Perficient

NOVEMBER 30, 2020

Once held up as a maven of creativity and brand, today’s technologies, customers, and pace of business demand CMOs have a wider handle on a variety of skill sets and a much deeper business acumen in order to move their team from cost to profit centers. This is not a short-term trend either.

Branding 378

Branding UX Customer Experience Marketing 378

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Cloud strategy counts.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Cloud strategy counts.

Trends 48

Trends Cyber Security Big Data Analytics 48

Perficient

OCTOBER 26, 2020

Improved Consumer Experience Possibilities with 5G. Consumer markets have tried to deliver Immersive and personalized customer experiences with fits and starts, but with limited success. Consumers expect flawless experiences and to-date, existing networks have been a barrier to that. Video/Live Streaming.

Video 476

Video United States Apple Innovation 476

PYMNTS

MAY 5, 2020

It showed that consumers are in no hurry to go back to physical shopping, a trend that is accelerating. For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments.

Florida 205

Florida Retail Tampa Customer Experience 205

Insights on Business

JULY 1, 2019

Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe. There didn’t seem to be a need to connect this area, governed by rules and regulations, with the “front office” customer experience.

Compliance 96

Compliance Customer Experience Analysis Data 96

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. From 7-Eleven to Chipotle Mexican Grill, retailers are expanding their digital ordering strategy with the help of voice assistant technology.

Retail 139

Retail Strategy United States Comparison 139

William Mills

FEBRUARY 22, 2018

Bankers as Buyers explores what banks will likely invest in this year and provides ideas and concepts from leading industry analysts, banking consultants and financial technology professionals on the top trends impacting the financial industry in 2018, including: Mobile Developments. Talent Wars.

Millennials 40

Millennials Digital Strategies Fraud Mobile 40

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. Digital demands.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. The Drive Toward Digital. Addressing Digital Adoption Challenges.

Trends 137

Trends Innovation Study Technology 137

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. The hard part is on the technology.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

NOVEMBER 17, 2020

The rising trend of digitization in commerce and the increased occurrence of card-not-present fraud were not created by the COVID-19 pandemic. Instead, it would be more accurate to note that those macro trend lines were both already on the move quite notably, and then the coronavirus came along and rapidly intensified the situation.

Fraud 316

Fraud Michigan Security Cards 316

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

FICO

MARCH 28, 2023

And finally, operationalizing the insights at scale to create bespoke, “in moment” customer experiences. Simulation allows anyone to experiment with hypothetical scenarios and accelerate both learning and innovation. Your ‘Digital Teams’ have become the productivity backbone of your digital strategy.

How To 52

How To Analytics Data Strategy 52

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78