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Why Slow Internet Is Holding Back eCommerce

PYMNTS

According to a report from Internet Retailer , retailers realize consumers are not going to use these new shopping technologies if their devices provide poor user experiences, and mobile carriers are also doing their best to amp up transmission speeds and increase the speed of their networks.

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The Ever-Widening, Eye-Opening OmniReadi Gap

PYMNTS

The goal is to measure how well merchants are providing a consistent, frictionless experience that allows consumers to browse their sites whenever and however they choose. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board.

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How P.F. Chang’s Keeps Its App Offerings Safe And Secure

PYMNTS

Chang’s developed its mobile app with safety and customer experience in mind, and plans to leverage mobile order-ahead’s popularity to boost purchases at a new takeout-only location in Chicago. This work is meaningless, though, if fraudsters can run amok in user accounts, and restaurants are not immune to emerging, innovative fraud.

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Apple Pay’s Tough Twenty Months

PYMNTS

At launch, the service was positioned as an innovative replacement for a well-entrenched standard considered not well-suited for a mobile and digital world. Now, before you call me out for being too harsh, it’s not nearly half as harsh as the reality of how eligible users view Apple Pay today. Solving The Wrong Problem.

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Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

PYMNTS

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By

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Paying City Hall, At The Kiosk And Beyond

PYMNTS

It is more cost-effective for the city to administer” services in this way, he told PYMNTS, “and the city has more control over the user experience. CityBase, said the executive, looks to take those myriad options and thread them through a single platform and then, in turn, offer consumers multiple, tech-driven channels. “It

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Why The Next Big Connected Commerce Play Is Television

PYMNTS

Popeil set up shop in New York in 1937 and then later in Chicago in 1941, where he invented a slew of household gadgets — like potato peelers and cheese slicers. Both efforts were shuttered not long after they started, owing to the clunky technology that created a bad user experience, along with tedious integrations required of the brands.