Remove Customer Experience Remove Digital Strategies Remove Operations Remove Tools
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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. Many QSRs are up to the test, however, and are looking to digital tools to help them on the road to recovery.

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Perficient Named in Forrester’s Digital Transformation Services Landscape, Q3 2023

Perficient

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age.

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The Co-operative Bank selects Finastra Kondor Cloud for modernized treasury infrastructure

Bobsguide

Cloud migration digitalizes the bank’s processes, enhances integrated ecosystems and enables new opportunity for growth in the UK. Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank.

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Helping SMBs Profit From A Decidedly Different 2020 Holiday-Shopping Season

PYMNTS

Digital transformation ” has been the buzz phrase for small- to medium-sized businesses ( SMBs ) of all types over the past half-year as they rushed to reorganize their operations end to end amid the pandemic. An Uncertain Holiday Season.

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Why Commerce Should be the Key to Your Digital Transformation

Perficient

When you are clear on how your digital solution will benefit your organization, you can start to focus on what the technologies need to do to support these initiatives. Having the Right Processes, Tools, and Resources.

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Helping FI’s Develop Their ‘FinTech Sense’

PYMNTS

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. These are expensive to deliver, which is why we help customers provide these services and capabilities as part of the package,” he said.

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Generative AI – 7 Lessons That Tate Taught Us

South State Correspondent

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. Generative AI is a powerful tool but still benefits from clear and specific instructions. That is an 11.6x

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