Gonzobanker

JULY 6, 2023

Please join me and my colleagues from Cornerstone Advisors for a series of short videos designed to deliver quick answers to questions that may occasionally be keeping bankers awake at night. Bankers’ Burning Question: “Is bigger better when it comes to banking? Click the video to watch The post ‘Is Bigger Better?

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Independent Banker

NOVEMBER 30, 2021

Community bankers’ awakening to new possibilities has made for an impactful year and will help position community banks to flourish in 2022 and beyond. This awakening to innovation among community banks continues to spread. Take, for example, Queensborough National Bank & Trust Co. Dispelling myths.

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Independent Banker

FEBRUARY 28, 2023

Derek Williams, president and CEO of Century Bank & Trust in Milledgeville, Ga., wanted to be a financier before finding his way to community banking. He has served as president and CEO of $365 million-asset Century Bank & Trust in Milledgeville, Ga., now part of Bank of America, before moving to Griffin, Ga.,

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Independent Banker

OCTOBER 31, 2020

“We are poised to lead the charge in striking the right balance of technology and connection for our customers and communities.”. Remember when video conference calls were a novelty? I’m grateful for the technology, but, as social creatures, we’re also hardwired to seek connection. A year ago, I had a smattering of them.

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Independent Banker

NOVEMBER 13, 2014

The ultimate in hands-free tech is technology that you wear. It’s called augmented reality technology, and it’s already changing the way some people communicate and manage personal tasks, including their banking. Apple’s new smart, Internet-connected wristwatch isn’t the only wearable technology on the block.

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PYMNTS

DECEMBER 8, 2020

The top banking and insurance watchdog in China is looking to crack down on the perceived Big Tech monopoly of financial data and further curb abuses of power, and will especially examine the “spillover” cross-sector between financial and technology. Report: Digital ID and Video-Based KYC Help Lenders Onboard SMBs.

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Independent Banker

OCTOBER 31, 2021

Measuring the success of your community bank’s campaigns can lead to greater ROI, increased conversion rates and a game plan for future initiatives. From mailers and e-newsletters to social media posts and events, there are countless ways to spread the word about your community bank and its offerings. By Taylor Hugo.

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Independent Banker

FEBRUARY 28, 2022

We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process. The digital world has opened vastly broader avenues for community banks to attract new customers—especially if they partner with fintechs in their endeavors.

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South State Correspondent

MAY 18, 2022

The larger your bank, the more likely your customer is going to be satisfied with how their problem turned out. Conversely, the smaller your bank, there is a 60% correlation to being unhappy with the outcome of your resolution. In addition, the Bank rolled out new protocols to handle customer disputes.

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Independent Banker

JANUARY 31, 2022

The FedNow Service is launching in early 2023, giving community banks about a year to plan. Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. With less than a year until the scheduled launch of the FedNow Service, community banks are still awaiting updates on specifics.

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South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. Small Idea – It’s Our Kid’s Technology. It was a sobering thought to realize that we are all really building most of this technology for our kids. Complicated technology sucks, but mortality sucks more. Big Idea – Trends.

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Independent Banker

MARCH 31, 2022

We asked community banks how they’re dealing with the resulting shifts in their employment models. Before remote work was an emergency measure to keep employees safe from a devastating virus, it was a perk some community banks offered to retain and attract talent. One bank that is not turning back. WesBanco, Inc.

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Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

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PYMNTS

JANUARY 6, 2021

“The three verticals that we service at NCR today — banking, restaurants and retail — I think they had the common bond for us that they was all about, ‘how do you simplify operations and the customer experience?’” So we led with technology.”. Bringing The Curbside Model To Banks.

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Abrigo

JANUARY 11, 2021

You might also like this whitepaper: "Beyond PPP: How Savvy Financial Institutions Can Propel Growth and Profitability with Technology" DOWNLOAD/WATCH. During the first two rounds of the PPP, Community Bank of the Bay had already helped local businesses in its communities secure 390 loans totaling about $81 million.

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ABA Community Banking

FEBRUARY 5, 2018

Community banks have no choice but to embrace mobile, video, and beyond, says noted bank investor Technology CSuite Community Banking.

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American Banker

DECEMBER 25, 2023

In American Banker's Leaders Forum, our journalists interviewed top executives from across the banking and fintech sectors as well as regulators who keep them in line.

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Abrigo

MARCH 6, 2017

2) @GonzoBanker – Cornerstone Advisors’ totally opinionated take on technologies, strategies, vendors and “anything else we run across in the trenches of the banking industry.” 3) @JohnRBarlow – John Barlow is president of Barlow Research, which provides market research for commercial banks.

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William Mills

APRIL 14, 2016

In part two of our Bankers as Buyers video interview, Jimmy Sawyers, Co-Founder of Sawyers & Jacobs, LLC, speaks with William Mills Agency’s Charlyne McWilliams to discuss EMV technology and its impact on customer experience in the U.S.

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Independent Banker

MARCH 31, 2022

Making the switch to a new core technology provider can be a daunting task, since many core relationships last years, if not decades. Faced with several transitional issues, here’s how these community banks gained support from their new providers to adapt to the change. When Del Norte Bank in Del Norte, Colo., Quick Stat.

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Independent Banker

JUNE 29, 2015

Interactive video ATMs draw attention as an alternative retail delivery option. ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. James Johnson, PCSB Bank. Video ATMs are roughly 1.5 By Katie Kuehner-Hebert.

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Independent Banker

JANUARY 31, 2023

Digital media gives community bankers a platform for advocacy, and ICBA’s Virtual Advocacy Primer details how you can put it to work. How can a community banker best connect with a member of Congress? Are you trying to raise awareness about a certain policy or bill affecting community banks? What’s your end goal?

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Gonzobanker

APRIL 3, 2019

If consumers can get constant access to services and purchase through their computers, mobile devices and smart home technology, it follows that they would expect a similar level of connectivity (for service, advice and purchases) from their financial institutions. Consider fintech partnerships that offer digital delivery.

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Jack Henry

DECEMBER 11, 2019

Most everyone would agree that technology has vastly changed the way we live our daily lives. With more than 203 million daily active users, Snapchat has taken over the way we communicate. bank account has access to P2P payments via Zelle right in their mobile banking app. 3 And now, one in two adults with a U.S.

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Celent Banking

MARCH 6, 2015

Next week I will be moderating a panel discussion at American Banker´s Retail Banking Conference in Austin about the competitive pressures of community institutions. It’s an important topic that Celent discussed in a report published last year: And Then There Were None: The Disappearance of Community Banks.

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Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. He passed away in January 2023.

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Independent Banker

OCTOBER 29, 2014

Large banks and nonbanks, merchants and technology companies are pressing to solidify their inroads into the financial transaction business. Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices?

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American Banker

MARCH 8, 2016

Hailed as a space- and cost-saver, interactive video teller machines don't always succeed as a strategy. Many banks offer them without a clear business case to justify the investment.

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Abrigo

SEPTEMBER 5, 2019

When a community financial institution spends a lot of money on technology, the last thing management wants is to be disappointed. It’s actually the last thing the technology provider wants as well – if the vendor plans to stay in business. Community banks are often resource-starved,” he said. “In

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Independent Banker

OCTOBER 29, 2014

And technology is important to him. About 99 percent of the time I use the app on my phone when I need to do some kind of banking,” Bauhs says. And the other 1 percent I go into the bank.”. This is really the moment for community banks to show that they’re a fit for millennials. That attitude needs to change.”.

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Independent Banker

JANUARY 26, 2016

These technology companies have figured out ways to make activities that are not particularly glamorous into virtual games, where measuring progress can be a sport in and of itself. is using techniques of video games “to find ways to motivate you, provide insights, pat you on the back and warn you when you’re slipping into bad behavior.”.

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South State Correspondent

OCTOBER 4, 2023

Maybe technology and maybe fraud, but other than that, it is hard to duplicate that success rate. Most of these campaigns revolve around an email drip campaign, digital advertising, retargeting, social media, podcasts/video, and print. Where else can you get consistent triple-digit ROIs? Marketing can.

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Independent Banker

JULY 30, 2015

Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Her role is to make certain that relevant education is provided in a responsive manner to all community bank members. “I

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Gonzobanker

APRIL 2, 2018

Video Transcript: Daryl Jones : Cornerstone Advisors here to talk to you about the two top most important topics in lending for 2018 Daryl Jones joined here by Joel Pruis wanted to ask you Joel I guess what are some of the things that you’re seeing in lending that lenders out there should be looking forward to in 2018.

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Independent Banker

NOVEMBER 13, 2014

And technology is important to him. About 99 percent of the time I use the app on my phone when I need to do some kind of banking,” Bauhs says. And the other 1 percent I go into the bank.”. This is really the moment for community banks to show that they’re a fit for millennials. That attitude needs to change.”.

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Independent Banker

JULY 29, 2016

These in-depth and timely professional development programs are designed exclusively for community bankers and led by nationally recognized industry experts who know the issues community banks grapple with. Each certification course is designed to prepare bank professionals to handle essential tasks and responsibilities.

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Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. Bob Meara, retail banking expert.

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