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What Innovators Can Learn From Netflix

PYMNTS

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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The Retail Innovation Race Pits Products Vs. Services

PYMNTS

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Services are operated so differently,” Koopman said when asked to explain such differences. Innovation Role. Innovation can come in various forms for service providers.

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As QSRs Embrace Digital, PepsiCo Ups Its Innovation Game

PYMNTS

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

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Big Tech Faces Regulation Reckoning As 2021 Dawns

PYMNTS

As reported in this space , the DSA and DMA cover online marketplaces, social media and other platforms. The proposal also mandates more disclosure on "online advertising and on the algorithms used to recommend content to users.". which of course is Brexit-ing the EU). In recommendations issued earlier in the month by the U.K.’s

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Amazon, Home Depot Eye Fulfillment Innovations As Same-Day Delivery Race Heats Up

PYMNTS

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. Robot Efforts. The company applied to the U.S.

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From Online Ordering To Cupcake ATMs: How Sprinkles Prepared For The Pandemic

PYMNTS

Sprinkles , a Beverly Hills, California-based confectioner, was as prepared as a QSR could possibly be for the rush to online ordering, payments, pickup and delivery. Sprinkles adopted online ordering nearly a decade ago for custom cakes and catering. One bakery chain had a leg up when the pandemic changed everything. Legh-Page said.

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Helping SMB Service Providers Catch The Digital Innovation Wave

PYMNTS

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. Of course, there are reasonable explanations for that. Calls vs. Emails.