The Financial Brand

SEPTEMBER 14, 2023

This article Community Banks Are Missing Out on the Value of Social Media appeared first on The Financial Brand. Nearly 9 in 10 community and regional banks are active on social media, but they lag on using it for sales. Meanwhile, examiners are keeping tabs.

social media 33

social media Community Bank Community Regional 33

Banking Exchange

JULY 15, 2019

Survey also finds fewer than half of bank employees know what conduct and ethics controls are in place Compliance Management Compliance/Regulatory Community Banking Feature3 Financial Research Human Resources Feature Management Compliance.

Regional 68

Regional Compliance Community Bank Resources 68

South State Correspondent

SEPTEMBER 20, 2023

What Profitable Cash Management Accounts Want A recent survey by GTreasury found that 70% of treasury departments have five or fewer team members. These businesses need help with cash flow forecasting and need a banking platform with a wide variety of services coupled with superior service.

Management 195

Management Survey Industry Community Bank 195

Independent Banker

MARCH 31, 2022

This Community Banking Month, I invite you to try something new to spread your story. Share a new development, community project or initiative. As community bankers, we know relationships matter. I’m headed to Memphis to meet with our state and regional partners, and then I’ll be engaging with the team at CRA Partners.

Oklahoma City 161

Oklahoma City social media Memphis Community 161

ABA Community Banking

NOVEMBER 9, 2020

Nearly half—46%—of small business (those with 100 employees or fewer) said they have increased investment in their businesses amid the financial pressures of COVID-19, according to new research from Regions Next Step. The post Survey: 46% of Small Businesses Increased Investment During COVID-19 appeared first on ABA Banking Journal.

Survey 52

Survey Regional Community Bank Community 52

South State Correspondent

JANUARY 4, 2023

For any banker looking for clarity, we present five New Year’s resolutions, no matter your size, that provide a roadmap to accomplish both the short and long-term objectives of a top-performing bank. The irony here is that more than half the banks we recently surveyed had some goal and metric around asset growth.

Community Bank 195

Community Bank Capital Training Lending 195

PYMNTS

MAY 3, 2018

The company’s 2018 PACE (Performance Against Customer Expectations) Report, published on Wednesday (May 2), found large financial institutions (FIs) are vulnerable to losing their small business customers, which tend to experience greater satisfaction levels at regional and community banks.

US 100

US Community Bank Community Survey 100

PYMNTS

DECEMBER 31, 2020

Businesses are accustomed to turning to their banks for access to payments services, so financial institutions (FIs) that wish to remain competitive need to be able to meet this need. Regional banks with $100 million to $250 billion in assets were likely to be in the process of adopting the rail or considering doing so.

Payments 168

Payments Resources Survey Examples 168

American Banker

NOVEMBER 18, 2020

The latest report from the American Customer Satisfaction Index reported lower scores for both industries, with credit unions recording their lowest ranking since 2011.

Survey 86

Survey Industry Report Customer Experience 86

PYMNTS

MAY 22, 2018

A bill that would give regional banks a break on regulation was before the U.S. That change would become effective 18 months after the bill is enacted — though the SIFI designation immediately lift for banks with assets under $100 billion, according to a Height Research report by Ed Groshans, senior vice president at the firm.

Regulation 100

Regulation Regional Community Community Bank 100

Independent Banker

OCTOBER 31, 2021

From mailers and e-newsletters to social media posts and events, there are countless ways to spread the word about your community bank and its offerings. In a 2019 Marketing Evolution survey, 37% of marketing professionals said their organization experienced wasted marketing spend—roughly 21 cents in every dollar.

Marketing 91

Marketing social media Video Community 91

PYMNTS

MAY 30, 2018

That finding comes care of data gathered by 12 regional Federal Reserve banks in a survey conducted over the third and fourth quarter of 2017. Among the 8,100 companies surveyed, 64 percent reported facing some form of fiscal difficulty during that period. In the 10 years following the financial crisis, the U.S.

Lending 115

Lending Community Bank Survey Community 115

Independent Banker

MARCH 15, 2015

The ICBA and community bank campaign to improve those rules has included a comprehensive study on their impact that was released before the CFPB announcement of its proposed changes, which are expected to be formally adopted. Of course, this community bank victory is not the result of just one survey.

Washington 70

Washington Community Bank Community Survey 70

Independent Banker

FEBRUARY 24, 2015

The ICBA and community bank campaign to improve those rules has included a comprehensive study on their impact that was released before the CFPB announcement of its proposed changes, which are expected to be formally adopted. Of course, this community bank victory is not the result of just one survey.

Washington 70

Washington Community Bank Community Survey 70

PYMNTS

DECEMBER 14, 2017

Only 3 percent of survey respondents told PYMNTS and i2c that they had not been focused on new payments products and features within the last year. Karen Webster recently hosted a webinar with i2c executive vice president of global client success Peg Johnson to dig into the Index survey results and reveal what FIs can learn from the data.

Innovation 162

Innovation Branding Payments Survey 162

Abrigo

JULY 15, 2015

The transition from compliance to consulting makes sense: tax season is just that, a “season,” and nearly 60 percent of respondents to a Sageworks survey indicated they saw an increase in total revenue by adding financial services to their accounting practice.

Management 150

Management Resources Capital Taxes 150

Tech and Finance

JULY 13, 2016

Regional and mid-tier banks face an uphill battle on the digital front, but have advantages they can capitalize on with some focus and determination. Alarm bells are sounding in boardrooms of regional and mid-tier banks across the U.S. Retail Banking Customer Satisfaction Study from J.D. Or at least they should be.

Regional 28

Regional Mobile Millennials Study 28

Independent Banker

DECEMBER 13, 2015

Newfangled mobile capabilities could help community banks stand apart from their competitors. And most of the remaining one-quarter of community banks that the Boston Fed surveyed that didn’t yet offer a mobile banking service had planned to offer these baseline features and functionalities by 2016.

Community Bank 70

Community Bank Boston Community Iowa 70

Independent Banker

NOVEMBER 24, 2015

Newfangled mobile capabilities could help community banks stand apart from their competitors. And most of the remaining one-quarter of community banks that the Boston Fed surveyed that didn’t yet offer a mobile banking service had planned to offer these baseline features and functionalities by 2016.

Community Bank 70

Community Bank Boston Community Iowa 70

Independent Banker

NOVEMBER 24, 2015

With wire fraud on the rise, community banks have to step up precautions to protect themselves and their customers. Wire fraud incidents nearly doubled to 27 percent in 2014, from 14 percent a year earlier, according to the 2015 AFP Payments Fraud and Control Survey. billion-asset community bank.

Community Bank 70

Community Bank Fraud Atlanta Community 70

PYMNTS

AUGUST 12, 2019

While Credibly’s commentary suggests demand is up for alternative lenders and FinTechs, separate data from the Biz2Credit Small Business Lending Index revealed traditional banks are also seeing an increase in approved small business loan volume. and the U.K.

Lending 144

Lending US Capital Data 144

Abrigo

AUGUST 1, 2016

Eight in 10 business owners report that a major, regional or community bank is their main financing partner for capital. Compared with older small business owners, Millennials often assume that banks are unlikely to give them a loan or line of credit solely due to their age.

Millennials 150

Millennials Survey Risk Management Groups 150

Independent Banker

APRIL 28, 2016

Rasmussen: Thirty-five of the 100 banks in my group agreed to participate in my surveys, and I receive 20 to 25 responses each month. The Houston region has seen substantial layoffs, and the daily headlines predict more will be announced. In fact, huge expansion projects are now underway across our region.

Dallas 131

Dallas Texas Houston Community 131

Independent Banker

JUNE 30, 2022

If community banks put in the effort to foster a sense of belonging, the result is a stronger workplace culture, greater employee loyalty and, ultimately, a better experience for customers. So, how can community banks build truly inclusive cultures, where everyone feels like they belong? Misti Stanton, Mercantile Bank.

Community Bank 91

Community Bank Community Leadership Millennials 91

Jeff For Banks

SEPTEMBER 2, 2019

Because what I hear in community bank strategy sessions, the branch is an important if not critical portion to an enduring future. Survey after survey continue to show that a local branch is important for customers or would-be customers, no matter the age. Jeff The bank branch is dead. But I propose it should.

Branch Design 68

Branch Design Community Bank Strategy Survey 68

South State Correspondent

AUGUST 22, 2023

With a competitive offering, it will be easier to attract the small business and mid-sized companies that a bank needs to fuel its core growth. The opportunity for the product is that for an average community bank, 83% of their commercial, non-profit, and municipal customers are NOT using treasury management services.

Management 195

Management Community Bank Survey Community 195

Gonzobanker

OCTOBER 13, 2020

This fast pace has banks and credit unions contemplating how they can compete in this mobile “arms race” and what unique value smaller institutions can bring to the table. . With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

American Banker

MARCH 3, 2016

A new survey from seven regional Federal Reserve banks found that many small businesses are going online to access credit. But even when they are approved, applicants often end up dissatisfied because the loans carry high interest rates or have unfavorable repayment terms.

Online 28

Online Regional Survey Community Bank 28

Jeff For Banks

MARCH 21, 2024

ISMs and regional Fed surveys have been mostly negative for months on end. DLJ 03/15/24 Dorothy Jaworski has worked at large and small banks for over 30 years; much of that time has been spent in investment portfolio management, risk management, and financial analysis. GDP shows up as weak every other quarter.

Marketing 148

Marketing Policies Report Atlanta 148

Jeff For Banks

JUNE 11, 2018

Won by the national banks. With all of our hubris about how great community banking is compared to national banks, we are not winning market share from them. Another strategy would be to measure the profitability of the hub/spoke region, rather than holding every individual branch accountable for spreads and profits.

Taxes 60

Taxes Compliance Survey National 60

FICO

OCTOBER 2, 2019

I would like to examine what I think ‘small banks’ (community banks, regional banks, and credit unions) can do to capture more market share of the small business lending market. Figure 1: Chart from Small Business Credit Survey, Federal Reserve Banks. What can small banks do? Online Lenders.

Lending 40

Lending Marketing Community Bank Online 40

Banking 2020

NOVEMBER 27, 2015

The newest banking survey from consulting giant Accenture confirms many existing notions about customer tastes and preferences, and the opportunities that await institutions able to process them. Meanwhile, the large regional or national banks are the biggest losers, saying sayonara to 16% in this customer age group.

Millennials 40

Millennials Survey social media Online 40

Independent Banker

MARCH 31, 2022

We asked community banks how they’re dealing with the resulting shifts in their employment models. Before remote work was an emergency measure to keep employees safe from a devastating virus, it was a perk some community banks offered to retain and attract talent. One bank that is not turning back. WesBanco, Inc.

Missouri 142

Missouri Community Bank Community Management 142

NCR

MARCH 23, 2016

As electricity bills continue to skyrocket and show no signs of slowing down, First GREEN Bank wanted to help the Central Florida community embrace the future by investing in solar energy. First GREEN Bank CEO and founder, Ken LaRoe, has been dedicated to the economic well-being of Central Florida for more than 30 years.

Florida 40

Florida Community Examples Community Bank 40

PYMNTS

MARCH 9, 2020

’s latest numbers on the topic revealing the lowest level of underbanked individuals since the survey began in 2009. At the same time, bank branch closures appear to be accelerating, with small towns across the country losing a combined 14 percent of their banks between 2012 and 2017. Branch Deserts.

Community Bank 188

Community Bank Community Innovation Regional 188

American Banker

AUGUST 28, 2016

The Best Banks to Work For study is done with the Best Companies Group, which conducts extensive employee surveys and reviews employer reports on benefits and policies.

Study 28

Study Policies Survey Groups 28

American Banker

MAY 4, 2016

Small-business optimism has slipped slightly on concerns about growth prospects and the presidential election campaign, according to a Wells Fargo and Gallup survey conducted in early April.

Survey 28

Survey Community Bank Regional National 28