Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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Banking Trends Retail Trends Community Bank 151

Independent Banker

AUGUST 31, 2022

But equally important is what they should be doing to keep the talented employees that they already have, both to avoid a short-term staffing crisis and to keep the pipeline of leadership full. Source: Gallup, “State of the American Manager” report. This is one way to future-proof your bank,” says LaNore. Quick Stat.

How To 91

How To Louisville Community Bank Training 91

Gonzobanker

JULY 20, 2022

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. While a digital product manager may have operations or I.T. Among 300 U.S.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Gonzobanker

APRIL 25, 2024

Once upon a time, First Southern Farmers, Merchants & Community Bank & Trust (or FSFMCBT, for short), a community bank in Anytown, USA, was renowned for its neighborly charm. When Calvin DoRight founded the bank in 1948, delivering exceptional customer service was his dream. Thomas proclaimed.

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System Training Community Bank Management 133

South State Correspondent

APRIL 19, 2023

Some small banks, for example, do nothing more than have their CEO call the largest depositors twice per year to check in and thank them. This is one of the great mysteries of community banking. Almost every community bank touts its commitment to the relationship.

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How To Examples Resources Community Bank 195

Independent Banker

JANUARY 31, 2022

Ken Finley, president of Johnson City Bank, in downtown Johnson City with Shannon Sultemeier, executive vice president (left); and Brenda Haynes, vice president/cashier (right). Here’s how four community banks are thriving in this environment. These include family-owned businesses, community businesses and operating companies.

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Texas San Antonio Community Bank Community 182

Independent Banker

APRIL 30, 2022

During the pandemic, many community banks needed to change how they operated. It can clarify roles and responsibilities, encourage timely communication and help community banks operate more efficiently. Oregon Pacific Bank had to close lobbies and send half of its workforce home.

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Oregon Community Bank Community Meeting 91

Gonzobanker

NOVEMBER 9, 2022

Rather, these business cases are either to a) replace tenured operational team members who are retiring and difficult to replace due to a lack of available talent in the market, or b) strategically redeploy back-office resources to a more robust, client-facing, middle-office role. . #2: 4: Integrating the Whole Bank.

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Management Community Bank Strategy Technology 156

Independent Banker

JULY 30, 2015

Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Her role is to make certain that relevant education is provided in a responsive manner to all community bank members. “I

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Resources Tools Community Bank Conference 70

Independent Banker

JULY 31, 2022

Following their stints as interns, Malvern Bank retained the talents of (L to R) Cody Sorenson, Keegan Wederquist and Adam Konfrst, hiring them as full-time, mid-level team members. These community banks share how they have (or haven’t) altered their hiring strategies. Eclipse Bank: Reputation matters. Total employment.

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Community Bank Community Iowa Louisville 91

Independent Banker

MAY 24, 2016

million farms and the community banks that lend to them each growing season, Scanlan points out. In a surprise move, congressional leadership sought to reduce the crop insurance program by $3 billion at the end of 2015 to offset other spending initiatives. Other changes in rural loan programs are affecting community banks.

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Community Bank Kansas City Community Iowa 70

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

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Idaho Community Industry Strategy 170

Independent Banker

DECEMBER 13, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., Real-world testing. “I

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Tools Community Community Bank Security 70

Independent Banker

NOVEMBER 24, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., Real-world testing. “I

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Tools Community Community Bank Security 70

Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank.

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Community Community Bank social media Security 139

Gonzobanker

SEPTEMBER 10, 2019

The timing of the announcement and due diligence were reportedly rushed to leverage the energy of the conference and communicate with clients face to face immediately after the announcement. Any overlaps between Akcelerant in loan operations and Avoka in sales/origination appear to have been sorted out in the Infinity product line.

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United States Texas Austin Kansas City 88

Independent Banker

JUNE 30, 2022

The Peoples Bank helped the Jones family of Legacy Dairy in Hiseville, Ky., From left, Ally Jones; bank chairman, president and CEO Terry L. Last year, community bank loan producers were faced with both record-low interest rates and a glut of deposits. The bank provides crop insurance to farmers in 11 states.

Community Bank 172

Community Bank Community National Philadelphia 172

Abrigo

SEPTEMBER 14, 2022

Takeaway 2 Section 1071 would require the collection and reporting of 13 specific data points and allow the CFPB to require additional data. Takeaway 3 Financial institutions should consider the impact of this rule and prepare for changes to their business operations. Proposed Rule. Prepare for change to data collection practices.

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Lending Data Regulation Community 195

Gonzobanker

JULY 11, 2019

New leadership could mean renewed energy and competitive spirit at NCR. The digital banking system market is as hot as summer in Atlanta as witnessed by NCR ’s acquisition of D3 Technology last week. NCR reports well over a hundred banks using the new business banking offering.

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Atlanta Digital Banking Analytics Leadership 127

PYMNTS

FEBRUARY 8, 2019

As has been previously reported, a proposed $22 billion dea l (slated to close later in the year) will bring the two firms together, where Fiserv holders will own 57.5 For Fiserv, the headline numbers reported on Thursday (Feb. percent of the combined entity, and First Data holders the remainder. billion, and non-GAAP earnings were $.84,

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Data Payments Digital Banking New York 145

Abrigo

OCTOBER 20, 2016

At the same time, early adopters of new technologies, like mega banks, are edging out community banks and credit unions in the fight for customers and creating a rapidly consolidating industry. For community banks and credit unions that want to continue to thrive, the way forward is growth.

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Software Lending Community Bank Taxes 150

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. It looked effortless, but ecosystem alignment like that takes real work. .

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities. What an amazing leadership story. merges with Lakeland Bancorp.

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Community Fintech Industry Innovation 216

South State Correspondent

APRIL 15, 2024

Last week, JPM released its 84-page 2023 shareholder letter and 364-page annual report. As usual, it was full of insight that every community banker should consider. Our focus is on information that pertains to the community banking industry. Jamie states that the secret sauce to leadership is to “have a heart.”

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Community Community Bank Leadership America 195

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. billion for the company a few years earlier.

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Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. From Hancock Bank’s Jennifer Wilson at FIS Connect.

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Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. From Hancock Bank’s Jennifer Wilson at FIS Connect.

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Utah System Community Marketing 60

Gonzobanker

MARCH 30, 2017

Maybe I’ve spent too much time breathing re-circulated plane air, but I couldn’t help but think of President Clinton’s tagline as I read a concerning statistic in the recently released “What’s Going On in Banking” : more than half of both credit union and bank executives reported that their contact centers are not “future-ready.”

Customer Experience 60

Customer Experience Training Community Bank Community 60

Gonzobanker

MARCH 30, 2017

Maybe I’ve spent too much time breathing re-circulated plane air, but I couldn’t help but think of President Clinton’s tagline as I read a concerning statistic in the recently released “What’s Going On in Banking” : more than half of both credit union and bank executives reported that their contact centers are not “future-ready.”

Customer Experience 60

Customer Experience Training Community Bank Community 60

PYMNTS

APRIL 9, 2016

Dimon went on to discuss, at some length, the “mission-critical” services that big banks can supply are the types of things “regional and community banks simply cannot do.”. I do not want any American to look back in 20 years and try to figure out how and why America’s banks lost the leadership position in financial services.

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Regulation Lending Omaha America 100