative. Product Innovation — for demonstrating the ability to launch multiple innovative products. Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston.

Innovation 100

Innovation Lending Boston Trends 100

Celent Banking

FEBRUARY 28, 2017

Lending Product — for the most impressive consumer or business lending or collections initiative. Product Innovation — for demonstrating the ability to launch multiple innovative products. Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston.

Innovation 100

Innovation Lending Boston Trends 100

PYMNTS

DECEMBER 27, 2016

Payments 2016: The Year of Payment Innovation Via Predictive Analytics. This was the year for payment innovation through predictive analytics. Enova’s 2016 payment innovations were powered by our real-time predictive analytics and on-demand decision-making technology. million annually.

Analytics 110

Analytics Innovation Payments eBook 110

Bank Innovation

APRIL 13, 2020

The Small Business Administration launched its Paycheck Protection Program loans more than a week ago and banks have been racing to keep up with the volume ever since. Rapidly deployed automation technologies are helping community and regional banks keep up with the deluge of applications.

Innovation 370

Innovation Regional Community Technology 370

Abrigo

SEPTEMBER 2, 2020

The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can be found in other end-to-end lending solutions. See how digitization can improve customer experiences. learn more.

Lending 195

Lending Community San Antonio Survey 195

Gonzobanker

MAY 15, 2023

Data-driven best practices will help ensure a successful consumer lending transformation. However, Cornerstone research and data indicate that most banks and credit unions are simply not in step with customer expectations. Member satisfaction and net promoter analysis are also tracked closely by lending leaders.

Lending 157

Lending Leadership System Data 157

PYMNTS

JUNE 15, 2017

There’s no disputing that the pace of innovation in consumer payments over the last several years has been quick and its reach broad. There’s been an abundance of innovation in where consumers shop, what they use to pay when they buy and the devices they use to enable those payments.

Innovation 161

Innovation Payments Cards Customer Experience 161

PYMNTS

JANUARY 18, 2018

Regulation has undoubtedly acted as a catalyst to major financial services trends in areas like small business (SMB) lending, faster payments and, most recently, open banking and collaboration with FinTechs. According to the results, banks argue that innovation, not just regulation, is behind the wheel of progress. Optimism Up.

Regulation 156

Regulation Innovation Fintech Marketing 156

PYMNTS

FEBRUARY 12, 2018

9) noting iGTB will lend its cash management platform, CBX 18, to Pivotal clients via its Pivotal Cloud Foundry cloud platforms. Transaction banking products provider Intellect Global Transaction Banking (iGTB) and cloud-based software solutions firm Pivotal are partnering to enhance corporate banking technology for businesses in the U.S.

Lending 158

Lending Analytics Software Customer Experience 158

PYMNTS

OCTOBER 26, 2017

It was the (initially) small FinTech startups that delivered a collective shakeup to the small business (SMB) lending industry. Their next target could be small business lending, and according to some experts, it’s fast approaching the market. New reports in Bloomberg on Wednesday (Oct. We’re starting to see that.”.

Lending 109

Lending Google Fintech Industry 109

South State Correspondent

MARCH 14, 2024

Now, with customers, and relationship managers switching banks at one of the highest rates, banks need to adapt to remain relevant. The bank that will be around in the next 50 years will be one that develops the ability to build infrastructure now that allows for efficient innovation in the future. Few companies were more innovative.

Innovation 195

Innovation Strategy Capital Comparison 195

Abrigo

FEBRUARY 13, 2020

Key Takeaways To better serve their community, as well as stay competitive in this fast-moving environment, savvy CFIs are carefully blending digital innovations with their hallmark relationship banking practices. Create a more personalized customer experience and manage your relationships more efficiently. CRE Lending.

Community 273

Community Lending Management Innovation 273

Bank Innovation

MARCH 6, 2020

Iwoca, a London-based small business lender, announced a debt financing round of 100 million euros ($112 million) last week to fund new loans in Germany.? “We We have seen considerable growth in the [German] market,” said Oliver Schmid, general manager of Iwoca Germany. What sets us apart from banks is we built the system from scratch […].

Lending 221

Lending US System Management 221

Insights on Business

OCTOBER 3, 2018

IBM RegTech Innovations. Mounting pressures on financial institutions to drive out costs, improve customer experience, complete with emerging players, and comply with new regulation mean that adopting advanced technologies will not be optional. Key Areas for Digital Disruption within Financial Services.

Industry 155

Industry Innovation blockchain Compliance 155

Perficient

APRIL 20, 2023

blockchain​, digital wallets​, money center banks​, emerging payment solutions, digital lending​, economic turmoil​, and fintech disintermediation). They want to have meaningful relationships with technology partners who will bring innovative ideas and proven experience to the table.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

BankInovation

MAY 26, 2020

Dear Community Member, Last year, we inaugurated the Bank Innovation Build conference to bring together industry participants to share best practices and ideas for exceptional banking innovation operations at financial institutions. Bank Innovation Build is the one event […].

Innovation 98

Innovation Conference Community Operations 98

Perficient

AUGUST 26, 2020

The salesman can then speak to his knowledge of the product and how it will best benefit the customer. While it lends itself more to the B2C side of commerce, virtual consultations can be useful in B2B commerce if a consumer has questions about a complex product before they decide to purchase it. Personalize the Customer Experience.

How To 420

How To Customer Experience Online Analytics 420