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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

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Community Bank Acquires SMB Digital Bank Seed

PYMNTS

Community financial institution (FI) Cross River Bank is acquiring Seed , a small business (SMB) digital banking company, reports in Reuters said on Monday (June 24). Seed members will be migrated to Cross River as the community bank expands with new offices in California and Oregon.

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Why community banks should partner with fintechs

Independent Banker

With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation. of bankers are either strongly interested in or already working with fintechs in digital account opening. Matt Gallman, Drummond Community Bank.

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Increasing Digital Banking Options Put Pressure On Big Lenders To Adapt

PYMNTS

We’re a mobile app, and that’s how we deliver our services.”. Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. billion people – will likely be using online and mobile banking services by 2024.

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Oregon Community Credit Union launches digital platform

Bank Innovation

Oregon Community Credit Union (OCCU) has launched phase one of its digital platform, a move meant to “set the foundation” for the credit union’s new focus toward automation, Chris Whittaker, vice president of consumer lending, told sister publication Auto Finance News on Monday.

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Bank Branch Closings Take Toll On Rural Communities 

PYMNTS

lost bank branches between 2012 and 2017, with rural areas feeling the brunt of the closures, according to research from the Federal Reserve released on Monday (Nov. Rural communities with lower incomes or a higher percentage of minorities saw the most closures, losing 1,553 bank branches in 794 counties, a decline of 14 percent.

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$175M Acquisition Turns Community Bank Into Fintech Player

Bank Innovation

Community banks can also play the fintech game. BankMobile — the digital bank, formerly a division of Customers Bancorp Inc. — was acquired by Flagship, a Florida-based community bank, for $175 million. “We We are no longer a partner or a division of […].