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What Relationship Pricing Means for Bank Performance

South State Correspondent

Many banks pride themselves on superior customer service, and approximately 90% of all community banks believe that they provide an above-average level of customer service (the math cannot work that way). In the big picture, providing superior service across the entire bank customer base is counterproductive.

Resources 195
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Relationship Pricing is Key to Performance

South State Correspondent

Community banks pride themselves on superior customer service. Approximately 90% of all community banks believe that they provide an above-average level of customer service (of course, the math cannot work that way, as half of all banks should be providing a below-average level of customer service).

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Small banks: Big challenges and big opportunities

Abrigo

Meanwhile, leaders at small banks recognize that their institutions play a vital role in helping community businesses and individuals not only weather uncertainty but also thrive. How can community financial institution leaders manage their challenges and seize their opportunities at the same time? The result?

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Rebeca Romero Rainey: Focusing on our communities

Independent Banker

Unlike our credit union counterparts, we pay taxes, and those tax dollars are spent at home to ensure our communities grow. As we kick off Community Banking Month, I can’t help but reflect on that statement and the changes of this past year. And community banks are the heartbeat of these efforts.

Community 103
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The Recency Trap and Building Deposit Balances

South State Correspondent

One of the lessons that was driven home at the recent American Banker Small Business Banking Conference in Nashville was the difference in marketing between large national banks and community banks, particularly deposit marketing. Many banks fall into the “recency trap.”

Marketing 195
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ABA Backs Legislation to Extend New Markets Tax Credit

ABA Community Banking

ABA supports bipartisan New Markets Tax Credit Extension Act. “By By making NMTC permanent, our nation’s small businesses, investors and community development professionals will have access to the vital resources needed to improve our nation’s communities while generating long-term economic growth,” ABA said.

Taxes 52
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Community Banks and Our Retirement Problem

Jeff For Banks

The current methods proposed to fix social security such as increase retirement ages, change cost of living calculations, make wealthy people subsidize it, should give us pause that putting more resources and control in the hands of government flies in the face of our unique American independent streak. First, I agree we have a problem.