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[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

Perficient

podcast , host Jim Hertzeld interviews Chris Bernard, VP of User Experience and Design at CDK Global and asks “What would happen if we convinced the CEO to embrace design?” Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago.

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DOJ Antitrust Lawsuit Against Facebook No Slam Dunk

PYMNTS

The document was prepared by Facebook staff based on work it commissioned from lawyers at Sidley Austin, a Chicago-based law firm, and reviewed by WSJ. The report said separating the two apps from Facebook would be nearly impossible to achieve, cost billions, weaken security of the services and harm usersexperience. “A

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Why Slow Internet Is Holding Back eCommerce

PYMNTS

According to a report from Internet Retailer , retailers realize consumers are not going to use these new shopping technologies if their devices provide poor user experiences, and mobile carriers are also doing their best to amp up transmission speeds and increase the speed of their networks.

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How Scotiabank ensures a seamless customer experience at the ATM

ATM Marketplace

At the recent BCX Summit in Chicago, Scotiabank VP Jorge Lemus talked about the evolving role of ATM technology in enabling a great end-user experience.

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As Sharing Services Face Backlash, Payments Takes A Bigger Role

PYMNTS

Those controversies have notably played out in San Francisco , though other cities, including Chicago and Los Angeles, are going through them at their own pace. This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences.

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Amazon Offers Prime Members Restaurant Delivery

PYMNTS

Amazon Prime members already have access to the restaurant delivery option in cities like Atlanta, New York, Los Angeles, Chicago and Miami, to name a few. The amazing user experience on Amazon platforms is the best, and we want to associate ourselves with the best in the industry.”

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Should QSRs Be Scared Of ‘Ghost’ Restaurants?

PYMNTS

Similarly, Uber Eats contacted a local pizzeria in Chicago after noticing that people in the area were searching for “chicken” through the delivery app and not finding available options. The virtual restaurant business model is becoming increasingly popular as technology improves the user experience.