PYMNTS

JUNE 14, 2019

Most consumers probably don’t have strong opinions about their banks, since the relationship tends to be more transactional than emotional. However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. Bank responded to 71 percent.

Retail 103

Retail Study Online Mobile 103

PYMNTS

MARCH 31, 2020

Banks looking to make the most out of these branch visits are increasingly deploying data analytics, which leverage both data provided to them by customers — including transaction histories, personal financial information and more — as well as exter nal data, such as market studies and demographics.

Analytics 174

Analytics Data Security Marketing 174

PYMNTS

DECEMBER 13, 2017

It has been 14 months since the first phase of Same Day ACH credits debuted, and in numbers via a joint study by PYMNTS and NACHA, business origination of Same Day ACH credit has been significant, with clear trends in place that show healthy use and demand. No conversation about payments is complete without a discussion of fraud.

Fraud 101

Fraud Payments Risk Management Community Bank 101

FICO

APRIL 24, 2020

This is especially true for community banks and credit unions that often have less sophisticated analytics in place today when compared to the sophisticated Machine Learning and AI solutions used at the largest banks. Fraud: Reduce application fraud losses without negatively impacting the customer experience.

Analytics 52

Analytics Customer Experience Community Bank Case Study 52

PYMNTS

SEPTEMBER 25, 2019

The latest Innovation Readiness Playbook surveyed more than 200 bank executives to reveal the role that core processing and IT infrastructure play in innovation performance and strategy. Commercial banks make up the greatest share of core/IT-enabled FIs at 30.9 percent for community banks. percent, compared to 22.8

Innovation 171

Innovation System Compliance Payments 171

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

DECEMBER 31, 2020

One study from 2019 found that 54 percent of 120 financial executives listed real-time payments as one of the most impactful emerging technologies, for example. Businesses are accustomed to turning to their banks for access to payments services, so financial institutions (FIs) that wish to remain competitive need to be able to meet this need.

Payments 168

Payments Resources Survey Examples 168

PYMNTS

MAY 16, 2016

200 community banks have cut ties with Lending Club following the sudden departure of the alternative lender’s CEO and the subsequent hit to share prices, which reverberated across other alt-finance players. Explore how B2B FinTech is on the cusp of change as we break down all of the statistics and surveys below. 65% of U.K.

Fintech 108

Fintech Lending Fraud Cards 108

Independent Banker

SEPTEMBER 21, 2015

Over the next three years, Anderson enrolled in all three of Community Banker University’s in-depth compliance certification training programs. I also benefit from the respect I get from our board and CEO, and definitely from the bank examiners. I’m a better compliance officer because of those programs,” she says. “I

Compliance 70

Compliance Community Bank Community Training 70

William Mills

FEBRUARY 7, 2017

According to the Safe Systems’ 2017 Community Bank Information Technology Outlook Study, more than 80% of survey respondents have been affected by debit card fraud and email phishing attempts in the last 18 months, and due to these threats, more than 77% increased their IT security spending in the last 18 months.

Report 40

Report social media Customer Experience Industry 40

Fintech Labs Insights

DECEMBER 2, 2015

In July, Q2 Holdings acquired anti-fraud, risk management specialist, Centrix Solutions for $20 million. Q2 is still studying how it will integrate Social Money’s portfolio into its offerings, saying it plans to provide a “rebranded suite of Social Money technologies” in 2016.

Iowa 12

Iowa Austin Millennials Community Bank 12

Gonzobanker

DECEMBER 22, 2015

Community bank marketing resources. With market opportunity heating up and big bank and big credit union competitors hitting hard, too many community banks lack marketing resources … or they have 2X more spending in sponsorships than the campaigns, analytics and digital sales improvements that actually bring in new business.

Community Bank 60

Community Bank Apple Community Technology 60

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. Notable projects: Eye-tracking solution Eyevido was discovered by the Deutsche Bank Berlin Lab as a very early-stage startup. FIS Global — FIS Innovation Lab.

Innovation 78

Innovation blockchain Technology Groups 78