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Social Shopping Struggles With The Burden Of Potential

PYMNTS

However, 8 percent of Cyber Monday visits did originate from social media, an increase of 17.5 It comes from WBR Insights , which credits customer engagement via social media. Brand advertisers, it says, need to justify social media ROI. percent from the prior year. That’s up from 34 percent in 2018.

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What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

We get here by taking a systematic approach to gathering and measuring those experiences so we can help you build an experience strategy that balances the right amounts of sustaining and disruptive innovation to bring the Now, the New, and the Next together. Can consumers find you on social media? The Voice of the Market .

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Why bank branches—and human contact—are not going away any time soon

Accenture

Given that this trend is coinciding in with an ongoing shift by younger consumers towards more innovative channels—the likes of wearables, social media and instant messaging—it’s possible that the continued strong usage of branches is a transitory effect. But our study gives no indication of that. Stay tuned. [1-5]

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Card-Linking Transaction Loyalty Sees Surge

PYMNTS

Merchants and brands have poured more money into marketing and social media campaigns for card-linking, attracting more consumers. This, in turn, is bringing more payments and FinTech companies into the industry that are developing new, innovative platforms to widen card-linking’s appeal to even more consumers.”.

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Facebook’s Payments Revenue Soars 42%

Bank Innovation

Although payments revenue for the quarter still paled in comparison to the company’s quarterly […]. The company’s "payments and other fees" category banked a record $274 million in the fourth quarter of 2018, compared with $193 million in the same quarter of 2017, marking a nearly 42% increase.

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How Mom-And-Pop Pizzerias Can Tap Into Digital Orders

PYMNTS

Digital orders for local pizzerias is a largely untapped market. By comparison, Sela said 60 percent of the big pizza chains’ business is digital, leaving room for small pizzerias to grow their digital order base. In comparison to other food delivery platforms, Slice is not a discovery play. A Pizza Button. The Whole Pie.

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Blockchain Tracker: Insurance Industry Feels Blockchain Impact

PYMNTS

One area in which we’ve seen innovation break through recently may come as a surprise: insurance. However, earlier this week, we reported on a virtual insurance agent company partnering up with Facebook to offer quote comparison shopping via the social media giant’s Messenger chatbot. Blockchain seems to be a good start.