PYMNTS

NOVEMBER 22, 2019

“We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. In addition to Alexa, the restaurant chain is also turning to other digital innovations.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

MARCH 16, 2017

Once thought of as a stodgy industry that rarely sees innovation, there is a company that’s looking to change that perception. million round of funding led by MassMutual Ventures, it hopes to revolutionize the insurance shopping experience with the addition of AI capabilities. Cambridge, Mass.–based Through its $4.6

Operations 107

Operations social media Comparison Industry 107

FICO

MARCH 10, 2022

One of the most interesting takeaways for me is that banks have an opportunity for proactive, personalized customer communication, in the channel of their choice, to provide fraud detection and fraud prevention, as well as to manage fraud cases so that they can be bought to a conclusion more quickly and with a better customer experience.

Fraud 52

Fraud Survey Cards Customer Experience 52

South State Correspondent

JANUARY 30, 2024

The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience. Technology-forward banks spend as much as 16.4%

Capital 195

Capital Operations Customer Experience Comparison 195

Gonzobanker

MARCH 9, 2016

Cornerstone Research Director Ron Shevlin calls them “eruptors” because they have brought competitive change from inside their organizations rather than being swallowed up by a national bank or made irrelevant by an innovator. Top down innovation. Capturing external ideas. Process capabilities. Operationally disciplined.

National 60

National Innovation San Francisco Industry 60

PYMNTS

DECEMBER 13, 2019

As a point of comparison, UPS is estimated to ship 4.7 We consider delivery to be a natural extension of the shopping experience, and an important way to bring the benefits of the on-demand economy to more people,” Nuro said in its own press release. billion a year. billion and FedEx 3 billion. “We

New York City 131

New York City New York Retail US 131

NCR

APRIL 4, 2016

Instead the mortgage provider can use an API to access all the relevant data from the customer’s bank account directly. OBWG co-chair and Barclays head of client and customer experience Matt Hammerstein, says: “Banking as a service has long sat at the heart of our economy.

Examples 40

Examples Cards Data Comparison 40

CB Insights

DECEMBER 5, 2017

XL Innovate. Assurant most recently made a $5M investment in professional rental management company Vacasa , while AIG made investments in 2015 in construction-site wearable safety firm Human Condition Safety and cyber defense services and compliance firm K2 Intelligence. American Family Ventures. Aviva Ventures. iNSIDE INSURANCE TECH.

Strategy 28

Strategy Marketing Analytics Innovation 28

CB Insights

JULY 16, 2017

XL Innovate. K2, for example, is providing customized threat intelligence for AIG’s CyberEdge product. Stated investment focus: Mobility & connected car, connected home & properties, insurtech & wealth management, digital health, cybersecurity & data intelligence. Allianz Ventures. American Family Ventures.

Strategy 28

Strategy Marketing Analytics Innovation 28

Insights on Business

NOVEMBER 26, 2018

Financial institutions globally are awakening to the fact that regulatory technology will drive the next wave of innovation in their approaches to understanding and stopping financial crimes. Webinar: AML Compliance comparison and effectiveness. Specifically: Layered perspectives provide greater understanding in a complex world.

Compliance 123

Compliance Customer Experience Strategy Groups 123

William Mills

MAY 9, 2018

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. one solves the low accuracy level of automated conversational applications with its Conversational Data Management Platform. oneconvers.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

APRIL 4, 2018

Then, in October 2014, Walmart announced its partnership with DirectHealth.com, a health insurance comparison website and a licensed insurance agency. This partnership led to Healthcare Begins Here, an in-store program providing Walmart customers with information about the different health insurance options with enrollment support.

Retail 31

Retail Comparison Strategy Conference 31

Lex Sokolin

AUGUST 19, 2020

The first was a dissatisfaction with British banks, whose customer experiences were poor and expensive (while being seen as prestigious). In American terms, you should think of Visa or MasterCard as a comparison, or maybe American Express. Neobanks grew up out of three themes. This led to the Web 2.0 It’s not impossible.

Comparison 52

Comparison Fintech Lending Analysis 52

Fintech Labs Insights

NOVEMBER 18, 2015

additiv’s Descartes Finance Digital Asset Management Platform uses an array of sophisticated digital asset management functions to provide demanding, self-directed investors with solutions to implement individualized portfolio solutions. We’ll announce the remaining stealth companies over the next two months.

Company 12

Company Comparison Customer Experience Management 12

CB Insights

JANUARY 8, 2019

The phone, watch, and medical device innovation. Keeping people in its ecosystem is also how Apple has managed to create an attractive third-party developer ecosystem in its app store. Various existing healthcare players have notoriously terrible brand and customer experience, which has been Apple’s focus as a company.

Apple 78

Apple Data Industry Study 78

CB Insights

JANUARY 24, 2018

Alibaba has a greater advantage in marrying online and offline data, and has already opened countless tech-enabled grocery stores and retail outlets; at the same time, however, the Chinese powerhouse faces stiff domestic competition from large players like JD.com and Tencent, as well as from smaller startups looking to innovate in-store retail.

Retail 65

Retail Online US Technology 65

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Also a pretty good customer experience. Help customers manage their finances. Makes it much better for end customer.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

APRIL 3, 2018

Rival Nike is also focusing heavily on manufacturing innovation and speed. Nike has also applied for patents to automate shoe parts assembly and identification, underscoring its commitment to manufacturing innovation. Warehouse automation: Sorting, storing, & managing inventory.

Retail 78

Retail Online Branding Strategy 78

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78